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Westside Lexus
Houston, TX
7,074 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,074 reviews
March 01, 2020
Great service!! Desmond did a fantastic job helping get the right lease for us. The show room is very impressive, will definitely be back for our next vehicle the right lease for us. The show room is very impressive, will definitely be back for our next vehicle More
by crossroadp
Verified CustomerEmployees Worked With
Desmond Johnson
February 29, 2020
Happy with the results. But disappointed that I drove an hour to pick up my car when I was told to, and it was not ready. I would have appreciated a call to let me know it wasn’t ready yet. Aside from that, hour to pick up my car when I was told to, and it was not ready. I would have appreciated a call to let me know it wasn’t ready yet. Aside from that, all good. More
by PAUL.BAILEY
Employees Worked With
February 27, 2020
Excellent customer service! Judy and David were GREAT! They both made the process quick and easy. Both were also very personable and pleasant. When we first started looking for a Judy and David were GREAT! They both made the process quick and easy. Both were also very personable and pleasant. When we first started looking for a vehicle, David sent us good information and was very quick to responding. I highly recommend Westside Lexus! More
by taylor.palmer224
February 27, 2020
Best experience ever. This is my second Lexus and I'm a first time customer at Westside Lexus. Visit with Jeff Margolis for the best, easiest customer experience. He will go out of his way to do what ever first time customer at Westside Lexus. Visit with Jeff Margolis for the best, easiest customer experience. He will go out of his way to do what ever he can for you. More
by SJN
February 25, 2020
Superb service as usual from Westside and a great experience with Clarence Keever. Thanks as always. Tara loves her RX. We will definitely refer our friends to Clarence. experience with Clarence Keever. Thanks as always. Tara loves her RX. We will definitely refer our friends to Clarence. More
by PAUL.BAILEY
February 23, 2020
For buying my first car, this experience was not stressful and they made it very easy and were willing to work with me. Very satisfied. stressful and they made it very easy and were willing to work with me. Very satisfied. More
by tkelley
February 21, 2020
The buying experience was very cordial and professional in all aspects. We appreciate the negotiating and closing process. Doug Phillips delivered on all promises to us. in all aspects. We appreciate the negotiating and closing process. Doug Phillips delivered on all promises to us. More
by KELLY56
Employees Worked With
February 19, 2020
Excellent customer service provided by salesperson and finance rep. Worked around my schedule. Very friendly; made the experience very enjoyable. Overall good feeling about dealership finance rep. Worked around my schedule. Very friendly; made the experience very enjoyable. Overall good feeling about dealership More
by esanders2027
Employees Worked With
Kevin Jacobson, Ty Stanfield
February 19, 2020
For the past twenty years, Westside Lexus has provided us with quality vehicles and top-notch service. We never even consider using a different dealership! Thank you for the consistently pleasant and posit with quality vehicles and top-notch service. We never even consider using a different dealership! Thank you for the consistently pleasant and positive experience. More
by JTL
February 18, 2020
Best buying experience I've ever had. Go see Kim in their used car department. He took great care of us, and made the buying process easy. Super happy with my experience. used car department. He took great care of us, and made the buying process easy. Super happy with my experience. More
by Russell Smith
