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Westside Lexus

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
7,116 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,116 reviews

March 22, 2021

The best car buying experience! No pressure and very professional! Would definitely recommend and buy another car from them. All dealerships should learn from Westside Lexus More

by tsigh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Margolis
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Mar 22, 2021 -

Westside Lexus responded

For you to say that you had your best car-buying experience at Westside Lexus really makes our day. Thank you so much for recommending us! We hope that your new ride is treating you well.

March 22, 2021

Our car shopping experience at West Side Lexus was great. Our sales representative Philippe Haddad exceed customer service expectations. And overall service was amazing. Thanks to all More

by EDUARDOPONCE_
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sinh Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philippe Haddad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
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Mar 22, 2021 -

Westside Lexus responded

Eduardo - Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you had such a successful experience working with Phillippe and the team. Drive safely in your new vehicle, and congratulations! We hope to see you again at Westside Lexus!

March 22, 2021

Great experience with this dealership. Danny Garza was ver helpful throughout my purchasing process being I was out of town when purchasing this vehicle. He had everything ready for me for final inspectio More

by abraham2419
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2021 -

Westside Lexus responded

Thank you so much for reviewing Westside Lexus! We are delighted to hear that Danny guided you through the buying process with helpful service. We hope that you're enjoying your new vehicle and we wish you safe driving!

March 21, 2021

Very good service, they even mailed me all the papers to sign, and my wife was able to drive the car home. Sales person even called me to check if my wife is home safely. Great Service!!! More

by BRIJ
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2021 -

Westside Lexus responded

Thank you for taking the time to review us! We appreciate the kind feedback and are thrilled to hear that you had such a seamless purchase experience working with the Westside Lexus team. Congratulations on your new vehicle, and we hope to see you back next time!

March 20, 2021

Friendly salesperson, good inventory, quick financing, we have to go to information desk to request for a salesperson .salesperson was spending enough time to explain all features More

by brian22018
Recommend Dealer
Yes
Employees Worked With
Sinh Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dallas Chamberlain
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Mar 22, 2021 -

Westside Lexus responded

Brian - Thank you for being a great Westside Lexus customer! We love to see this positive feedback and are so glad to hear that you were able to get into a new vehicle. Congratulations and safe driving!

March 20, 2021

Very good follow up. Car was ready. Ease of transaction. Lots of assistance. Patient in helping finalize choices. Welcoming and helpful. Car was ready to go More

by JDINKIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2021 -

Westside Lexus responded

Congratulations on your new car! We are delighted that our team made the purchase process so smooth and seamless. Thank you for choosing Westside Lexus!

March 19, 2021

I had a wonderful experience with Phillipe. He got me a great deal. He’s a hard worker, and is greats with his customers. I actually gave up on finding a car until he called me and told me that a great dea More

by MARINA_NAGUIB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philippe Haddad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2021 -

Westside Lexus responded

Marina, we are delighted that Phillipe delivered the kind of attentive service and care we expect for our guests. Thank you for choosing Westside Lexus and congratulations on your new car!

March 19, 2021

Loved the service at Westside Lexus. Dallas was super helpful in showing me all the models and helping me chose the right one for me. More

by GRANTPHOTO79
Recommend Dealer
Yes
Employees Worked With
Dallas Chamberlain
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Mar 19, 2021 -

Westside Lexus responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such an exceptional experience working with Dallas. Drive safely in your new vehicle, and we hope to see you again at Westside Lexus!

March 19, 2021

Great customer service! Steve Davis was amazing and made sure the process was quick and easy. I truly had what was a wonderful car buying experience More

by salmeron.dany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Shafer, Steve Davis
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Mar 19, 2021 -

Westside Lexus responded

There is nothing better than hearing that our team delivered an excellent car-buying experience! Thank you for choosing Westside Lexus and taking the time to share your kind feedback. Safe travels in your new ride!

March 19, 2021

A high Excellent service, friendly employees and gorgeous cars recommended to my relatives and friends who wanted a luxury brand westside lexus is the best 😊. More

by Yani_NX300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MJ
Report | Print
Mar 19, 2021 -

Westside Lexus responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you had such a successful experience working with the Westside Lexus team. Safe travels, and we hope to see you back next time!

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