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Westside Lexus
Houston, TX
7,126 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,126 reviews
October 10, 2020
Both my sales agent and Finance agent were excellent! They catered to what I needed and exceeded my expectations in regards to the car and the financing of it. It was such a smooth, easy flowing process. They catered to what I needed and exceeded my expectations in regards to the car and the financing of it. It was such a smooth, easy flowing process. More
by LUISA_LOAN
Verified Customer
October 10, 2020
Dealership and salesman great! I’m was surprised to find that financing was set up before we went elsewhere. Must have been a miscommunications between us and finance department that financing was set up before we went elsewhere. Must have been a miscommunications between us and finance department More
by heugatters
October 09, 2020
The dealership is awesome! Mike Nelson is the consulate professional. He always exceeds my highest expectations. everything was handled precisely as I had hoped and my wife is very excited about the purcha professional. He always exceeds my highest expectations. everything was handled precisely as I had hoped and my wife is very excited about the purchase. More
by jbashaw
Employees Worked With
October 09, 2020
Great experience and smooth car buying transactions, very happy with Catalina & Danny’s awesome professionalism and service. “ Thank y’all for getting the car I’ve been looking for. very happy with Catalina & Danny’s awesome professionalism and service. “ Thank y’all for getting the car I’ve been looking for. More
by Michael Hattar
October 08, 2020
Wonderful experience. Professional, personable, Tim Easterling a good listener. Good product knowledge. No pressure. Immaculate facility. Easy to do business with. Lexus quality evident in test drive. Easterling a good listener. Good product knowledge. No pressure. Immaculate facility. Easy to do business with. Lexus quality evident in test drive. More
by Ronald M
Employees Worked With
Tim Easterling
October 08, 2020
Will definitely be sharing my excellent experience! I had a request that exceeded my expectations. The process to receive our new vehicle was very easy. Thank you Lexus. a request that exceeded my expectations. The process to receive our new vehicle was very easy. Thank you Lexus. More
by Adrienne
October 07, 2020
Completed purchase of my 2021 SUV in 1.5 hour. No high pressure sales tactics to get me to buy extras like other dealers. This is my 6th Lexus n so far this has been best experience. Thank you Mark pressure sales tactics to get me to buy extras like other dealers. This is my 6th Lexus n so far this has been best experience. Thank you Mark More
by tomhoang
Employees Worked With
Mark Soloman
October 07, 2020
Great service, great cars, great people. This is the fifth car for me at Westside, new, used, and leased. The people are always equal to the cars. fifth car for me at Westside, new, used, and leased. The people are always equal to the cars. More
by dgtex
Employees Worked With
October 07, 2020
Was very easy deal. Salesman answered all questions and got me in car for demo ride and thru finance and out the door in 1-1/2 hours with no pressure at any step. got me in car for demo ride and thru finance and out the door in 1-1/2 hours with no pressure at any step. More
by Jwylie
