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Westside Lexus
Houston, TX
7,068 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,068 reviews
June 12, 2020
I drove from the San Antonio area to purchase my Lexus... Professional and friendly I will be back. They made the process easy and I was in and out. Professional and friendly I will be back. They made the process easy and I was in and out. More
by NEVETSQU
Verified Customer
June 12, 2020
I was pleasantly surprised at how the salesperson dealt with me. No pressure from him to buy now! The tech guy was excellent in explaining the features of my new Lexus. with me. No pressure from him to buy now! The tech guy was excellent in explaining the features of my new Lexus. More
by brughr
June 09, 2020
Visits were a pleasure. Treated with courtesy response timely for every question asked process explained in detail and was reasonably Swift. Good customer service salesperson was excellent. timely for every question asked process explained in detail and was reasonably Swift. Good customer service salesperson was excellent. More
by dgvermeer
June 09, 2020
I have a customer of Westside for 10 years I have always enjoyed the service and deals. The process was smooth and efficient I will return enjoyed the service and deals. The process was smooth and efficient I will return More
by GALDEN1
June 09, 2020
I love the service and no hassle approach at Westside! That’s why I keep coming back to buy my cars at west side without looking any where else! Love the facility! That’s why I keep coming back to buy my cars at west side without looking any where else! Love the facility! More
by sugarstein
June 07, 2020
I very much appreciate the efficient, knowledgeable,and personalized service, from Doug Phillips, Sales Manager, Christian Davidson, Lead Finance Manager, and Paul Rockett, Financial Services Manager. personalized service, from Doug Phillips, Sales Manager, Christian Davidson, Lead Finance Manager, and Paul Rockett, Financial Services Manager. More
by johnbanister
June 06, 2020
It was a real pleasure to work John Loving and everyone else at Westside Lexus !!!!! We look forward to Westside in keeping our new GX 460 in great shape !!!!!! else at Westside Lexus !!!!! We look forward to Westside in keeping our new GX 460 in great shape !!!!!! More
by Stephen Bergener
June 05, 2020
My recent experience of purchasing my car in West Side My recent experience of purchasing my car in West Side Lexus was extremely satisfying. Would recommend this place to anyone. The assistance and gu My recent experience of purchasing my car in West Side Lexus was extremely satisfying. Would recommend this place to anyone. The assistance and guidance I received from Frank Mata during the whole process was extremely gratifying. More
by jrpuerto
Employees Worked With
Frank Mata
June 04, 2020
Best Vehicle Purchasing Experience EVER. As a loyal Lexus owner, I knew what I wanted when it was time to trade; I wanted a fair amount for my trade. I wanted the exact new car I had been re As a loyal Lexus owner, I knew what I wanted when it was time to trade; I wanted a fair amount for my trade. I wanted the exact new car I had been researching online. And I wanted an easy, no hassle experience at the dealership. I got all 3 at Westside Lexus thanks to Steve Machann and the Westside Lexus Team! More
by williamkeithcooper
Employees Worked With
June 03, 2020
It was truly wonderful!!My sales lady, Mary Margaret McGowen is excellent. And the technology assistance whose name I can’t remember was very knowledgeable McGowen is excellent. And the technology assistance whose name I can’t remember was very knowledgeable More
by pollyhardee
Employees Worked With
Other Employees :
Alex Ruata, technology specialist , Nam Pham
