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Westside Lexus
Houston, TX
7,207 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,207 reviews
January 28, 2021
Very efficient. Mr. Parish is a pleasure to deal with. I live very close to downtown. His willingness to come to my house to close the deal was very helpful. Five stars for the experience. I live very close to downtown. His willingness to come to my house to close the deal was very helpful. Five stars for the experience. More
by CAROLYN_DINEEN_KING
Verified CustomerEmployees Worked With
John Parish
January 28, 2021
My recent car purchase from Westside Lexus was an awesome experience. This will be my go to dealership from now on. I had been looking at cars for a month and getting the runaround from other dealerships. I experience. This will be my go to dealership from now on. I had been looking at cars for a month and getting the runaround from other dealerships. I called and spoke with Frank Mata & purchased a car the next day. If you’re in the market for a vehicle, call Frank Mata. More
by CD
Employees Worked With
Mike Shafer, Frank Mata
January 25, 2021
Was warmly welcome by salespeople. Nice, and asked what I want. Right away went to showed availability of what I wanted. No pressure on the salesperson . Overall customer service is excellent. I want. Right away went to showed availability of what I wanted. No pressure on the salesperson . Overall customer service is excellent. More
by Pnnganson53
January 24, 2021
Excellent and professional services from the time we scheduled the test drive until we drove the car out of Westside Lexus. This dealership is much better than Sterling McCall in Southwest Frwy scheduled the test drive until we drove the car out of Westside Lexus. This dealership is much better than Sterling McCall in Southwest Frwy More
by huysuong
Employees Worked With
Other Employees :
Receptionist attended the front desk when we arrived on 1/23/21 afternoon was very nice and professionally greeting us, Mike Shafer
January 23, 2021
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by bcaraway3
January 23, 2021
I have worked at a dealership in the past, so I’ve seen a lot. I bought my first Lexus from Westside Lexus. This was by far the best experience I’ve ever had at a dealership. Jeff Margolis is the best salesp lot. I bought my first Lexus from Westside Lexus. This was by far the best experience I’ve ever had at a dealership. Jeff Margolis is the best salesperson I’ve ever encountered. He listened to everything I told him I wanted. There was no pressure at all. The whole experience was so easy and stress free. More
by ldomangue
January 23, 2021
We are referred by our daughter who had bought her car here and also leased car at this dealership. We are happy with everything and especially with Mr. John loving. Thank you. here and also leased car at this dealership. We are happy with everything and especially with Mr. John loving. Thank you. More
by lekimhuong
Employees Worked With
January 22, 2021
Jeffrey was extremely kind and professional in dealing with me. I am glad he explained the option of leasing the car. It makes a lot of sense. with me. I am glad he explained the option of leasing the car. It makes a lot of sense. More
by emily330
January 22, 2021
Went to dealership twice. First time the sales rep had to hand me off to another rep whom I experience a language barrier with. Second time I had a great experience hand me off to another rep whom I experience a language barrier with. Second time I had a great experience More
by mskeoisha
Employees Worked With
January 22, 2021
Very pleased with salesman Lurie Keener. He explained the features of the vehicle. It was a pleasure to work with a seasoned professional. He was very helpful after the sale was completed. Would recommend h features of the vehicle. It was a pleasure to work with a seasoned professional. He was very helpful after the sale was completed. Would recommend him to others. Which I did. My husband choose Lurie to purchase his Lexus RX350. More
by Happy
Employees Worked With
