
Westside Lexus
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Unfortunately, being our 1st time to visit the dealership, this was not a pleasant experience with Sales. Friendly, but not a good experience. Agreed upon a selling price, which was then listed dealership, this was not a pleasant experience with Sales. Friendly, but not a good experience. Agreed upon a selling price, which was then listed, as a surprise that we did not know about, as a final drive out price, with this topic never even being discussed. We had only discussed a selling price. Then we had an issue with the trade-in of our vehicle during this process as well. Spoke with the GM regarding this experience/issue, but he did not seem too concerned with our issue, Rather seemed upset that our original selling price was eventually honored. Seemed to be more upset with the employees who tried to right this wrong, rather than the criss-cross of selling price to final price that occurred. Regarding the Finance Department, Judy Patureau, was extremely helpful with great customer relations. The same can be said about Sales Manager, Sinh Pham. Both were wonderful! Highly recommend these 2 employees! More
I have bought 5 cars from Westside Lexus and the buying process is very easy , no hassle and employees are all great ! Will keep referring friends and family . process is very easy , no hassle and employees are all great ! Will keep referring friends and family . More
This dealership was so easy to work with. Our salesman stayed two steps regarding what we were looking for in a car and the paperwork once we decided on a car. It was painless & easy. I would highly recom stayed two steps regarding what we were looking for in a car and the paperwork once we decided on a car. It was painless & easy. I would highly recommend to family & friends. More
Friendly and responsive Jeffrey always had worked great with me and I have received the product and service I ever tried. Recommend to all my friends with me and I have received the product and service I ever tried. Recommend to all my friends More
Frank Mata was simply the best. Frank made us feel extremely comfortable from the moment we walked in. He explained everything very thoroughly. Great experience. The entire process was easy and we are extremely comfortable from the moment we walked in. He explained everything very thoroughly. Great experience. The entire process was easy and we are very pleased with our new purchase. More
Am so happy with my 2019 lexus thanks to the westside I do appreciate the sale department hope to see my friend there too.i can't wait to by back for a bigger lexus do appreciate the sale department hope to see my friend there too.i can't wait to by back for a bigger lexus More
David And Mike were exceptional. Made the experience very pleasant. Would definitely buy another car from there and would also recommend it to anybody looking to purchase a vehicle pleasant. Would definitely buy another car from there and would also recommend it to anybody looking to purchase a vehicle More
We purchased our first Lexus in 2020 from Westside. Our friend had bern there recently while car shopping and recommended Jeffery Byers. We were very pleased with his friendliness and knowledge of the car. friend had bern there recently while car shopping and recommended Jeffery Byers. We were very pleased with his friendliness and knowledge of the car. More