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Westside Lexus

Houston, TX

4.8
7,072 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,072 reviews

March 14, 2020

exciting, respectful, friendly, accomodating My son-in-law David Bradshaw has been dealing with you for many years and so he brought me here and I was treated with courtsy, caring and you gave me More

by vdrastata
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Wasaff ,Mike Shafer
Mar 17, 2020 -

Westside Lexus responded

Thanks so much for the great review! We’re happy to have you in the Westside Lexus family!

March 14, 2020

I have purchased over twelve new Lexus over the last 20 years from this dealership. I am very pleased with how I was treated. This is a first class Lexus dealer. More

by ROMJAM
Recommend Dealer
Yes
Employees Worked With
Gary Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Shafer, Bob Juge, Kevin Jacobson, Emily Maus
Mar 17, 2020 -

Westside Lexus responded

Thanks so much for the great review! Let us know if there is anything else we can do for you!

March 14, 2020

Excellent purchase experience. John Loving is very Excellent purchase experience. John Loving is very knowledgeable and professional. Beautiful new facilities, too. It’s sort of like buying a car at a More

by JAYPAX
Recommend Dealer
Yes
Employees Worked With
Gary Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Maus
Mar 17, 2020 -

Westside Lexus responded

Thanks for the compliment! We love the new palace too! Let us know if we can do anything else for you!

March 13, 2020

Excellent experience this time around. Darrell was so attentive, helpful, patient and a true pleasure to work with. I could tell he really cared about my satisfaction. I love my car and feel like I got a More

by jennthompson84
Recommend Dealer
Yes
Employees Worked With
Darrell Knight
Mar 17, 2020 -

Westside Lexus responded

Thanks so much for the great review! We’re so glad everything went perfectly!

March 12, 2020

I had a very good experience just by asking about one of the cars I was interested in, and ended getting a new car under a great service, environment, and excepcional interaction! More

by OSCAR.AQUINO
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwar Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Ruata
Mar 17, 2020 -

Westside Lexus responded

Thanks so much for the great review! We’re happy to have you in the Westside Lexus family. Let us know if there is anything else we can do for you!

March 11, 2020

Mary Margaret has gone out of her way to make this a good experience and overcame many obstacles! She made house calls and had the car delivered as my Mother is 87 and could not make it to the dealershi More

by SLPERL
Recommend Dealer
Yes
Employees Worked With
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2020 -

Westside Lexus responded

Thanks so much for the great review! We’re happy to have you and your mother in the Westside Lexus family. Let us know if there is anything else we can do for either of you!

March 11, 2020

Great service. Got me in and out, even with a toddler. No hidden fees or gimmicks just straight forward business. The service at Lexus IS above and beyond. More

by crystalcarvajal
Recommend Dealer
Yes
Employees Worked With
Louis Blackmon, Emily Maus
Mar 17, 2020 -

Westside Lexus responded

Thanks so much for the great review! Toddlers always welcome! :)

March 11, 2020

Fantastic customer service. I didn’t expect to purchase a vehicle that day but my sales consultant, Merrell Middleton made me an offer that I couldn’t refuse. He was very patient as we looked at different op More

by kdesi04
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2020 -

Westside Lexus responded

So glad it all worked out this way! Thanks so much for the great review!

March 11, 2020

Desmond did a great job helping us get my wife’s new RX 350. She loves it! And financing was with Julie was very easy. More

by STEPHENPENNELL
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desmond Johnson
Mar 17, 2020 -

Westside Lexus responded

Thanks so much for the great review! Let us know if there is anything else we can do for you!

March 10, 2020

I’ve had the pleasure to be a Westside customer since 1999 this is my 3rd Lexus and I am pleased with the service I receive at the dealership ! Ken was great Salesman and Emily was great in finance! Char More

by lashanta.bry
Recommend Dealer
Yes
Employees Worked With
Charles Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Maus, Ken Eborka
Mar 10, 2020 -

Westside Lexus responded

Thanks for the great review! We are so lucky to have customers like YOU!

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