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Westside Lexus
Houston, TX
7,042 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,042 reviews
November 10, 2020
Mark Solomon did not disappoint. He was attentive, knowledgeable, and flexible. Mark responded to my questions within the hour. He met us on his off day to work with us on the car purchase. This knowledgeable, and flexible. Mark responded to my questions within the hour. He met us on his off day to work with us on the car purchase. This is our second Lexus purchase from Westside. We enjoy the professional customer service. Morris More
by la.washington
Verified CustomerEmployees Worked With
Mark Solomon
November 10, 2020
I had a great experience here at Westside Lexus! First purchase but definitely not the last! Lexus are great cars but the customer service and personal experience is what makes the difference! Thank You M purchase but definitely not the last! Lexus are great cars but the customer service and personal experience is what makes the difference! Thank You Mr. Danny Garza, Shannon George and Nam Pham for the great service! More
by 2010noe
November 10, 2020
They are an awesome dealership! Very professional and knowledgeable of the cars. The process was easy. My parents bought several cárs from Mary Margaret over the years. knowledgeable of the cars. The process was easy. My parents bought several cárs from Mary Margaret over the years. More
by tsykes2020@aol. Com
November 10, 2020
First class experience from the sales team to the finance department. This dealership I have purchased 3 vehicles from Westside Lexus and I would recommend anyone in the market to meet with Mary Margaret Mc department. This dealership I have purchased 3 vehicles from Westside Lexus and I would recommend anyone in the market to meet with Mary Margaret McGowan and Merrell Middleton. Incredible team approach to working with clients! More
by autumnhugo
November 09, 2020
Nice selection, layout, not too bad of a sales process. Was able to find the right car at the right price. Dominic kept looking and helped us find it. Was able to find the right car at the right price. Dominic kept looking and helped us find it. More
by vicente.barriatos
Employees Worked With
Dominic Thornton
November 09, 2020
Both Jim Fikaris and Christian Davidson were easy to work with. They were pleasant, helpful and patient. It was a good car buying experience. I would return to this dealership. with. They were pleasant, helpful and patient. It was a good car buying experience. I would return to this dealership. More
by DGLEASON
November 09, 2020
My expectations were exceeded in every respect. My salesman was very informative which helped me make my final selection. All staff were very friendly and made me feel at home! salesman was very informative which helped me make my final selection. All staff were very friendly and made me feel at home! More
by dnordmeyer
Employees Worked With
November 08, 2020
Was very disappointed from the fact that they did not except check the evening of purchase and send me home without the car even though I gave 5000 in credit card except check the evening of purchase and send me home without the car even though I gave 5000 in credit card More
by HANAN
November 08, 2020
Westside is wonderful. We drive from within 3 miles of Sterling McCall to do business with Jeffrey Byers at Westside. I have bought 5 cars from him at Westside. their new facility is phenomenal. So very i Sterling McCall to do business with Jeffrey Byers at Westside. I have bought 5 cars from him at Westside. their new facility is phenomenal. So very impressive. More
by jkdoggett
November 08, 2020
This is a beautiful dealership! The staff was very friendly and directed me to where I wanted to go. Mark Laven, my salesman was so very patient with me and my family in making our decisions. friendly and directed me to where I wanted to go. Mark Laven, my salesman was so very patient with me and my family in making our decisions. More
by patdwrds
Employees Worked With
Mark Laven
