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White's Toyota of Lima

Lima, OH

4.6
2,464 Reviews
We’ve been in business right here in Northwestern Ohio since the 1950s, and we have always sought to innovate and outpace the competition. We want to provide you with the best vehicles, and Toyota is helping us do that. White's Toyota of Lima is a family-owned dealership, and every person here, from the top to the bottom, is looking to give you the best customer service experience possible. We understand our core values, and we would never abandon them for an extra dollar or for some misguided benefit. We believe in integrity, teamwork, personal growth, urgency, and attention to detail. All of this means that we are a great place to both buy and service vehicles.
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3500 Elida Road

Lima, OH

45807

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Showing 2,464 reviews

October 20, 2016

Genuine sales experience. Very impressed. Allan Nott is a 5-star car buying experience. Their lot is clean, their new building is welcoming and clean. We were offered bottled water. Even the e More

by Jeremy & Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2016 -

White's Toyota of Lima responded

Jeremy & Scott, thank you for the five star review! Jon and Matt are true professionals and make sure that the customer experience is always five star worthy. We strive to offer our customers with a better experience and it takes a total team effort to make that happen. We will make sure Jon and Matt see this review because it shows how much their hard work means to our customers! We hope you and your family enjoy the new Odyssey! Thank you for choosing Allan Nott.

October 19, 2016

Allan Nott First of all, when I got there, all the employees were super dice. Then Ben Harshbarger helped us around and he hooked me up with exactly what I wante More

by lb61698
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Harshbarger
Oct 19, 2016 -

White's Toyota of Lima responded

Lb61698, thank you for the five star review! Ben does a great job listening to his customers and getting them exactly what they want and we are excited to hear your experience was no different! We are always here to help, no matter what the situation is! Thank you for your recommendation and thank you for choosing Allan Nott.

October 18, 2016

Amazing!! I have bought a Honda in the pass from Voss Honda in Tipp City, but Allan Nott was an amazing experience. Buying my new 2017 Honda was so simple. The More

by Stephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Krista Berridge
Oct 19, 2016 -

White's Toyota of Lima responded

Stephanie, thank you for the five star review! Thank you for your kind words of our staff here. It sounds like we were able to provide you with an amazing experience and that is what we strive to do with every one of our customers here at Allan Nott! Josh and Krista are fantastic at what they do and they are huge assets to our team! We will make sure they see this review! Thank you for choosing Allan Nott.

October 17, 2016

The Great Experience We had a memorable experience at your Honda dealer. Buying a new vehicle can be very stressful. Ben Harshbarger was very warm and welcoming to my h More

by carol klosterman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Harshbarger, Krista Berridge
Oct 19, 2016 -

White's Toyota of Lima responded

Carol Klosterman, thank you for the five star review! We are very excited to hear of your experience with our dealership and Ben! He strives to offer his customers a better experience and it is awesome to hear that he delivered! We will make sure that he sees this awesome review! Enjoy your new Odyssey! Thank you for your recommendation and thank you for choosing Allan Nott.

October 15, 2016

2016 Honda Civic Krista is very knowledgeable on the features of my new car! They had everything ready to go, just come in sign the papers and go! Very organized! John More

by Lacey1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Krista Berridge
Oct 17, 2016 -

White's Toyota of Lima responded

Lacey1234, thank you for the five star review! John always strives to provide his customers with a great experience and it is awesome to hear that he delivered! Krista is a huge asset to our team because she knows the ins and outs of every vehicle! We are excited to hear of you 5 star experience! Thank you for choosing Allan Nott.

October 12, 2016

No Pressure. Just excellent customer service! We drove from Columbus area just to purchase a car from Ray, due to his knowledge and friendly customer service that proceeds him by our family member More

by TW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray James
Oct 12, 2016 -

White's Toyota of Lima responded

TW, thank you for the five star review! Ray does a great job providing his customers with an excellent experience and outstanding customer service! He takes the time to understand his customers. We are very happy to hear that this was your BEST experience ever at a dealership! We will make sure Ray sees this awesome review! Thank you for choosing Allan Nott.

October 11, 2016

routine oil and tire rotation The actual service was great. They also notified me that it was recommended to change the air filter. They did and I think I get better gas mileage More

by Halfhillp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
unknown
Oct 12, 2016 -

White's Toyota of Lima responded

Halfhillp, thank you for the great review! We appreciate your feedback about resetting the maintenance notification, we are always trying to improve for our customers. We also appreciate your kind words of our Service Team, they work hard to make sure our customers get back on the road quickly! Thank you for choosing Allan Nott.

October 11, 2016

Oil change & tire rotation. Dropped my car off for oil change & tire rotation. They told me it would be about an hour. I was dropped off at the Lima Mall and was picked up within More

by lakerats
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Thunberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2016 -

White's Toyota of Lima responded

Lakerats, thank you for the five star review! Our Service Team strives to make the customer experience as pleasant and friendly as possible! It is great to hear that your service was taken care of in a timely manner! Safe travels! Thank you for choosing Allan Nott.

October 03, 2016

Another Accord!!!! This is my third buying experience at Allan Nott and my fifth Honda vehicle purchase. Thank you to Dale Mullins and Adam Cox for their ability to get More

by mafalk
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dale Mullins, Krista Berridge
Oct 03, 2016 -

White's Toyota of Lima responded

Mafalk, thank you for the five star review! Dale, Adam and the rest of our team work really hard to make sure that our customers are extremely satisfied and know the ins and outs of their new vehicles! Enjoy your new Accord! Thank you for choosing Allan Nott.

October 02, 2016

EXCEPTIONAL !!! NO OTHER DEALERS AROUND LIKE THEM !!! WE BOUGHT ONE FROM THEM IN 2000 , ONE IN 2010 & THIS ONE IN 2016. EXCELLENT !!! I AM NOT ASSOCIATED WITH ANY DE More

by judy & paul
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcia Sites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob White Sr., Jason Miller, Krista Berridge
Oct 03, 2016 -

White's Toyota of Lima responded

Judy & Paul, thank you for the five star review! We agree that there are no other dealers like us, we do things differently, in a good way! We appreciate your repeat business, and we are grateful for customers like you! Thank you for choosing Allan Nott.

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