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Westside Lexus
Houston, TX
7,497 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,497 reviews
November 06, 2025
Álvaro and Fernando make an excellent team! My oldest daughter was in a car accident, he car was totaled and they made sure to find a car within our budget within less than 24 hours. We had rea My oldest daughter was in a car accident, he car was totaled and they made sure to find a car within our budget within less than 24 hours. We had ready for her within 1 business, simply amazing!! Thank you both for making a stressful situation stress-free. Sterling in the finance department was very professional and highly efficient! The process took minutes from start to finish. Simply incredible!! More
by soniaginnette
Verified Customer
November 05, 2025
Nice guy. Felt very rushed. Suckers of End of the month quote . Left knowing NOTHONG about the vehicle Felt very rushed. Suckers of End of the month quote . Left knowing NOTHONG about the vehicle More
by suarez49r
Employees Worked With
November 05, 2025
The service provided by everyone is really SUPREME. The best in class in automotive retail industry I have ever experienced. This should be the standard of Excellence. Thank you Westside Lexus. The best in class in automotive retail industry I have ever experienced. This should be the standard of Excellence. Thank you Westside Lexus. More
by citizennoor
November 05, 2025
Catalina was amazing to work with! She helped us explore both new and used car options and was always available to answer our questions. Super friendly, patient, and made the whole pro She helped us explore both new and used car options and was always available to answer our questions. Super friendly, patient, and made the whole process smooth and easy. Loving my new GX550 highly recommend asking for Catalina! More
by Paula Garcia
November 04, 2025
It was by far the coolest, nicest, cleanest, dealership I have ever been in. You just instantly feel special as soon as you enter the building. All the employees were very nice and courteous. The vehicles have ever been in. You just instantly feel special as soon as you enter the building. All the employees were very nice and courteous. The vehicles being kept in a covered parking garage is really nice. More
by km127
November 04, 2025
Jay Brown, the best sales consultant we ever delt with. Very professional and super nice. I will recommend Westside Lexus to our friends. Best wishes to all! Very professional and super nice. I will recommend Westside Lexus to our friends. Best wishes to all! More
by cv1
Employees Worked With
November 04, 2025
Great People Jay and Anil really were the best helping me throughout the process much thanks to the both of them. throughout the process much thanks to the both of them. More
by JAMES.GREEN29
November 04, 2025
This is the second vehicle I have purchased from Westside Lexus thru Catalina within the last year. I explained exactly was I was looking for. Although they didn’t have the color vehicle when I 1st purchased Lexus thru Catalina within the last year. I explained exactly was I was looking for. Although they didn’t have the color vehicle when I 1st purchased one last year, Catalina was diligent enough to stay in touch and nabbed the exact one I was looking for. Excellent service and follow up More
by Carokolai
Employees Worked With
November 03, 2025
Chose this dealership as I used in the past and had excellent service from sales to service including collision center. However, was disappointed with the salesman and the Sales department this time s excellent service from sales to service including collision center. However, was disappointed with the salesman and the Sales department this time so would not recommend. My purchase was a cash buy so maybe not using their financing resulted in poor sales service? More
by Paree
November 03, 2025
Westside Lexus is a state of the arr facility. What makes Westside stand apart are the sales consultants and staff. Merrell's professionalism from our first conversation until I drove away is st What makes Westside stand apart are the sales consultants and staff. Merrell's professionalism from our first conversation until I drove away is stellar. The Westside Teamwork is phenomenal. Detailed demonstration of the vehicle features with Ronnie was delivered with passion. Finance Manager Anil has a gentle touch when speaking about finances. Wonderful car buying experience. More
by Nina Fortune
