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Westside Lexus

Houston, TX

4.8
7,037 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,037 reviews

August 04, 2020

Quality of Service We have done business with this company and its sales manager for many many years. Our confidence in the quality of their service is displayed in our More

by hedsmith845
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Machann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JT Teodoro
Aug 04, 2020 -

Westside Lexus responded

Thank you for the kind review! We are grateful for your longtime business here at Westside Lexus, and we look forward to your next visit!

August 03, 2020

I will recommend dealership to all of my family and friends. The customer service was exceptional! The experience was seamless!! I was more than pleased!! More

by TheHappyLexusDriver
Recommend Dealer
Yes
Employees Worked With
Doug Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2020 -

Westside Lexus responded

We couldn't ask for better feedback! At Westside Lexus, customer service is our priority and I am so glad to see that our team worked hard to earn your business. Safe travels until your next visit!

August 02, 2020

We had a great experience at Westside Lexus. I have purchased six vehicles from Alex Winnicki, he is awesome. We where also very pleased with the warranty and finance process. More

by REID.MATT
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
Aug 03, 2020 -

Westside Lexus responded

We're so proud to have earned your business a whopping six times, Matt! It's incredible to hear that Alex and our finance team always deliver an exceptional car-buying experience. Thank you for your confidence in Westside Lexus, and we hope you're loving your new vehicle!

August 01, 2020

A fabulous facility being run by an amazing group of people. I was treated with the utmost respect. This is my first new car buy, but have been dealing with Ty Stanberry and his salesmen for many years. More

by TPEARMAN0
Recommend Dealer
Yes
Employees Worked With
Ty Stanberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Davis
Aug 03, 2020 -

Westside Lexus responded

Thank you so much for being a loyal Westside Lexus customer! Your feedback means so much to us and we are honored that you trusted us with your first new vehicle purchase. We hope that you absolutely love it!

August 01, 2020

First let me start off how impressive the Dealership looks. I receive great Customer Service. In no way did I every feel pressured into buying anything. The staff are all welcoming and patient. Jeff Jon More

by RAQUELMAR
Recommend Dealer
Yes
Employees Worked With
Jeff Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Shafer
Aug 03, 2020 -

Westside Lexus responded

Customer satisfaction is our goal so this is a wonderful review to read. We truly appreciate you sharing so many kind words about Jeff and especially love that he went over the features of your new Lexus ES so that you'll be comfortable out on the roads. Thank you for recommending Westside Lexus! We hope we have the chance to assist you in the future.

August 01, 2020

Have bought several cars from Westside Lexus, used the service department and the parts department. All people have been helpful and great to work with. More

by JLBWARD98
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2020 -

Westside Lexus responded

We're so proud to have earned your repeat business over the years! It's amazing to hear that the whole Westside Lexus team, whether sales or service, absolutely knocks it out of the park every time you visit. Thank you for your confidence in us, and we look forward to seeing you next time!

August 01, 2020

Thanks for a great buying experience. The dealership was clean and beautiful. Our sales and finance assistants were knowledgeable and kind. They do a wonderful job. More

by cherl7242
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2020 -

Westside Lexus responded

We couldn't have asked for better feedback! It's great to hear that our team delivered such friendly, attentive service. Thank you for your confidence in Westside Lexus, and we hope you're loving your new car!

August 01, 2020

I enjoyed my visit and my salesman was great. He did not try to pressure me and made me feel very comfortable. Test test t More

by robert875
Recommend Dealer
Yes
Employees Worked With
Jeff Margolis
Aug 03, 2020 -

Westside Lexus responded

We appreciate you taking the time to share the 5-star sales experience you had with the Westside Lexus team. It was a pleasure to work with you and we hope you are enjoying the vehicle!

August 01, 2020

I enjoyed working with Chong, she was great,and the finance guy JT was great too! Excited to be a part of the Lexus family More

by Koukyla1210
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2020 -

Westside Lexus responded

We really appreciate the five-star review! It's fantastic to hear that Chong and JT made your car-buying experience so welcoming and enjoyable. Thank you for choosing Westside Lexus, and we wish you many safe and happy miles in your new vehicle!

July 31, 2020

We were recommended by my husband's cousin to visit Westside Lexus since I wanted to treat myself to a new car for my Birthday. Mike Nelson was fantastic and his colleagues were all very professional More

by AYOSANDRA
Recommend Dealer
Yes
Employees Worked With
Mike Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
Jul 31, 2020 -

Westside Lexus responded

Thank you so much for the five-stars! There's nothing we love more than hearing your purchase experience was so transparent and enjoyable. Happy birthday and congratulations on the new car! We hope to see you back at Westside Lexus down the road!

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