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Westside Lexus

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
7,035 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,035 reviews

July 25, 2020

Merrell is easy to work with and takes care of all your needs. He listens to what you want and makes the whole care buying process as smooth as possible. More

by RCABNESS
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2020 -

Westside Lexus responded

Thank you for reviewing Westside Lexus! I am happy to hear that our team member, Merrell, treated you right. We hope you are enjoying your new car!

July 25, 2020

After 20 years of great service by Alex Winnicki at Westside Lexus, we decided to go for another 3 years with him and this dealer. Lexus brand is hard to beat, combined with the excellent service. More

by amorales917
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2020 -

Westside Lexus responded

Thank you for continuing to support Westside Lexus. We're honored to have earned your business and are glad to see that Alex always provides you with great service. It's a pleasure to have you as part of the Lexus family!

July 25, 2020

Mark Solomon was a much needed experience, and was great at finding a happy medium. I was able to get my wife what she wanted without her ever being there. Great job My 1st appointment in May with JD rolle More

by amherna
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Zamora
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Jul 28, 2020 -

Westside Lexus responded

I am glad to hear that Mark & Dahlia made the right impression as customer satisfaction is our goal. We strive to find the best option for customers and it's great that came through to you and your wife! I apologize that your first visit with us wasn't up to our high standards, and if you would like to share any additional feedback that can help us improve our processes, please don't hesitate to reach out. Thank you for your business, James Breaux - General Sales Manager - 1 (281) 558-3030

July 25, 2020

Great experience. Sales person Shekhar with great knowledge and skills to help. Financing was smooth and clear. Every question answered and explained. I will recommend your Dealership to my friends a More

by chris12aus
Recommend Dealer
Yes
Employees Worked With
Charles Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
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Jul 27, 2020 -

Westside Lexus responded

Hi Chris, at Westside Lexus, we strive to provide customers with exceptional experiences and it is great to hear that Shekhar is doing his job right! Thank you for shopping with us. We hope you enjoy your new ride!

July 25, 2020

mmm has worked with us for many years. Most knowledgeable auto sales Agent I’ve ever worked with. Don’t tell anyone how much to say More

by kreed131
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
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Jul 27, 2020 -

Westside Lexus responded

Thank you for sharing your feedback for Westside Lexus. It is wonderful to hear that our team consistently treats you with fantastic service. We're grateful to have earned your loyalty!

July 24, 2020

Great dealership, sales, service. I have been working with John Parish for multiple cars and he has been super, fair, trustworthy. Josh in service very good. More

by fbiba
Recommend Dealer
Yes
Employees Worked With
L. T. In finance, 5 star rating., Josh Guerra, John Parish
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Jul 24, 2020 -

Westside Lexus responded

We're so lucky to have you as a loyal customer! We love to hear that you keep coming back to Westside Lexus for all your car-buying and service needs. It's wonderful that John and Josh deliver an exceptionally honest and attentive experience every time you visit. Thank you for continuing to trust us with your business!

July 24, 2020

Shakur is wonderful!! He did everything he could to make me happy. He was able to answer any question I had for him. He also answers his phone and calls back. Awesome!!! More

by BMENARD01
Recommend Dealer
Yes
Employees Worked With
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2020 -

Westside Lexus responded

Thank you for the review! Shakur is an excellent member of our team at Westside Lexus, and we will certainly share your kind words with him. We hope to see you again sometime!

July 24, 2020

The absolute best salesman and dealership in the world!!!!! Don't take my word for it come and experience it for yourself. Marvelous spectacular etc More

by Tyronevessel
Recommend Dealer
Yes
Employees Worked With
David Wasaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Shafer
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Jul 24, 2020 -

Westside Lexus responded

Your endorsement means the world to us, Tyrone! We're so glad we could make your car-buying experience exceptional. Thank you for your confidence in Westside Lexus!

July 24, 2020

I have never had a better car buying experience. This dealership went above and beyond to help me find what I was looking for. Everyone was so Kind and helpful, especially Alex, and I love my new Lexus! More

by Anna Lou B.
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2020 -

Westside Lexus responded

Anna, thank you for shopping at Westside Lexus and for sharing your wonderful feedback. We're thrilled to hear that Alex provided you with the best sales experience you've had! Safe travels in your new Lexus!

July 23, 2020

Mike & Gonzo 5 STARS We recently purchased our 6 car from Westside Lexus. Mike and Gonzo were great to work with and made the process very easy. We will see you for #7 s More

by pars10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Guerra, Gonzo Jimenez
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Jul 23, 2020 -

Westside Lexus responded

We're so thrilled to hear that we've earned your business a whopping six times! Thank you for being such a loyal customer over the years - it means the world to us. It's wonderful to hear that Mike and Gonzo made your most recent car-buying experience so friendly and stress-free. From all of us here at Westside Lexus, we hope you're enjoying your new vehicle, and we look forward to seeing you next time!

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