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Westside Lexus
Houston, TX
7,141 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,141 reviews
January 07, 2021
Excellent experience overall. Never get disappointed by westside lexus. They value their customers and this is what i like. I used to work with jeffery byers and this time i worked with mike gonzales. Both westside lexus. They value their customers and this is what i like. I used to work with jeffery byers and this time i worked with mike gonzales. Both individuals are great!! And professional!! More
by fabbasey
Verified CustomerEmployees Worked With
January 07, 2021
Great atmosphere and friendly staff and loan officers. Special thanks to Catalina for making sure we were taken care of. Many thanks to everyone there. Special thanks to Catalina for making sure we were taken care of. Many thanks to everyone there. More
by TIKINOOR
January 06, 2021
Amazing experience! Steve and Mike were both very helpful. The process was streamlined, informative, and even fun! So happy with my new ES 350 and happy to be doing business with West Side Lexus. helpful. The process was streamlined, informative, and even fun! So happy with my new ES 350 and happy to be doing business with West Side Lexus. More
by jamoniquef
January 06, 2021
Jeffery and Charlie are awesome! This is our 5th purchase or lease from Jeffery. I won’t deal with anyone else. They make the whole process easy. purchase or lease from Jeffery. I won’t deal with anyone else. They make the whole process easy. More
by MARK.D.MAY
January 06, 2021
Best salesman, Alex Winnicki, best service advisor, Laura Brown Always a seamless experience for me I think this is the 7th RX bought from your good selves Brown Always a seamless experience for me I think this is the 7th RX bought from your good selves More
by Rick
January 05, 2021
Alex has taken great care of us with each of the several Lexus cars or SUVs we have brought home! They respect our time and our resources and we get great cars in return. The experience has been ideal and k Lexus cars or SUVs we have brought home! They respect our time and our resources and we get great cars in return. The experience has been ideal and keeps us coming back. More
by GGIBSON1
January 05, 2021
Great service and very professional guys to do business with. 100% recommend their services - thanks guys for getting me good deal and great car! 5 start review. with. 100% recommend their services - thanks guys for getting me good deal and great car! 5 start review. More
by borgesy
January 05, 2021
Great experience with a knowledgeable team. I came across town to Westside Lexus for the friendliness and price. They beat other Lexus dealer’s by a significant amount and the staff was better accomm across town to Westside Lexus for the friendliness and price. They beat other Lexus dealer’s by a significant amount and the staff was better accommodating. More
by jcaffey1
Employees Worked With
Jeff Margolis
January 05, 2021
This was the 5th Lexus I have bought or leased over the years all from Steve Machann. All with the same great quality and service. Thanks Westside!! years all from Steve Machann. All with the same great quality and service. Thanks Westside!! More
by Jcrossjr
January 05, 2021
Steve Machann has satisfied our transportation and motoring needs for many years. Customer service at West side Lexus has been painless. The Consummate professional‘s. Good job motoring needs for many years. Customer service at West side Lexus has been painless. The Consummate professional‘s. Good job More
by Mitchel.bittle
Employees Worked With
