Back

Westside Lexus

Houston, TX

4.9
6,311 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Contact Dealership

12000 Katy Fwy

Houston, TX

77079

Directions

By Type

Showing 6,311 reviews

June 29, 2019

Wonderful professionalism From the moment I first started my car search with Mary Margaret, she listened with great patience and never faltered even though l changed my mind th More

by koldroyd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2019 -

Westside Lexus responded

We are so glad that Mary Margaret had the opportunity to assist you in your new car purchase, she is wonderful! Mary Margaret and the rest of our team greatly look forward to continue serving you!

June 29, 2019

Purchasing a new car. Mike Nelson was very friendly and helpful with assisting me with my interest in buying a new car. Judy was also very informative when it came to finan More

by amdtran1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2019 -

Westside Lexus responded

We are so pleased that Mike, Judy and our team took such great care of you, and got you into a vehicle you love! Congratulations on your new vehicle!

June 28, 2019

Great customer service Everyone was so helpful and nice. Wanted to make sure we were happy. They found exactly what we wanted . Explained all options and worked with us to More

by donna.kopycinski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2019 -

Westside Lexus responded

Thanks for the great review, Donna! We're always here if you need anything else!

June 27, 2019

Lexus GX with Alex Winnicki I just went through a divorce and had to give up my 2018 Lexus, and Alex made it very easy for me to lease a 2019. He was very patient and even answer More

by EMOSES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sinh Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2019 -

Westside Lexus responded

We are so pleased that our team took such great care of you, and got you into a vehicle you love! That 2019 is a great upgrade! Congratulations on your new vehicle!

June 27, 2019

Best Experience Ever! From beginning to end of my car buying transaction everything went smoothly. No hassles whatsoever. Sales and Finance representatives exceeded my expe More

by panddadams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clarence Keever
Jul 02, 2019 -

Westside Lexus responded

We are so thrilled that Clarence did such a fantastic job finding the exact car you wanted! He is a fabulous part of our team, as well as Ben in finance! Thank you so much for sharing your experience.

June 27, 2019

Very professional and great quality care Very professional and excellent quality service. However I would’ve liked to have seen my car that I leased before signing all the paperwork and befor More

by debbiebodine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2019 -

Westside Lexus responded

We are so glad that Jeffery had the opportunity to assist you in your new car purchase, he is wonderful! He and the rest of our team greatly look forward to continue serving you!

June 26, 2019

Comfortable Because both Scott and Ben made my time there quick and comfortable. Both men were very friendly and professional. I felt very well taken care of. More

by michaelmumaw
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ben Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Muhoberac
Jul 02, 2019 -

Westside Lexus responded

We are so glad that Scott had the opportunity to assist you in your new car purchase, he is wonderful! Scott and the rest of our team greatly look forward to continue serving you!

June 26, 2019

WOW!!I was SPEECHLESS! Kyle Pender Provided the BEST customer care Experience EVER! I told him what model, features and payment amount I wanted over the phone. He found ex More

by kara.morris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Stanberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Pender
Jul 02, 2019 -

Westside Lexus responded

Wow, what a fantastic review! We are so absolutely thrilled that Kyle gave you a five-star experience! We are so glad to have you as a member of our Westside Lexus family, we greatly look forward to continue serving you and exceeding your expectations!

June 25, 2019

Professionalism and Process Jeff Jones was extremely helpful and professional throughout the process. It was a very easy and smooth process all the way through taking ownership o More

by TWJUVENAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2019 -

Westside Lexus responded

Hi there, We have to agree that Jeff is wonderful, and always provides excellent service! We are so glad that we could leave you with a great impression. Thank you for sharing your experience!

June 25, 2019

Excellent service Everything was kept ready and we were out in our new car in about an hour. Would recommend to all my friends and family. Thank you. More

by Prasad Nunna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2019 -

Westside Lexus responded

Thanks for the great review, Prasad! We're so lucky to have you in our Westside Lexus Family!

...
410
...