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Westside Lexus

Houston, TX

4.8
7,135 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,136 reviews

November 28, 2020

Westside Lexus was fantastic from start to finish! Jeff Margolis is a real treasure and I drove away feeling cared for and prepared to take on the streets with my pretty, new ride. Well done! More

by llparthe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Margolis
Dec 01, 2020 -

Westside Lexus responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Westside Lexus, and we will certainly let Jeff know that you appreciate his help. Enjoy your new ride!

November 28, 2020

Awesome experience!! John and the crew helped from start to finish. And even when the trade in was short, John found a way to bridge the gap. Will always make the drive out to Westside More

by rob.adamek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Westside Lexus responded

Thank you so much, Rob! We truly appreciate you coming out to Westside Lexus and are delighted that John could assist with your recent purchase. Enjoy your new vehicle!

November 28, 2020

The whole transaction was “social distance” approved! I was worried about how the process would work during the pandemic and it was super easy and safe! More

by cedes2nena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Westside Lexus responded

Thank you for posting about your experience with our Westside Lexus team. The safety and satisfaction of guests is our priority and I am happy to hear that came through to you!

November 28, 2020

Mark is great! Tremendous people and sales skills. Felt very comfortable . The dealership is fantastic, Very well laid out in a professional and elegant manner! More

by dcomeaux
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Westside Lexus responded

Thank you for the positive feedback about our service and facilities! We are so glad that Mark could assist with your recent purchase. Safe travels from all of us here at Westside Lexus!

November 28, 2020

Sam was so sincere and has kept contact with me 2 weeks out to make sure everything is okay! Same with Judy, I had trouble with my taxes because I am from Alabama but they worked endlessly to make everythi More

by Alh0066
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2020 -

Westside Lexus responded

Thank you so much for posting about your purchasing experience with our Westside Lexus team! It's great to hear that Sam and Judy have been able to assist you. Safe travels and hope to see you down the road!

November 27, 2020

Overall my experience here has been great. Hai Do was very patient and thorough with everything and was able to fulfill everything I wanted. He took the time out of her personal day just to come in to he More

by katrina.dang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do, Hai
Nov 30, 2020 -

Westside Lexus responded

Katrina, thank you for taking the time to leave us a review! We couldn't be happier to hear that you had a great experience working with our team at Westside Lexus, and we will certainly let Hai know that you appreciate his help. We hope that you continue to enjoy your newly purchased vehicle!

November 27, 2020

Great service. Very personable. They were prepared for my visit and took care of everything in a short amount of time. I wouldn't purchase from anyone but Westside. More

by kateh004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Westside Lexus responded

Hi Kate - thank you for trusting Westside Lexus with your business. We are grateful to have earned your continued support and we look forward to working with you in the future!

November 27, 2020

I enjoyed working with Dominic Thornton. Dominic was very very knowledgeable on all the functions of the car. He took the time to show me everything about the car and I really appreciate it. I give Dominic More

by KKBELL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Thornton, Nam Pham
Nov 30, 2020 -

Westside Lexus responded

We love to hear that Dominic made your purchasing process such a success. Thank you for supporting him with a wonderful review! All of us at Westside Lexus are grateful to have you as a customer.

November 26, 2020

Jeffery Buyers has always been there for every Lexus we’ve purchased for the last 16 years! He’s a hard worker, professional and honest. THANK YOU Jeffery for always keeping us up to date with the late More

by barnes.ms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JT Eodoro 5 Stars, Travis Buck
Nov 30, 2020 -

Westside Lexus responded

Thank you for taking the time to leave us a review! We are grateful for your loyal business here at Westside Lexus, and we will be sure to let Jeffrey know that you appreciate his help. We look forward to your next visit!

November 26, 2020

Very good service. Jeffrey was easy to work with and so was my finance manager. The car is fantastic. I would recommend Westside Lexus to others. More

by nancycwallace@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wasaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Westside Lexus responded

Thank you for posting about your wonderful experience with Jeffrey at Westside Lexus. We look forward to working with you next time!

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