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White's Toyota of Lima

Lima, OH

4.6
2,468 Reviews
We’ve been in business right here in Northwestern Ohio since the 1950s, and we have always sought to innovate and outpace the competition. We want to provide you with the best vehicles, and Toyota is helping us do that. White's Toyota of Lima is a family-owned dealership, and every person here, from the top to the bottom, is looking to give you the best customer service experience possible. We understand our core values, and we would never abandon them for an extra dollar or for some misguided benefit. We believe in integrity, teamwork, personal growth, urgency, and attention to detail. All of this means that we are a great place to both buy and service vehicles.
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3500 Elida Road

Lima, OH

45807

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Showing 2,468 reviews

September 11, 2014

Allan Nott @ its Finest... My family and I have been long time loyal customers of Allan Nott Honda. Recently while my folks were on vacation they had some car trouble with thei More

by matt.landers1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 15, 2014 -

White's Toyota of Lima responded

Hi Matt, We do in fact value our customers as family, and we try to instill this value into each and every employee that works at Allan Nott. Helping out your folks when they needed it was the least we could do. We're glad John did such a fine job on so many different fronts for you, and I will be sure to tell him, Adam, and Brett about the many nice things you have said. And thank you for the recommendation! We love seeing our friends getting the word out about our dealership any way they can. If you need anything from us in the future, don't hesitate to call again. We look forward to helping you our with your automotive needs for many years to come. Thanks again!!!

September 09, 2014

Honda recall I had an appointment for a Honda recall on my 2009 Honda Odyssey. I was very impressed by the service department and the overall handling of the prob More

by monnb1942
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Roberts
Sep 15, 2014 -

White's Toyota of Lima responded

Hi monnb1942, Thank you for recommending us! We really push for all of our staff to be as professional and efficient as possible at all times. A happy customer makes a happy Allan Nott Service team! Thanks again!!!

September 04, 2014

Bought new RAV-4 Lisa Williams did an excellent job in giving us the information that we needed. There were three of us who were buying cars at the same time and she More

by altenburger.s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 08, 2014 -

White's Toyota of Lima responded

And we're ecstatic that everything worked out for the three of you! I made sure Lisa knows the nice things you said about her. The Sales & Lease consultants are told about the value of respect and integrity with customers from their first day on the job here at the dealership. We just need families' like yours to keep coming in to help us make sure we are putting those traits to use! Thank you for your very kind words about Lisa, and we hope to see you again in the future!!!

September 02, 2014

Awesome staff & stress-free experience I'm extremely happy with my recent experience at this dealership. Jamie Williams was very helpful from the start of my "car shopping" and quickly set More

by macool
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Kowalski
Sep 03, 2014 -

White's Toyota of Lima responded

Hey macool, It's great to see the core values we preach on a daily basis here at the dealership are not going to waste. When we talk about "Urgency" and "Teamwork" at Allan Nott, we do our best to ensure that these values are practiced thoroughly within the dealership and directly with our customers. And we're thrilled that we've earned a customer for life! Thank you for saying so many nice things about George, Jamie, Adam, Steve and about our dealership as a whole. We look forward to serving all of your automotive needs for many, many years to come! Thanks again!!!

August 29, 2014

Camry Wouldn't Start 2013 Camry wouldn't start one morning this week. Called Allan Nott and they got my car in for service right away. Also told me how to call for tow. Ca More

by dizeigle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't know who performed service work
Aug 30, 2014 -

White's Toyota of Lima responded

Hey dizeigle, We're glad we could get you in right away to help fix the problem caused by those pesky mice! We are always here to offer you prompt and friendly service. Thank you!!!

August 27, 2014

George Pulfer's service I bought Toyota Corolla S Premium from Allan Not Honda Toyota. The Sales Consultant (George Pulfer) was really friendly and supportive. I highly appr More

by khmarks74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 27, 2014 -

White's Toyota of Lima responded

We're glad you like your new Corolla! Isn't it a great ride? And we're glad you got along so well with George. Thank you for your very kind words, and I'll be sure to mention to George the nice things you said about him on here! We look forward to seeing you again in the future. Thanks again!!!

August 27, 2014

Rav-4 repairs. Punctured AC condenser; had vehicle towed to Dealership on a Saturday nite. First thing Monday morning they called for info and were prepared to acces More

by melbjl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Sousa and Blaiz McBride
Aug 30, 2014 -

White's Toyota of Lima responded

Hey Mike and Bonnie, As part of us saying we provide a better experience, we always try to do what is right for our customer. This means serving your needs and not ours. Giving you consistent updates, selling you the right product, and getting you in your new car are all part of this better experience that we strive to provide. We hope you continue to love your new Rav, and Lisa thanks you again!

August 23, 2014

Fair deal, great sales experience! Went into the dealership looking to trade a vehicle I was disappointed in...sometimes you will have that...since they were familiar with the car I was More

by megilbert55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ray James
Aug 27, 2014 -

White's Toyota of Lima responded

Thanks for choosing us, megilbert55! We couldn't be happier that we were able to get you out of your old vehicle and into the one that felt right. When we talk about how we offer a "Better Experience", that encompasses all departments of our dealership, from Jeff in Service to Adam and Ray in Sales. We look forward to seeing you again in the future! Thanks again!!!

August 23, 2014

Caroline O'Brien Very friendly service! Wait time was a little long due to being understaffed that day. Service personnel kept apologizing for the wait. Overall, great More

by carolineobrien
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aug 25, 2014 -

White's Toyota of Lima responded

Hi Caroline!, We are very sorry you had to wait longer than you would have liked! Sometimes these things happen, as much as we do our best to ensure that they don't. Thank you for the very kind words, and for having your vehicle serviced with us here at the dealership! Thanks again!

August 21, 2014

Help from far away Due to a work related relocation, we live more than 500 miles away from Allan Nott. But we still renew the lease on our Honda Odyssey there and save More

by R2Bishop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob White Sr., Steve Kowalski, Ray James
Aug 22, 2014 -

White's Toyota of Lima responded

Wow R2Bishop! Thanks for being such a great long distance customer! We are certainly glad to continue being your dealership of choice, and happy we can do whatever we can to help your daughter find her vehicle as well. I hope you enjoyed the experience with Ray, Steve, Jamie, and Bob as much as they did with you! We look forward to taking care of all of your future automotive needs, wherever you may be! Thanks again!!!

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