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Westside Lexus

Houston, TX

4.8
7,029 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,029 reviews

March 07, 2017

Great Service! Great job of fixing everything needed on my car. I'm glad I had the 100,000 warranty so everything is inn tip top shape! Great service with Andrew, as More

by GregoryST
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
March 07, 2017

Car Buying Experience We personally want to take the time thank our sales consultant, Mr. Shannon George and the Finance manager, Mr. Paul Rockett for taking care of our ve More

by Joseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2017

Maintenance I enjoyed another 5000 mile maintenance checkup and visit to this great dealership. Love the no hassle environment of the sales and service department More

by marknugent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Haas
March 06, 2017

Top notch Always a pleasure to bring my Lexus in for service. This is one of the reasons I have been coming back for car after car from Lexus for the last 18 ye More

by danzamartin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2017

6 mo svc plus a brake power warning light. I previously submitted a review. Service was excellent. I went in without an appointment and they managed to complete the work within two hours the l More

by Sylvia Ellasonh
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Margolis, Will Zamora
March 05, 2017

Great service No problems. Great Service as usual. Wait time in lobby pleasant. Staff at desk very efficient. All went smoothly. Chase Clements got me in and o More

by Joanne Dellosso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Clements
March 04, 2017

Leasing new ES350 Chong Lee was very efficient and applied many discounts to reduce the lease payments within our budgets. We will definitely be working with her next More

by Young Kim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stefania Bechtold, Emily Cook
March 04, 2017

Service Laura is always great to work with and handle my service needs. She keeps up with.what the car needs and is due for to keep me up to date More

by Nijokari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2017

Pleasant service Chris is always a pleasure to deal with. Glad to get the dash board. Not very Lexus like for it to take so long for it to come in. None the less servi More

by Blanchars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2017

Excellent service and completed work in a very timely manner My service consultant, Charles Perkins, indicated that my wait time would be 1 hour and it was 55 minutes. As a business man, I appreciated getting m More

by Parputt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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