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Westside Lexus

Houston, TX

4.8
7,041 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,041 reviews

August 10, 2020

John Parish was very professional, he made me feel welcomed and appreciated. The purchase of my very first Lexus went smoothly and quickly. Thanks JP More

by Carolyn Stephens
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Parish
Aug 10, 2020 -

Westside Lexus responded

Thanks for reviewing us, Carolyn! We love hearing that John made your first purchase experience so excellent. Congratulations on the new car and we hope to see you back at Westside Lexus for your first oil change!

August 09, 2020

Great dealership experience We just purchased our third Lexus vehicle from Westside Lexus with John Parish as our salesperson. We have always maintained our Lexus vehicles at Wes More

by CHDDAVID
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Parish, Nam Pham
Aug 09, 2020 -

Westside Lexus responded

Thank you for being such a loyal customer at Westside Lexus and congratulations on the new car! We are so happy to hear that John made your purchase experience go so smoothly. Safe travels and we are looking forward to seeing you back for your first oil change!

August 09, 2020

Excellent, professional service. I would enthusiastically recommend Westside lexus to anyone. Add word. Add word. Add word. Add word. Add word. Add word. Add word. More

by ssimpson6
Recommend Dealer
Yes
Employees Worked With
Bret Aldridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Stanberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Jessee
Aug 10, 2020 -

Westside Lexus responded

Thank you for your recommendation! We are honored to have earned your business and so glad to hear that you had such an excellent experience at Westside Lexus. Safe travels and we hope to see you again down the road!

August 08, 2020

Professional , knowledgeable Salesperson Very nice Dealership with a good selection of vehicles. “ No pressure” sales. Finance department was organized ,and it was a reasonably quick pro More

by Jeff C.
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Margolis
Aug 10, 2020 -

Westside Lexus responded

Hi Jeff, thank you for trusting us to get you into a vehicle! We strive to provide customers with a smooth and enjoyable sales experience and it is fantastic to hear that came true for you. Safe travels from everyone at Westside Lexus!

August 08, 2020

I never had a better experience shopping for a vehicle! Lurie Keener was tremendously helpful through the whole process. Even after the sale he came back out and took extra time to help me set up the optio More

by VICTOR.GALAN
Recommend Dealer
Yes
Employees Worked With
Lurie Keener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Shafer
Aug 09, 2020 -

Westside Lexus responded

We couldn't ask for better feedback, Victor! Thank you for sharing and for shouting out Lurie and Mike. We are honored to have been able to assist with your purchase and get you into the right car. Congratulations and we are looking forward to working with you in the future! -The Westside Lexus team

August 07, 2020

Sales consultant, Jeff Margolis, and Service Advisor, Charles Perkins, are the Best in sales and service! Professional, knowledgeable and honest in all transactions! This was our 21st car purchase and More

by MCSRACIC
Recommend Dealer
Yes
Employees Worked With
Charles Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason in Parts Department, Jeff Margolis
Aug 07, 2020 -

Westside Lexus responded

Thank you for taking the time to review us and for shouting out Jeff and Charles! We are so proud to have earned your business. Congratulations on the new car and we hope to see you back at Westside Lexus for your first oil change!

August 07, 2020

This whole process of purchasing a car was very pleasant due to the professional and helpful sales reps. They were also very knowledgeable with the type of cars and services offered. More

by TP
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham, Travis Buck
Aug 07, 2020 -

Westside Lexus responded

Feedback like this makes our day and we appreciate you taking a moment to review Westside Lexus. It's an honor to have earned your 5-stars and we wish you safe travels in your new car!

August 07, 2020

New SUV purchase! We recently purchase a new Lexus from Westside Lexus and the transaction went very well. A friendly and up front sales team made the day. The dealer More

by PFOG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2020 -

Westside Lexus responded

Congratulations on your new car! We are glad to hear that our team made your purchase experience so excellent. Thank you for choosing Westside Lexus and for taking the time to leave a review. We hope to see you back for your first oil change!

August 07, 2020

Jeffrey made the purchase experience very comfortable as he always has. I have purchased several vehicles from Jeffrey starting in 2001 with an IS300. Thanks for your help Jeffrey. More

by chris
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2020 -

Westside Lexus responded

Chris - We can't thank you enough for your many years of business. It's wonderful that you can turn to Jeffrey whenever you're in need of a new vehicle and know that you will be well-taken care of. Thank you so much for being part of the Westside Lexus family! We hope you have a great weekend.

August 06, 2020

We’ve bought two cars from here and love them. The customer service is next level. Everyone is super nice, extremely helpful, and very informative about the cars and everything that comes along with i More

by chlo
Recommend Dealer
Yes
Employees Worked With
Shawn An
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Jessee
Aug 06, 2020 -

Westside Lexus responded

Thank you for continuing to support Westside Lexus. We're pleased to hear that our team always takes care of you and has helped you during your recent vehicle purchases. All of us are looking forward to taking care of you next time!

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