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Westside Lexus

Houston, TX

4.8
7,135 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,135 reviews

November 25, 2020

I have been purchasing and leasing cars from Westside Lexus for 23 years. The service is always professional and I never feel pressured or uncomfortable. That quality service how they treat me for regula More

by ray.scippa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sinh Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Guerra
Nov 29, 2020 -

Westside Lexus responded

Thank you, Ray, for leaving Westside Lexus a five-star review. We are proud to have earned your loyalty and we look forward to working with you next time!

November 25, 2020

I have done business with Westside Lexus for more than 20 years. Excellent service. I have always dealt with Mr. Alex Winnicki and he is the reason this is my 18th. Lexus !! More

by Joe
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charles Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2020 -

Westside Lexus responded

Thank you, Joe, for leaving Westside Lexus a review! We're proud to have earned your loyalty and we look forward to working with you next time!

November 24, 2020

Love Louis Blackman! He was really great...although I fussed at him. He made it all work out in the end. Thanks to the financial gentleman too. Third lexus will be back in three years for another. 💖💖💖 More

by WARWICKRR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Blackmon, Nam Pham
Nov 24, 2020 -

Westside Lexus responded

We love to hear that Louis helped ensure you were a satisfied customer. Thank you for being a loyal Lexus customer! We look forward to assisting with your next lease at Westside Lexus.

November 24, 2020

Catalina Kurdiyeh treated us very respectfully and in a very timely manner. We found exactly what we needed at the price we needed it for. More

by EVELYN MEDRANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Catalina Kurdiyeh
Nov 25, 2020 -

Westside Lexus responded

Evelyn, thank you for taking the time to leave us a review! Catalina is an excellent member of our team at Westside Lexus, and we will be sure to pass along your kind words. We hope to see you again sometime!

November 24, 2020

Excellent service. Shannon George was a pleasure to work with as was the finance department. We were in and out in 2 hours including the test drive of our vehicle. It was a pretty painless experience. More

by TKBlitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2020 -

Westside Lexus responded

Thank you for taking the time to review us, and shout out Shannon! We are proud to have earned your business and happy to hear that you had such an efficient and successful purchase experience. Congratulations on your new vehicle, and we hope to see you back! - The Westside Lexus team

November 23, 2020

The facility is beautiful. Staff was courteous, friendly, and professional. Good selection of vehicles. Finance department was great. They were efficient and finished our paperwork quickly. Overall we had a More

by dpruitt447
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Westside Lexus responded

Thank you for sharing so many compliments about our service, facilities, and inventory! It's wonderful to hear that you're satisfied with your car-buying experience. Happy driving from the entire Westside Lexus team!

November 23, 2020

The service was absolutely SUPERB! From the moment we walked into the building til we walked out! Our salesman was awesome he did his thang! I would recommend to anyone. More

by Msmonie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Westside Lexus responded

It means so much to hear that from start to finish you had an excellent experience working with our team. Thank you for the fantastic review! All of us at Westside Lexus wish you safe driving in your new vehicle.

November 23, 2020

Lurie did a great job! Very professional and helpful! I highly recommend him. I love my new Lexus! Great facility as well as great service. More

by LFRENCH2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lurie Keener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2020 -

Westside Lexus responded

We are overjoyed to hear that you love your new Lexus - congratulations! Thank you for reviewing Westside Lexus and recommending Lurie. We hope to see you again for your first oil change.

November 22, 2020

The experience was great. I worked with Michael Nelson over the phone and internet and we got the cars we wanted at the price we wanted. Second time doing business with Westside Lexus and we will be back More

by EMAILMUSTDIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2020 -

Westside Lexus responded

Thank you for reviewing Westside Lexus! We strive to deliver a seamless experience and it's fantastic to see that Michael hit the mark. Enjoy your vehicle!

November 22, 2020

Mr. Doug Phillips is a gem! I started with an message request thru their website and he kept me informed via email. He was responsive, informative and a wealth of information. Just an all around good gu More

by Camille Guida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My finance agent. I don't remember his name, sadly.
Nov 23, 2020 -

Westside Lexus responded

Thank you, Camille, for leaving Westside Lexus a five-star review! I am happy to hear that Doug was so helpful and that you were able to purchase a vehicle that best suits your needs. Congrats and safe travels!

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