Westside Lexus

Pleasant service Chris is always a pleasure to deal with. Glad to get the dash board. Not very Lexus like for it to take so long for it to come in. None the less servi Chris is always a pleasure to deal with. Glad to get the dash board. Not very Lexus like for it to take so long for it to come in. None the less service is always excellent and every one is very professional. More

Excellent service and completed work in a very timely manner My service consultant, Charles Perkins, indicated that my wait time would be 1 hour and it was 55 minutes. As a business man, I appreciated getting m My service consultant, Charles Perkins, indicated that my wait time would be 1 hour and it was 55 minutes. As a business man, I appreciated getting my service done promptly and as promised. More

Pleased We were involved with the collision center since the hatch back on our RX350 had been damaged. The employees at the collision center were very friendl We were involved with the collision center since the hatch back on our RX350 had been damaged. The employees at the collision center were very friendly and very helpful in coordinating rental car availability and return after the repair was completed. The collision center kelp us updated on progress of the repair and expected completion date. This was very helpful in planning our activities. More

Mostly very good - Overall good service. After arriving home I read the Lexus Service paperwork provided and it listed 42 items on a "Passed Tasks" list. So I checked Overall good service. After arriving home I read the Lexus Service paperwork provided and it listed 42 items on a "Passed Tasks" list. So I checked the Radiator Fluid Level and found it to be below the LOW line and the Windshield Washer fluid was not topped off. I called the Service Consultant and he said pop-in anytime and we will take care of it - which Will did - quite rapidly. I believe this reflects that the Certified Technician was lacking in checking what his employees did or did not do when actually serviced. I was there for a oil change and tire rotation. However this makes one wonder if the other 40 items were actually checked? Not that I expected that, but if the Service Dept provides a sheet stating the items were visually checked - they should do it! Right? More

Handled competently and quickly Excellent customer care by David Haas. Fixed what needed to be fixed; advised monitoring where that was appropriate. That's what I'm looking for in a Excellent customer care by David Haas. Fixed what needed to be fixed; advised monitoring where that was appropriate. That's what I'm looking for in a service writer. More

Service Department on top of their game The service department is so easy to deal with, they are prepared for you, they explain the service, prepare paperwork, get you in loaner car and off The service department is so easy to deal with, they are prepared for you, they explain the service, prepare paperwork, get you in loaner car and off you go. The car is always ready when promised and clean. More

The best car buying experience ever...thx sinh Singh is a great sales rep. Very prompt....dilligent....informative...!!! I couldn t ask for more. He explained all items on the 2017 rx 350 in a grea Singh is a great sales rep. Very prompt....dilligent....informative...!!! I couldn t ask for more. He explained all items on the 2017 rx 350 in a great way. More

2 in 4 It is royal pain in the - - - that every e-mail you send comes twice!!!!! Otherwise no problems as you know I bought two in four months! It is royal pain in the - - - that every e-mail you send comes twice!!!!! Otherwise no problems as you know I bought two in four months! More

Perfect Timing I told the service manager that I would appreciate speedy service because I was from out of town and the car was finished exactly when I needed it to I told the service manager that I would appreciate speedy service because I was from out of town and the car was finished exactly when I needed it to be finished. More

Excellent as always! I drove over 50 miles to purchase from Westside Lexus, I wouldn't take my it anywhere else for service! Always courteous, professional & service is on I drove over 50 miles to purchase from Westside Lexus, I wouldn't take my it anywhere else for service! Always courteous, professional & service is on time. More