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Westside Lexus

Houston, TX

4.8
7,051 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,051 reviews

August 30, 2020

This dealership was so easy to work with. Our salesman stayed two steps regarding what we were looking for in a car and the paperwork once we decided on a car. It was painless & easy. I would highly recom More

by REBIANCHI62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Shafer
Sep 01, 2020 -

Westside Lexus responded

Thank you for taking the time to leave us a review! We are grateful for your business at Westside Lexus, and we are proud that we provided the low-stress service we pride ourselves on here. We hope that you continue to enjoy your newly purchased vehicle!

August 29, 2020

We purchased our first Lexus in 2020 from Westside. Our friend had bern there recently while car shopping and recommended Jeffery Byers. We were very pleased with his friendliness and knowledge of the car. More

by HAG.LKG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

Westside Lexus responded

Thank you for your support and for taking the time to share! We are so proud to have earned your business at Westside Lexus and we will certainly pass on the kind words to Jeffery. Safe travels and we hope to see you again down the road!

August 29, 2020

David And Mike were exceptional. Made the experience very pleasant. Would definitely buy another car from there and would also recommend it to anybody looking to purchase a vehicle More

by PETEANNA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wasaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Shafer
Aug 31, 2020 -

Westside Lexus responded

Thank you for coming to Westside Lexus for your new vehicle! It makes us smile to hear that you enjoyed your time working with David and Mike. Our team is grateful for your business and would absolutely love to assist you in the future.

August 29, 2020

Westside was very easy to work with. They worked to get us the best price for our trade in. This is the third Lexus we’ve owned. More

by rocc0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

Westside Lexus responded

It's wonderful to hear that you received great service and a great deal at Westside Lexus. Thank you for trusting us with this purchase! We hope that your newest Lexus is treating you well.

August 28, 2020

Best experience I have had buying a car, of any kind. Excellent facilities. Hard working people. Their sales team was very courteous and experienced. Mary Margaret McCowen is the reason I have bought ca More

by douglas.stewart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2020 -

Westside Lexus responded

Thank you for the fantastic review, Douglas! It means so much to us to see your kind words about Mary and the rest of our Westside Lexus team. We're proud to have earned your repeat business over the years and can't wait to see you back here next time!

August 28, 2020

Mary Margaret was the best, as always! I came in to talk about options and left with my brand new car in 2 hours. Finest dealership anywhere! More

by Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2020 -

Westside Lexus responded

We're so proud to have you as a loyal customer, Lynn! It's wonderful to hear that Mary Margaret made your latest car-buying experience so exceptional. From all of us here at Westside Lexus, thank you, and we hope you're loving your new vehicle!

August 28, 2020

The Lexus dealership made things smooth and easy for my lease. The main feature of the free car maintenance is something I wish I could’ve kept even after the lease expired due to its excellence. Finally, More

by castelljoshua
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2020 -

Westside Lexus responded

We are so proud to have earned your business! Thank you for taking the time to leave a review and for shouting out Jeff. Safe travels and we hope to earn your business again at Westside Lexus!

August 28, 2020

Mrs. Chong Lee was amazing, not pushy. I had a great experience. I am very happy that my friend recommended it to me. Thank you More

by una.21
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2020 -

Westside Lexus responded

We're so proud to have earned your business! It was our pleasure to deliver such an enjoyable and stress-free experience. Thank you for choosing Westside Lexus!

August 28, 2020

My experience at Westside Lexus was awesome. I am happy with my transaction, I was in and out in 3 hours with what I wanted. That was the shortest time I have ever spent at a car dealership. Westside was m More

by Frances A.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Shafer
Aug 28, 2020 -

Westside Lexus responded

Hi Frances - Thank you for your support! It is wonderful to hear that you had such an efficient purchase experience working with Sam. Congratulations on your new vehicle and we are looking forward to seeing you back at Westside Lexus!

August 28, 2020

Edwar is a natural with people, truly kind & provided great service. Thank you for all your help in finding a car. Will definitely do business again in the future w/ him. More

by jocelyntran07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwar Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

Westside Lexus responded

Hi Jocelyn - We really appreciate you taking the time to share this feedback about your purchasing experience with Edwar. It's wonderful to hear that he helped you get into a great vehicle. Thank you for your business and see you next time at Westside Lexus!

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