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Westside Lexus
Houston, TX
7,113 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,113 reviews
March 24, 2021
I must say that this had been one of the most pleasant experiences that I've ever had when negotiating a deal for a vehicle. Shawn was very professional, listened, and made it a timely positive experience experiences that I've ever had when negotiating a deal for a vehicle. Shawn was very professional, listened, and made it a timely positive experience. I was in and out in less than 3 hours! More
by Queen Nee
Verified Customer
March 24, 2021
It was overall a good experience, there was good service. The person I worked with was very easy to work with. He showed me how to do things with, The person I worked with was very easy to work with. He showed me how to do things with, More
by quocnguyen1275
Employees Worked With
March 23, 2021
Westside lexus is a very friendly atmosphere. Mr. Hai Do is very friendly and knowledgeable about the gx460 that we are getting. He points out the features of the car and walk us through it is very friendly and knowledgeable about the gx460 that we are getting. He points out the features of the car and walk us through it More
by builtvn
March 23, 2021
Superior customer service! From sales to service, Westside exceeds my expectations. Louis is the ultimate salesperson with his product knowledge and desire to provide a seamless experience. This is m Westside exceeds my expectations. Louis is the ultimate salesperson with his product knowledge and desire to provide a seamless experience. This is my 5th Lexus and it would be difficult to consider any other option! More
by KDOKELLEY
Employees Worked With
Louis Blackmon, Nam Pham
March 23, 2021
Love Westside Lexus. From Jeff Margolis in Sales to the Service Department, everyone is so professional and courteous. Been a happy and repeat customer since 2002!! Service Department, everyone is so professional and courteous. Been a happy and repeat customer since 2002!! More
by Sherwin
Employees Worked With
Jeff Margolis
March 23, 2021
Catalina was friendly, welcoming and knowledgeable. Our buying process went smoothly and I would recommend Catalina and your dealership to anyone looking to buy. Looking forward to a long relationship with buying process went smoothly and I would recommend Catalina and your dealership to anyone looking to buy. Looking forward to a long relationship with you guys. More
by Chandra.cothern
Employees Worked With
March 23, 2021
We enjoyed working with Tim Gallagher and the Finance team. We have been a customer for many years and we found Tim to be personable and knowledgeable. We love both of our brand new cars. Thanks again team. We have been a customer for many years and we found Tim to be personable and knowledgeable. We love both of our brand new cars. Thanks again for a great experience!! Richard and Marie Coste More
by Riri
March 22, 2021
The best car buying experience! No pressure and very professional! Would definitely recommend and buy another car from them. All dealerships should learn from Westside Lexus professional! Would definitely recommend and buy another car from them. All dealerships should learn from Westside Lexus More
by tsigh
March 22, 2021
Our car shopping experience at West Side Lexus was great. Our sales representative Philippe Haddad exceed customer service expectations. And overall service was amazing. Thanks to all great. Our sales representative Philippe Haddad exceed customer service expectations. And overall service was amazing. Thanks to all More
by EDUARDOPONCE_
March 22, 2021
Great experience with this dealership. Danny Garza was ver helpful throughout my purchasing process being I was out of town when purchasing this vehicle. He had everything ready for me for final inspectio ver helpful throughout my purchasing process being I was out of town when purchasing this vehicle. He had everything ready for me for final inspection and closing of vehicle purchase. More
by abraham2419
