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White's Toyota of Lima

Lima, OH

4.6
2,466 Reviews
We’ve been in business right here in Northwestern Ohio since the 1950s, and we have always sought to innovate and outpace the competition. We want to provide you with the best vehicles, and Toyota is helping us do that. White's Toyota of Lima is a family-owned dealership, and every person here, from the top to the bottom, is looking to give you the best customer service experience possible. We understand our core values, and we would never abandon them for an extra dollar or for some misguided benefit. We believe in integrity, teamwork, personal growth, urgency, and attention to detail. All of this means that we are a great place to both buy and service vehicles.
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3500 Elida Road

Lima, OH

45807

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Showing 2,466 reviews

September 06, 2016

Good Relationship Was having trouble getting in and out of my Avalon. The guys brought out a Rav4 and it was the car I needed. I always come back to AN so for me they a More

by Jatman80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Pseekos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Miller, Adam "Axel" Bowers, Caitlin Burden
Sep 06, 2016 -

White's Toyota of Lima responded

Jatman80, thank you for the great review! Our team works very hard to find the right vehicle for each customer's needs. It sounds like getting into your new RAV4 did just the trick! We strive to offer our customers a better experience, so we are very pleased to hear that you feel that you get treated very fairly here! Thank you for the kind words and thank you for choosing Allan Nott.

September 06, 2016

F-150 2nd vehicle purchased from Dylan Legg, first was 2016 4 runner and now the 2014 Ford F-150..he is great to work with and will work until you are satis More

by TundraLove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Legge
Sep 06, 2016 -

White's Toyota of Lima responded

TundraLove, thank you for the awesome review! Thank you for the kind words of Dylan, he really works hard to provide his customers with a great experience! We hope you enjoy your 4Runner and F-150! Thank you for choosing Allan Nott.

September 06, 2016

Excellent Everybody was on top of everything. We told them what we wanted and they found exactly what we wanted. They made the whole experience very easy. More

by niekampmary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcia Sites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob White Sr.
Sep 06, 2016 -

White's Toyota of Lima responded

Niekampmary, thank you for the five star review! We strive to offer our customers an excellent experience and get them into the exact vehicle they want and need. It is great to hear that your experience was no different! Thank you for choosing Allan Nott.

September 05, 2016

Wonderful Amazing experience as always. Great customer service, and fast transaction! I will return here every time for a new car. This is my 4th car with you g More

by Jone214
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Steven Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2016 -

White's Toyota of Lima responded

Jone214, thank you for the five star review! We strive to offer our customers a better experience and it is great to hear that we continue to deliver that to you! Thank you for coming back over and over, we really appreciate our repeat customers and friends! Thank you for choosing Allan Nott.

September 05, 2016

Good service but a bit expensive! I have purchased at least 4 pre-owned cars over the past 25 years and had them serviced at Honda/Toyota Service. I appreciate the coupon discounts as More

by phoebe16
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bunyon, Dylan Legge
Sep 06, 2016 -

White's Toyota of Lima responded

Phoebe16, thank you for your review! We really appreciate your repeat business and it is great to hear that the service we offered you was good! Thank you for choosing Allan Nott.

September 03, 2016

rear wheel cylinders both rear wheel cylinders leaking on 2006 dodge Dakota was covered on extended warranty also use of a car rental was also covered the dealer had it r More

by james
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Pulfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Thunberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Ward
Sep 06, 2016 -

White's Toyota of Lima responded

James, thank you for the five star review! It is great to hear that our Service Team was able to get you and your truck back on the road quickly and safely! Thank you for choosing Allan Nott.

September 02, 2016

4 th car we have bought from this dealership After being involved in an accident we were left with the unexpected issue of finding a new car quickly. Financially we weren't prepared to go down th More

by JSteiner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Kowalski, Adam "Axel" Bowers
Sep 06, 2016 -

White's Toyota of Lima responded

JSteiner, thank you for the five star review! We are sorry to hear about your accident but it's great to hear that Adam helped turn your situation around! We will make sure Adam sees this great review! We are glad to help you get back on the road in a new car quickly, thank you for choosing Allan Nott.

September 02, 2016

Very good Gave me a good deal on my new vehicle. Had purchased before. Their service department is very good and helpful. Sales department knowledgable and he More

by Hal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Henderson, Ben Harshbarger
Sep 06, 2016 -

White's Toyota of Lima responded

Hal, thank you for the great review! We appreciate your kind words of our Service Department and our Sales Department! Thank you for choosing Allan Nott.

August 31, 2016

Excellent experience!!! My experience at Allan Nott was awesome!!!! Erik Haselton was amazing he was so helpful, knowledgable and made me feel so at ease with the purchase of More

by Kaylorkorey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Haselton
Aug 31, 2016 -

White's Toyota of Lima responded

Kaylorkorey, thank you for the five star review! Thank you for your kind words of Erik, he does a great job creating a positive and easy experience for his customers! We appreciate your confidence in Erik and our dealership! Thank you for your recommendation and thank you for choosing Allan Nott.

August 31, 2016

Happy customer for 30 years I never seem to have the time, and I rarely have the inclination, to write a letter like this, but I would be remiss if I didn't bring to your attenti More

by Woody266
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2016 -

White's Toyota of Lima responded

Woody266, thank you for the five star review! We are very happy to hear about your experience with Jon! It sounds like he definitely rose to the occasion after Tom set the bar very high. Jon is very thorough while working with his customers and makes sure the deal is done with integrity and attention to detail. We will make sure he sees this awesome review! Thank you for your kind words of Bob as well, he does a great job making customers feel like family at our dealership! Thank you for choosing Allan Nott for 30 years!

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