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Westside Lexus

Houston, TX

4.8
7,457 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,457 reviews

April 22, 2021

Everything went extremely well! Gonzo Jeminez did a great job and was very helpful and knowledgeable giving me all the information I needed to choose the best Lexus! More

by AnnBurdine
Recommend Dealer
Yes
Employees Worked With
Gonzo Jimenez
Apr 22, 2021 -

Westside Lexus responded

It makes our day to hear that Gonzo delivered such an exceptional car-buying experience, Ann! Thank you for trusting Westside Lexus with your business, and congratulations on your new vehicle!

April 22, 2021

Mark Solomon was very professional and knowledgeable. He made the entire experience exceptional from start to finish. I will recommend this dealership to my friends and family. More

by twhite20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Westside Lexus responded

Thank you for the review! It was our pleasure to assist you here at Westside Lexus, and we will certainly let Mark know that you appreciate his help. We hope to see you again sometime!

April 21, 2021

The dealership Got it done quickly and as painlessly as possible. They loaned us the Lexus to try on. The sales process and financing were a breeze. More

by kimmytom
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Johnson, Nam Pham
Apr 21, 2021 -

Westside Lexus responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful experience working with the Westside Lexus team. Drive safely in your new vehicle, and we hope to see you again down the road!

April 21, 2021

Want a great used car purchasing experience, go see Sterling Sine. Absolutely great experience all around. I've interacted with nearly every department within WS Lexus and each time they hit it out of More

by SMarshall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaias Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Pitakpitayaphol
Apr 22, 2021 -

Westside Lexus responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that you had a great experience working with Sterling and our team at Westside Lexus, and we will certainly pass along your kind words. We are grateful to have you as a returning customer, and we look forward to your next visit!

April 21, 2021

This was my first experience purchasing a Lexus and my experience was exceptional from start to finish. Mike Gonzales was professional, knowledgeable and caring. I drove from San Antonio because the inven More

by Shirley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Westside Lexus responded

Shirley, welcome to the Lexus family! We couldn't be happier that Mike and Judy gave you a great experience, and we will pass along your appreciation to them. Thank you from all of us at Westside Lexus and safe travels in your new car!

April 21, 2021

Steve Machann, is a truly outstanding Sales Manager to work with. He follows through with any task needed. He is pleasant and friendly to his customers. He returns calls in a timely manner. That’s why More

by DAMPMANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Machann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Westside Lexus responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Steve took such good care of you here at Westside Lexus, and we will certainly let him know that you appreciate his help. We are grateful for your returning business, and we hope that you continue to enjoy your new ride!

April 21, 2021

Very professional & friendly staff!! They even watch my baby for me while I went for a test drive!!! Everyone spoke and stop by to say hey to my baby as they walked by!!! It was like we were all family! More

by velorathomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gonzo Jimenez
Apr 21, 2021 -

Westside Lexus responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that you had a great experience working with our team at Westside Lexus, and we will certainly pass along your kind words. We hope that you continue to enjoy your new ride!

April 20, 2021

This place treats you like a valued customer from the time you walk in. Even though I was buying a used Lexus, was treated royally. More

by Chris N
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Davis, Nam Pham
Apr 20, 2021 -

Westside Lexus responded

We're so proud to have earned your business, Chris! Welcome to the Westside Lexus family - we hope you're loving your new-to-you car!

April 20, 2021

I worked with Catalina after I had found a car I was interested in online. Westside Lexus’ website is easy to use and contained all the information I needed about the car I was looking at. When I arri More

by Sarah Natalie-Avila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catalina Kurdiyeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Westside Lexus responded

Thank you for the great review, Sarah! We appreciate your support and are thrilled to hear that Catalina went the extra mile to assist with your purchase. Drive safely in your new vehicle, and congratulations! We hope to see you back at Westside Lexus!

April 18, 2021

One of the Best car buying experiences of my life. Desmond exceeded all expectations. He continues to be very helpful after the sale. He and Nam put the customer first. More

by kimmytom
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Johnson, Nam Pham
Apr 20, 2021 -

Westside Lexus responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Desmond and Nam both took such good care of you here at Westside Lexus, and we will certainly let them know that you appreciate their help. We hope that you continue to enjoy your newly purchased vehicle!

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