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Westside Lexus
Houston, TX
7,202 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,202 reviews
January 29, 2021
Westside Lexus had great customer service with excellent reputation. They care about their clients. My salesman John Loving is very knowledgeable, answers all questions, and makes you feel comfortable about reputation. They care about their clients. My salesman John Loving is very knowledgeable, answers all questions, and makes you feel comfortable about the sale. More
by renitalaury
Verified CustomerEmployees Worked With
January 29, 2021
This was THE best vehicle purchasing experience I have had this far. Doug Phillips is a knowledgeable and experienced sales representative and I felt very well taken care of. It was also a pleasure to wo had this far. Doug Phillips is a knowledgeable and experienced sales representative and I felt very well taken care of. It was also a pleasure to work with JT in the finance department. More
by Dr D Davis
January 28, 2021
Excellent and professional. Sale man and financial services are even lent works. Dealer is clean and very nice decoration. A lot of cars on the dealer👍 services are even lent works. Dealer is clean and very nice decoration. A lot of cars on the dealer👍 More
by anne198103
Employees Worked With
Gonzo Jimenez, Nam Pham
January 28, 2021
Everyone was excellent to deal with in every respect - Mary Margaret, Danny, and Nam! Service and response was completely top notch and was greatly appreciated - Mary Margaret, Danny, and Nam! Service and response was completely top notch and was greatly appreciated - More
by mfields1
January 28, 2021
David Wasaff was great!! Very knowledgeable. Found us a great car w low mileage. As you can imagine I needed help w Technology and of course I finally got tired after waiting on hold for 53 mins!!! It great car w low mileage. As you can imagine I needed help w Technology and of course I finally got tired after waiting on hold for 53 mins!!! It would be nice if you had a voicemail box that we could leave a msg and you could call us back !!! Thx More
by ASTEPP11354
Employees Worked With
January 28, 2021
Very efficient. Mr. Parish is a pleasure to deal with. I live very close to downtown. His willingness to come to my house to close the deal was very helpful. Five stars for the experience. I live very close to downtown. His willingness to come to my house to close the deal was very helpful. Five stars for the experience. More
by CAROLYN_DINEEN_KING
Employees Worked With
John Parish
January 28, 2021
My recent car purchase from Westside Lexus was an awesome experience. This will be my go to dealership from now on. I had been looking at cars for a month and getting the runaround from other dealerships. I experience. This will be my go to dealership from now on. I had been looking at cars for a month and getting the runaround from other dealerships. I called and spoke with Frank Mata & purchased a car the next day. If you’re in the market for a vehicle, call Frank Mata. More
by CD
Employees Worked With
Mike Shafer, Frank Mata
January 25, 2021
Was warmly welcome by salespeople. Nice, and asked what I want. Right away went to showed availability of what I wanted. No pressure on the salesperson . Overall customer service is excellent. I want. Right away went to showed availability of what I wanted. No pressure on the salesperson . Overall customer service is excellent. More
by Pnnganson53
January 24, 2021
Excellent and professional services from the time we scheduled the test drive until we drove the car out of Westside Lexus. This dealership is much better than Sterling McCall in Southwest Frwy scheduled the test drive until we drove the car out of Westside Lexus. This dealership is much better than Sterling McCall in Southwest Frwy More
by huysuong
Employees Worked With
Other Employees :
Receptionist attended the front desk when we arrived on 1/23/21 afternoon was very nice and professionally greeting us, Mike Shafer
January 23, 2021
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by bcaraway3
