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Westside Lexus
Houston, TX
7,116 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,116 reviews
August 16, 2020
Everything about this experience was professional, concise and stellar! I received great information, had an opportunity to test drive, and the financing was expedited perfectly! concise and stellar! I received great information, had an opportunity to test drive, and the financing was expedited perfectly! More
by Suzanne
Verified Customer
August 16, 2020
Interior was very clean and attractive. Felt very safe as everyone wore a mask and kept a proper social distance. My salesman, Tim Gallagher, couldn’t have been nicer. everyone wore a mask and kept a proper social distance. My salesman, Tim Gallagher, couldn’t have been nicer. More
by SUZANNE.WINTERS
August 16, 2020
Doug Philips did an amazing job. Extremely happy with the service. He was fast and always ahead of our requirements. Had the car fixed and ready for pickup on time. service. He was fast and always ahead of our requirements. Had the car fixed and ready for pickup on time. More
by Siva
Employees Worked With
August 16, 2020
Very professional atmosphere and Covid friendly, we were treated with respect love the Christian music our sales person provided us with detail information and help us to make buying our car an enjoyable ex treated with respect love the Christian music our sales person provided us with detail information and help us to make buying our car an enjoyable experience. More
by Gman2520
August 16, 2020
This a great dealership, with excellent service department and the best salesman in the business. Jeffrey found the right car and made the process effortless department and the best salesman in the business. Jeffrey found the right car and made the process effortless More
by dcash3
Employees Worked With
August 16, 2020
Great dealership. This is our 5th RX. Service Dept is very professional and efficient. Buying or leasing has always been a very smooth and easy process. very professional and efficient. Buying or leasing has always been a very smooth and easy process. More
by JMun
August 15, 2020
They are so nice. Oh my gosh. FRANK MATA GOT ME MY LEXUS RX 350 in white before it sold on auction. Best customer service l. Exactly what you would expect service wise from a high end classy luxury car deal RX 350 in white before it sold on auction. Best customer service l. Exactly what you would expect service wise from a high end classy luxury car dealership. More
by Rangao03
August 14, 2020
Shekhar Shroff once again delivered not only a beautiful new Lexus, but also an outstanding customer experience. From the moment I entered Westside, I felt valued and cared for. Judy Patureau handled the fi new Lexus, but also an outstanding customer experience. From the moment I entered Westside, I felt valued and cared for. Judy Patureau handled the financing with professional ease and I left the lot in my 13th Lexus 350 ES. More
by ClearVoice
August 13, 2020
Awesome and no high pressure The dealership is state of the art, Jeff was great to work with. Everyone was very helpful. Highly recommend Westside Lexus. I am a very satisfied The dealership is state of the art, Jeff was great to work with. Everyone was very helpful. Highly recommend Westside Lexus. I am a very satisfied customer. More
by dsjanak
Employees Worked With
Jeff Margolis, Nam Pham
August 12, 2020
Our experience at Westside Lexus with John Loving has been extremely good as it always has. I knew that he would see to it that my wife would get exactly what she wanted in a Lexus and he delivered. been extremely good as it always has. I knew that he would see to it that my wife would get exactly what she wanted in a Lexus and he delivered. More
by djiebt
Employees Worked With
