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Westside Lexus

Houston, TX

4.8
7,051 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,051 reviews

August 24, 2020

Awesome! The dealership was straightforward, honest, and easy to work. My salesperson either answered my calls or returned my calls within reason. All my questions were answered. The communication was More

by DAYREGH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raya Eli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JT
Aug 24, 2020 -

Westside Lexus responded

We are so happy to hear that you had such a transparent experience at Westside Lexus. Congratulations on your new car and we hope to see you again down the road!

August 23, 2020

Fabulous experience always a pleasant time with MR Shroff We will be back again and send all our family and friends!!!!!!!!!! Thank you so much More

by TERESA16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Westside Lexus responded

We're so lucky to have you as a loyal customer, Teresa! It's great to hear that the team here at Westside Lexus made your car-buying experience so enjoyable. Thank you for trusting us with your business, and we look forward to seeing you down the road!

August 23, 2020

I couldn’t be happier to have purchased my first Lexus from Westside Lexus!! I will recommend Westside Lexus to all of my friends and family. More

by Klivingston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Westside Lexus responded

Congratulations on your new vehicle! We appreciate your support and hope to see you back at Westside Lexus next time!

August 22, 2020

John Parish is the BEST! He makes everything easy. This wasn’t our first Lexus & it won’t be the last. Thank you John; your the Best!!! More

by bethsanders10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Parish
Aug 24, 2020 -

Westside Lexus responded

Beth, thank you for reviewing the 5-star experience you had with John at Westside Lexus! It made our day to hear that he provided you with such a pleasant purchasing process. We look forward to working with you in the future!

August 22, 2020

It is a beautiful, clean and professional business. All of the staff was very professional. I felt the process of buying our new car was easy. More

by MONICAKPK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Parish
Aug 24, 2020 -

Westside Lexus responded

Monica, thank you for posting about your seamless sales experience with our Westside Lexus team. I am pleased to hear that you enjoyed the service and amenities at our location. We wish you safe travels in your new car!

August 22, 2020

I have had several five star experiences over the years!! From deciding on what vehicle to financing through pick up, perfect. I am always satisy. More

by GAYLEWALDMAN
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Westside Lexus responded

We appreciate your loyalty to Westside Lexus! Thank you for taking the time to share and for the five-stars. Safe travels and we hope to see you again next time!

August 21, 2020

This is the second car I have purchased from Westside Lexus. Lurie Keener was my sales rep both times. Both times were very pleasant. Lurie is very knowledgeable. Wilbur Escobar was my service rep on the More

by Brucepittstx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lurie Keener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wilber Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
Aug 23, 2020 -

Westside Lexus responded

Bruce, thank you for continuing to support Westside Lexus. I am so glad to hear that Lurie and Wilbur always impress you. We hope you are enjoying the new car and we look forward to taking care of you during your next visit!

August 21, 2020

Overall great experience. Courteous and attentive staff, quick process...definitely felt like I was calling the shots, which is rare in this industry! Will definitely recommend Westside going forward More

by csa.houtx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Westside Lexus responded

We appreciate your positive feedback! It is our goal to provide guests with a comfortable sales experience and we're so glad to hear that out Westside Lexus team came through and delivered. Safe travels in your new ride!

August 20, 2020

Have done business with Mr Blackmon at Westside for many years. He is the best. I plan to return to Mr Blackmon so long as he decides he wishes to work. More

by DEKINNAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Blackmon
Aug 21, 2020 -

Westside Lexus responded

Thank you for the fantastic review of Mr. Blackmon! It's great to hear that you can depend on him for excellent service, every time. All of us at Westside Lexus truly appreciate your repeat business and wish you happy travels.

August 20, 2020

We have gotten numerous cars from here. They make the process so easy!! Mike Gonzales made us feel at home. We appreciate all his and everyone’s help. More

by YOMMY98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2020 -

Westside Lexus responded

Thank you for the review! We are grateful for your returning business here at Westside Lexus, and we will certainly let Mike know that you appreciate his help. We look forward to your next visit!

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