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Westside Lexus
Houston, TX
7,034 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,034 reviews
December 03, 2020
Westside Lexus was accommodating in all of my needs. Dom was especially helpful in answering all of my questions without being pushy. No one likes a pushy salesperson, and he was just right! was especially helpful in answering all of my questions without being pushy. No one likes a pushy salesperson, and he was just right! More
by PAMELA
Verified CustomerEmployees Worked With
Dominic Thornton
December 03, 2020
Our sales rep Lauren was friendly, knowledgeable & efficient. No pressure. Able to answer all our questions. Arranged a test drive in minutes. Made the entire process smooth & efficient. efficient. No pressure. Able to answer all our questions. Arranged a test drive in minutes. Made the entire process smooth & efficient. More
by ADKNEWMAN
December 03, 2020
Amazing rapport was established. They were understanding of the situation and listened to their customers request. A lot of effort was shown and we absolutely appreciated. of the situation and listened to their customers request. A lot of effort was shown and we absolutely appreciated. More
by MP
December 03, 2020
From the receptionist to the sales people to the service people to the mechanics to the atmosphere of quality and beauty, add the incomparable excellence of the product and you have something very special. people to the mechanics to the atmosphere of quality and beauty, add the incomparable excellence of the product and you have something very special. More
by dkarotkin
Employees Worked With
Other Employees :
Alex Ruata, Nam Pham, Kathleen Arms
December 02, 2020
I had a wonderful experience in buying my new Lexus at Westside Lexus. The clientele was friendly and courteous in directing me to the vehicles I wanted to see in reality. I had been searching online Westside Lexus. The clientele was friendly and courteous in directing me to the vehicles I wanted to see in reality. I had been searching online due to COVID restrictions and I found exactly what I wanted! More
by patdwrds
December 02, 2020
My car buying experience was easy and stress free. Mark was knowledgeable and patient. He also made sure that I received everything I was promised. was knowledgeable and patient. He also made sure that I received everything I was promised. More
by Troy.l.Gamble
December 02, 2020
Management and sales are very fair and easy to deal with. They went out of their way to be helpful. Great buying experience. GL 63 AMG used car purchase @ Westside Lexus. They went out of their way to be helpful. Great buying experience. GL 63 AMG used car purchase @ Westside Lexus. More
by gweber
December 02, 2020
We had a pleasant experience with Joey Broussard and nam Pham. Everything was explained throughly. Would have loved to get better pricing on trade in so we could have left with two vehicle instead of on Pham. Everything was explained throughly. Would have loved to get better pricing on trade in so we could have left with two vehicle instead of one, but overall experience was good. More
by Ty
Employees Worked With
Joey broussard, Nam Pham
