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Westside Lexus

Houston, TX

4.8
7,140 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,140 reviews

January 04, 2021

It was and always has been a pleasure to work with Alex Winnickl at your dealership. he has always been a professional and works diligently to serve our needs. The quality of the product is always great a More

by JIM.COLLINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
Jan 04, 2021 -

Westside Lexus responded

Jim - Thank you for taking the time to review us! We are very proud to have Alex on our team, and it is excellent to hear that he went above and beyond to make your service experience go smoothly. Drive safely, and we are wishing you many safe and happy miles down the road! - The Westside Lexus team

January 04, 2021

Professional and knowledable-all went above and beyond to find right vehicle for us -helped up with financing choices and service packages - We had not met Mike or Pham and both went above and beyond Paul ha More

by ellenjoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
Jan 05, 2021 -

Westside Lexus responded

Ellen - For you to say that our team went "above and beyond" to assist with your purchase really means a lot. We appreciate you taking time to post a review and mention Mike, Pham, and Paul. Thank you so much for coming to Westside Lexus!

January 03, 2021

Very nice and helpful staff. Beautiful facility and very service oriented. Staff is accommodating and willing to help and work with you. Would recommend them. More

by sarahsallyt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lurie Keener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Shafer
Jan 04, 2021 -

Westside Lexus responded

Thank you for the wonderful feedback about our service and facilities! It makes us happy to know that you're a satisfied customer. Hope to see you again at Westside Lexus!

January 03, 2021

When my 2000 SuburbN broke guan, my friend highly recommended I look at Westsude Lexus. She had dealt with several Of the sakes people and had positive remarks for then. They did not disappoint. The More

by proverbs31verse30
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gonzo Jimenez
Jan 05, 2021 -

Westside Lexus responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Westside Lexus, and we are so glad we lived up to your friend's recommendation. We hope that you continue to enjoy your newly purchased vehicle!

January 03, 2021

Awesome service. I have nothing negative to say about this dealership.. Top notch! David was very precise with everything I needed to know with my vehicle and finances. He made me feel at ease being a Le More

by jayp.5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wasaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Westside Lexus responded

Congratulations on your new Lexus RC! We are thrilled that John and the team made the purchase process so positive. Thank you. for choosing Westside Lexus!

January 03, 2021

John has always been very professional and finds us the right car according to what we asked of him. Likewise, Anil was so patient with the questions I asked regarding financing. The dealership is very c More

by AWADOMINGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Westside Lexus responded

Thank you for the stellar review of John, Anil and Westside Lexus! We are grateful to have you as a customer and hope to work with you again down the road.

January 03, 2021

Best car buying experience we've ever had! The GX460 is the perfect size SUV for me going from an Audi A6. I'm thinking ill probably always be a Westside Lexus customer. Thank you! More

by knesloney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Aldridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Breaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Shafer
Jan 04, 2021 -

Westside Lexus responded

We couldn't have asked for a better review! It's fantastic to hear that our team made the car-buying process so special for you. Welcome to the Westside Lexus family - we wish you many happy miles in your new Lexus GX 460!

January 03, 2021

Everyone was friendly and helpful. The purchase of my vehicle was in my price range and doing the paperwork was easy. I recommend this dealership to all my friends. More

by mayes55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Jessee
Jan 04, 2021 -

Westside Lexus responded

It means a lot to hear that we earned your recommendation! Thank you so much for choosing Westside Lexus for this purchase and sharing kind feedback about our team. We hope to see you again down the road!

January 03, 2021

Awesome customer service and also very quick, we only spend about 2 hours at the dealer and we left with a brand new car and lease. More

by avab88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Westside Lexus responded

We're thrilled to hear that our team made your leasing experience so seamless, efficient, and friendly! Thank you for trusting Westside Lexus with your business!

January 03, 2021

Great experience working with Mike Nelson. Bought a new car for my son (his first car) and Mike was very patient as we weren’t sure what we wanted. More

by JE70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
Jan 05, 2021 -

Westside Lexus responded

Thank you for trusting us with such an important purchase! We are delighted that Mike helped your son find exactly the right vehicle for him. Safe driving to you and your family! - Westside Lexus team

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