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Westside Lexus

Houston, TX

4.8
7,055 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,055 reviews

July 01, 2020

I bought my first Lexus from Jeffery in 2006. And I came back 14 years later for my second Lexus. He made the process effortless. He was remarkable. He almost knew the questions I was going to ask. Thank More

by Renée
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

Westside Lexus responded

Renée - Thank you so much for coming back to Westside Lexus! We love to hear that Jeff made the buying process seamless. It's our pleasure to assist you and we hope that you're enjoying your new vehicle.

June 30, 2020

Excellent seamless process. The Westside team was indeed a pleasure to work with and very accommodating. we throughly enjoyed working with James and Shekhar and look forward to doing so again. More

by Michaele.johnson
Recommend Dealer
Yes
Employees Worked With
James Breaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

Westside Lexus responded

Hi Michaele - We love to hear that our customers are enjoying their time working with our Westside Lexus team. Thank you for the rave review! We wish you safe driving and look forward to assisting you with future purchases.

June 30, 2020

Our purchase was easy, efficient and an enjoyable experience. David Wasaff did a great job as did Judy in the Business office. Thx for good CV19 protocol. More

by caroline.devine
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Wasaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Westside Lexus responded

Thank you for shopping at Westside Lexus, Caroline! I'm glad to hear that David and Judy provided you with such an enjoyable experience. We hope you love your new vehicle!

June 30, 2020

Excellent and professional service in a virtual “family environment”. I wish to avoid spending unnecessary time at a car dealership and that is exactly what I like about Lexus Westside ... thank you Lou More

by wagnerhans
Recommend Dealer
Yes
Employees Worked With
Louis Blackmon
Jun 30, 2020 -

Westside Lexus responded

Thank you for the 5-star review! We are happy to hear that our team provided the excellent service we pride ourselves on at Westside Lexus. We will certainly let Louis know that you appreciate the help!

June 30, 2020

Shannon George made purchasing a vehicle a pleasant experience again. I scheduled a time to come visit the dealership and Shannon make sure the vehicle I ended up purchasing was up front waiting for us More

by SONCHAU18
Recommend Dealer
Yes
Employees Worked With
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

Westside Lexus responded

Thank you for taking the time to review us! It's great to hear that Shannon provided you with such an enjoyable car buying experience. We're lucky to have your business at Westside Lexus and wish you safe travels in your new ride!

June 29, 2020

From the initial request sent via dealer website, I had exceptional service. John Loving is 5 star! I will be a Westside Lexus customer for life More

by Kristi
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Shafer
Jun 30, 2020 -

Westside Lexus responded

Kristi, thank you for reviewing Westside Lexus. We are committed to taking excellent care of customers and I am glad to hear that John is doing his job right. Our team looks forward to working with you next time!

June 28, 2020

Great experience with the dealership and our salesman Jim. Financing was very quick. Overall great experience! I would definately recommend purchasing you next vehicle here. More

by sspurlin
Recommend Dealer
Yes
Employees Worked With
Jim Fikaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
Jun 29, 2020 -

Westside Lexus responded

Thank you for shopping at Westside Lexus. We're excited to hear that Jim helped you into the perfect vehicle. Congrats & safe travels!

June 28, 2020

I experienced superior service all around! From sales to finance to tech service, it was a great experience. I will definitely refer my friends and family. More

by j_williams521
Recommend Dealer
Yes
Employees Worked With
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex, Nam Pham
Jun 29, 2020 -

Westside Lexus responded

Thank you so much for taking the time to leave us a 5-star review! We are grateful for your business here at Westside Lexus, and it means a lot to know that you will refer your friends and family to us. We hope to see you again sometime!

June 28, 2020

This is our 20th year doing business with this dealership . They have always provided great service and follow up on our requests.. I found out the hard way that a Lexus IS more user friendly than a BMW X3! More

by RDSMOLENSK
Recommend Dealer
Yes
Employees Worked With
Louis Blackmon
Jun 29, 2020 -

Westside Lexus responded

Thank you for your loyalty to Westside Lexus. We are committed to taking care of our customers and it is wonderful to know that came through to you. See you next time!

June 28, 2020

This dealership obviously makes customer satisfaction as its number one goal. They know when customers spend as much as they do for one of their automobiles they expect to be treated first class. Your sales More

by Richieweck@hotmail .com
Recommend Dealer
Yes
Employees Worked With
Mike Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Westside Lexus responded

We couldn't ask for better feedback and we appreciate you taking the time to leave a review. At Westside Lexus, we are committed to taking care of customers and it is wonderful to know that came through to you!

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