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Westside Lexus
Houston, TX
7,136 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,136 reviews
October 05, 2019
Professional, courteous transition Ms Chong Lee & Ben Stephens at Westside Lexus exemplify the professional, courteous and streamlined customer service that I so appreciated recently. Ms Chong Lee & Ben Stephens at Westside Lexus exemplify the professional, courteous and streamlined customer service that I so appreciated recently. I plan to return to Westside Lexus for future maintenance ,etc for my vehicle & highly recommend them to others More
by ATASHICAT1
Verified Customer
October 05, 2019
Great Experience The Westside sales team were great. We told them what we needed and they delivered. Had a car ready for us to drive out when we got there. It was a pl The Westside sales team were great. We told them what we needed and they delivered. Had a car ready for us to drive out when we got there. It was a pleasant experience. More
by teaching2
October 05, 2019
Westside Lexus IS the best! They always take care of my vehicle and Will Zamora always respond to my emails in a timely manner! I highly recommend Westside Lexus! vehicle and Will Zamora always respond to my emails in a timely manner! I highly recommend Westside Lexus! More
by Sdja120
Employees Worked With
Will Zamora
October 03, 2019
2020 Lexus NX 300 Review If you’re ever in the business of looking for a new Lexus, I’d highly recommended all the buyers come to Westside Lexus see a salesman name: SAM CHAU. If you’re ever in the business of looking for a new Lexus, I’d highly recommended all the buyers come to Westside Lexus see a salesman name: SAM CHAU. He’s so kind, polite, & professionalism. He knows exactly what you wanted. He gave me an unbelievable price online and once we showed up there, he prepared all the paperwork together. The process went really as fast as I couldn’t imagine of. No hassle, no headached, less waiting time than any other dealerships. Sam, you’re the best salesman I’ve ever dealt with. Rating scale is perfect 10/10. I’d I would like to recognize this gentleman with his setvices, kindness, politely, & professionalism . Westside Lexus should recognize this gentleman as well as I recognized him. More
by MINHCLE
Employees Worked With
October 02, 2019
I have been a loyal customer for almost 25 years. I am proud to drive Lexus vehicles. The customer service is spot on. Steve Machann is excellent!!! Edwar was very helpful and courteous. He showed how I am proud to drive Lexus vehicles. The customer service is spot on. Steve Machann is excellent!!! Edwar was very helpful and courteous. He showed how to setup my car. I am extremely blessed to work with such a great team. More
by VALERIEMOORE1
October 02, 2019
Good sales guy but is not really good attention On my first visit was horrible , bad experience with the front desk lady that change with my sales guy probably because he was trying to sell me the c On my first visit was horrible , bad experience with the front desk lady that change with my sales guy probably because he was trying to sell me the car but he was nice , I asked for gift like extras or carpet or windows tint but the manager said NO , I had better experience with BMW or Toyota nice managers More
by Leonardo Gonzalez
Employees Worked With
Mike Shafer, Stanley Drake
October 02, 2019
2020 RX 350 Great dealership. As always they made the buying experience extremely easy. This is the 4th vehicle that we have purchased from Westside Lexus and wil Great dealership. As always they made the buying experience extremely easy. This is the 4th vehicle that we have purchased from Westside Lexus and will definitely not be the last. More
by doug76
October 02, 2019
Experience with sale of 2020 350 RX We have been clients of Jeffrey Byers for many years, we have bought 6 cars from him and we are very pleased with his service. He is always very know We have been clients of Jeffrey Byers for many years, we have bought 6 cars from him and we are very pleased with his service. He is always very knowledgeable and attentive to our requests. He and Charlie make a great team. We will continue to be clients of WestSide Lexus and we will always come back to see Jeffrey. We always recommend him to friends, when we hear they are looking into getting a Lexus. Always a positive experience with Jeffrey and Westside Lexus. More
by LIDIA S. Kuhn
Employees Worked With
Other Employees :
Alex Ruata, helped handle the technical delivery, Josh Guerra, Nestor Sorto, Kathleen Arms
October 02, 2019
An excellent experience Everything from the receptionist ‘s greeting to all of the staff that I interacted with was exceptional. This was the best car buying experience tha Everything from the receptionist ‘s greeting to all of the staff that I interacted with was exceptional. This was the best car buying experience that I have ever had. Every detail was well prepared and the entire experience was great. More
by GEORGERIZZO
Employees Worked With
Other Employees :
Charli Byers
October 01, 2019
My Go-to dealership I’ve been a customer at Westside Lexus for over 22 years. There is a reason for that. Excellent customer service and attention to details. Many times I’ve been a customer at Westside Lexus for over 22 years. There is a reason for that. Excellent customer service and attention to details. Many times I’ve wanted to try other vehicles but I cannot stray from my Lexus home. They are hands down above anyone else. More
by DANZAMARTIN
