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Westside Lexus

Houston, TX

4.8
7,033 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,033 reviews

December 13, 2020

Great service, knowledgeable salesperson, easy and pleasant transaction. Even though I decided to buy a different car from the one I originally was interested in, Mark was very patient and helpful. More

by kiniusia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
Dec 14, 2020 -

Westside Lexus responded

Thank you for stopping by to review Westside Lexus. It is great to hear that Mark was such a pleasure to work with during the purchase of your vehicle. On behalf of all of us here, we wish you safe travels!

December 13, 2020

Doing business with Westside Lexus is an absolute treat. You are treated in a manner that reflects the premium nature of the vehicles. Shawn and Nam treated me like family and I would highly recommend the More

by Bryan in Texas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn An
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
Dec 14, 2020 -

Westside Lexus responded

Bryan - it was so kind of you to share your feedback for Westside Lexus. We're so glad to hear that Shawn and Nam helped you into a Lexus GX that best suits your needs. Congrats and safe travels!

December 13, 2020

The experience was first class and very efficient. Westside has the best service. We love our LX570! Great use of technology during the sales process. More

by CKnop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Breaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Westside Lexus responded

Your feedback means so much to us and we appreciate you taking the time to share. Customer satisfaction is our goal and I am pleased to see that our Westside Lexus team was so accommodating during your visit. The Lexus LX 570 is a great vehicle and we hope that you love driving yours!

December 13, 2020

Our experience could not have been any better! Phillipe, our salesman, and Christian in finance made it effortless and a pleasant experience! Thank you both! More

by CAYLADC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillipe Haddad
Dec 14, 2020 -

Westside Lexus responded

It was so kind of you to post about your experience. We're thrilled to hear that Phillipe and Christian were such a pleasure to work with during your visit to Westside Lexus!

December 13, 2020

Alex was VERY helpful and the whole buying experience was wonderfully easy. Thank you Alex (I am a person of few words, Why push it) More

by springerjg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
Dec 14, 2020 -

Westside Lexus responded

Thank you for taking the time to review Westside Lexus. It is fantastic to hear that Alex walked you through the sales process as we strive to find the best option for guests. We wish you safe travels!

December 13, 2020

The staff was very professional and provided a streamlined car purchasing experience.They worked with my wife and I over the phone which allowed us to feel safe during the pandemic. More

by CBALT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Easterling
Dec 14, 2020 -

Westside Lexus responded

Thank you for taking the time to review us! Customer safety is our top priority at Westside Lexus, and it is fantastic to hear that you and your wife felt so comfortable working with us. We appreciate your business and are wishing you many safe and happy miles in your new vehicle!

December 13, 2020

My experience was awesome. Shanon was my initial contact on the internet. Once, I arrived at the dealership Felipe assisted me and gave me the best deal! I will be purchasing my next vehicle from Felipe he More

by Alicia Griffin
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felipe Phad
Dec 14, 2020 -

Westside Lexus responded

Thank you, Alicia, for leaving Westside Lexus a review! It's wonderful to hear that Shanon and Felipe were so helpful during the purchase of your vehicle. We wish you safe travels!

December 13, 2020

I have purchased many cars in the past. Some of which are considered ultra luxury brands, but this was one of my best experiences. John was transparent and professional. He is a true asset to your organizati More

by r.turner1911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sinh Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Westside Lexus responded

It means a lot to hear that this was one of your best car-buying experiences. Thank you so much for reviewing Westside Lexus and giving a shout out to John! We hope that you absolutely love your new vehicle.

December 13, 2020

I have been buying cars from Mary for years and she has always been great. She is very helpful and explains all of my options. More

by thanhhuunguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Westside Lexus responded

Thank you for your recommendation of Mary! Your loyal business is appreciated by all of us here at Westside Lexus and we hope to work with you for a long time to come!

December 13, 2020

A great experience! I was particularly impressed with both Merrell Middleton and Mary Margaret McGowan. I hope to get all of my cars at Westside Lexus. More

by jbirchfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Westside Lexus responded

Thanks for stopping by to review Westside Lexus. We are pleased to see that Mary and Merrell walked you through the purchase of your vehicle. Congrats and safe travels!

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