Westside Lexus
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Wonderful professionalism From the moment I first started my car search with Mary Margaret, she listened with great patience and never faltered even though l changed my mind th From the moment I first started my car search with Mary Margaret, she listened with great patience and never faltered even though l changed my mind three times for what I wanted. More
Purchasing a new car. Mike Nelson was very friendly and helpful with assisting me with my interest in buying a new car. Judy was also very informative when it came to finan Mike Nelson was very friendly and helpful with assisting me with my interest in buying a new car. Judy was also very informative when it came to financing. More
Great customer service Everyone was so helpful and nice. Wanted to make sure we were happy. They found exactly what we wanted . Explained all options and worked with us to Everyone was so helpful and nice. Wanted to make sure we were happy. They found exactly what we wanted . Explained all options and worked with us to find the one that best fit us. More
Lexus GX with Alex Winnicki I just went through a divorce and had to give up my 2018 Lexus, and Alex made it very easy for me to lease a 2019. He was very patient and even answer I just went through a divorce and had to give up my 2018 Lexus, and Alex made it very easy for me to lease a 2019. He was very patient and even answered questions from my attorney during my mediation. More
Best Experience Ever! From beginning to end of my car buying transaction everything went smoothly. No hassles whatsoever. Sales and Finance representatives exceeded my expe From beginning to end of my car buying transaction everything went smoothly. No hassles whatsoever. Sales and Finance representatives exceeded my expectations with their professionalism and tentativeness. Clarence Keever took the time to explain so much to me as well as go over some of the features of the vehicle I purchased. Ben Stephens was kind and professional and without a lot of stress some customers can experience during the close of the transactions. There is no doubt I will definitely come back to make another purchase if and when the time comes for a need to do so. More
Very professional and great quality care Very professional and excellent quality service. However I would’ve liked to have seen my car that I leased before signing all the paperwork and befor Very professional and excellent quality service. However I would’ve liked to have seen my car that I leased before signing all the paperwork and before picking it up. I did greatly appreciate that I did not have to put any money down and that everything worked out with my budget. More
Comfortable Because both Scott and Ben made my time there quick and comfortable. Both men were very friendly and professional. I felt very well taken care of. Because both Scott and Ben made my time there quick and comfortable. Both men were very friendly and professional. I felt very well taken care of. More
WOW!!I was SPEECHLESS! Kyle Pender Provided the BEST customer care Experience EVER! I told him what model, features and payment amount I wanted over the phone. He found ex Kyle Pender Provided the BEST customer care Experience EVER! I told him what model, features and payment amount I wanted over the phone. He found exactly what I was looking for and called me back immediately. By the time I finished my test drive Kyle escorted me to The finance department where Christian not only had all of the paperwork ready but set me up with the exact finance terms and payments I requested. From the time I arrived for the test drive to the time I was handed my new keys (including the explanation of car features) I was treated like a guest of honor given a white glove experience! I was in and out of the dealership in an hour and a half! Kyle Pender and Westside Lexus changed my thoughts of the entire car buying experience. I will never go anywhere else! More
Professionalism and Process Jeff Jones was extremely helpful and professional throughout the process. It was a very easy and smooth process all the way through taking ownership o Jeff Jones was extremely helpful and professional throughout the process. It was a very easy and smooth process all the way through taking ownership of the new car. Ben in the finance department was also very professional through signing the documents. More
Excellent service Everything was kept ready and we were out in our new car in about an hour. Would recommend to all my friends and family. Thank you. Everything was kept ready and we were out in our new car in about an hour. Would recommend to all my friends and family. Thank you. More