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White's Toyota of Lima

Lima, OH

4.6
2,466 Reviews
We’ve been in business right here in Northwestern Ohio since the 1950s, and we have always sought to innovate and outpace the competition. We want to provide you with the best vehicles, and Toyota is helping us do that. White's Toyota of Lima is a family-owned dealership, and every person here, from the top to the bottom, is looking to give you the best customer service experience possible. We understand our core values, and we would never abandon them for an extra dollar or for some misguided benefit. We believe in integrity, teamwork, personal growth, urgency, and attention to detail. All of this means that we are a great place to both buy and service vehicles.
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3500 Elida Road

Lima, OH

45807

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Showing 2,466 reviews

March 10, 2014

The service at Allan Knott is fast, convenient, pleasant, and the price isn't too bad. The quality of the work seems to be good and they let me bring my own oil (Mobile 1 Synthetic) so I can save money. Pr More

by choskins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 13, 2014 -

White's Toyota of Lima responded

choskins, The folks back in service strive everyday to ensure that they provide everyone that walks through those doors with a better experience at a better price than our competition. Us using your own oil is just a small part of that superior experience. Thank you for the kind words. We'll see you next time!

March 09, 2014

Everyone I dealt with was very friendly. They answered any questions I had and were helpful in every aspect. It was a good experience and I will recommend my family and friends to deal with shawn and the More

by Shanecockerell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob White Sr., Steve Kowalski
Mar 13, 2014 -

White's Toyota of Lima responded

Thanks for the kind words, shanecockerell. We all do our best to come to work everyday with a smile, because we know how contagious it can be! We are pleased we were able to answer your questions and look forward to helping out both you, your friends, and your family in the future!

March 08, 2014

Allan Nott is the best place to go when looking for a car. Lisa Williams explained everything I needed to purchase my Toyota. Thank you! More

by slcasey52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Miller
Mar 08, 2014 -

White's Toyota of Lima responded

Thank you for suggesting us, slcasey52. We are happy Lisa was able to do everything you needed her to do in order to get your new Toyota. We know that you're next purchase from Lisa will go just as smoothly! Thanks again!!!

March 07, 2014

From the first "welcome" by Shawn Risner, to closing the deal, it was an EXCEPTIONAL experience. Shawn didn't leave one question unanswered. His approach was genuine and he proved to be very kno More

by joddon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 08, 2014 -

White's Toyota of Lima responded

Joddon, We are thrilled that Shawn is living up to the "Better Experience" portion of our dealer wide motto. I can tell you personally that the satisfaction we all show when one of our valued customers makes a purchase is real and legitimate. We really look forward to being able to congratulate you again in a year! Thanks!!!

March 07, 2014

The shuttle service while waiting on my car to be serviced was very convenient! I got all my errands finished and when I returned my car was ready to go. More

by brown2341
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 08, 2014 -

White's Toyota of Lima responded

Hey brown2341!, I'm glad you enjoyed the shuttle service! Here at Allan Nott, we always put our customers first from the second you walk through our doors. Providing you with a shuttle service is the least we could do, and it is very convenient for customers here that need to get stuff done but can't because their car is in the shop. Thanks! And hopefully we will see you again in the future!!!

March 06, 2014

Extremely pleased with the no pressure superb customer service I received when test driving/purchasing my used vehicle. There is a "family" feel when walking into the dealership. I love my new vehicle an More

by flyer91alumni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bob White Sr., Steve Kowalski
Mar 08, 2014 -

White's Toyota of Lima responded

Thanks for being part of the Allan Nott family, flyer91alumni. We think that our customer service is second to none here at the dealership, and we are happy to see other people continuously notice it as well. And yes, we would really appreciate it if you would recommend us! Thanks again!!!

March 05, 2014

This was by far the best experience I have ever had at a car dealership. From the internet interaction with Jamie Williams to meeting Bob White, test drive and deal write up with Adam Cox then finalizing e More

by Karenp70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bob White Sr., Jason Miller
Mar 05, 2014 -

White's Toyota of Lima responded

Karenp70, Since we pride ourselves on providing a "better experience" than our competitors, we are ecstatic to see our that our best practices at the dealership are living up to the high standards which we put on ourselves. We look forward to continuing our mutual relationship as well, for many years to come! Thanks Karen!!!

March 05, 2014

Absolutely love my new ACURA MDX!! We came to the dealership approx. 2 weeks before actually making a purchase. We have done business with Allan Nott on several prior purchases. I didn't have any ide More

by LoriRollins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bob White Sr., Steve Kowalski
Mar 08, 2014 -

White's Toyota of Lima responded

You're welcome Lori! And thanks for having us as your preferred dealership! We're glad that we were able to find the perfect fit for you, especially since you went through the long process of driving so many different cars. We are proud that you enjoy your experience here so much. We look forward to continuing our mutual relationship for many years! Thanks!!!

March 04, 2014

They did everything as promised including returning the vehicle before the time promised. This team has always gone the extra mile, I highly recommend them to others. More

by Jdillon1963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 05, 2014 -

White's Toyota of Lima responded

Thank you for recommending us, Jdillon1963. Since urgency is one of our core values, we stress serving one another and our customers quickly, while finding reasons to do things now rather than later. We hope to continue our great relationship with you for years to come! Thanks again!!!

March 02, 2014

I stopped in looking for a car for my son and only so much to spend . Very helpful and was willing and able to go beyond the job to find a car that was in are price range . Very honest about what cars th More

by mdaylin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 03, 2014 -

White's Toyota of Lima responded

mdaylin, We are very happy that we were able to find a good vehicle for you and your son. Thank you very much for your kind words. I will make sure that Shawn is recognized for being "very respectful" towards the two of you throughout the entire shopping process. We look forward to being your dealership for many years to come!

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