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White's Toyota of Lima

Lima, OH

4.6
2,464 Reviews
We’ve been in business right here in Northwestern Ohio since the 1950s, and we have always sought to innovate and outpace the competition. We want to provide you with the best vehicles, and Toyota is helping us do that. White's Toyota of Lima is a family-owned dealership, and every person here, from the top to the bottom, is looking to give you the best customer service experience possible. We understand our core values, and we would never abandon them for an extra dollar or for some misguided benefit. We believe in integrity, teamwork, personal growth, urgency, and attention to detail. All of this means that we are a great place to both buy and service vehicles.
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3500 Elida Road

Lima, OH

45807

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Showing 2,464 reviews

May 07, 2019

Wonderful and the Avery was awesome.. I would say there is no surprises and what the sales man tells you was the financial part you is. And nice people and I was satisfied More

by Crazy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Avery Van Hassel
May 15, 2019 -

White's Toyota of Lima responded

Thank you so much for this amazing experience. We are so glad that you had such a great experience with us.

May 06, 2019

Great Buying Experience We had never purchased a new vehicle as a family and did not know what to expect. Jon spent a good amount of time with us and was willing to answer al More

by KyleSarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Harshbarger
May 15, 2019 -

White's Toyota of Lima responded

This is great! Thank you so much for this amazing feedback! We are so thrilled that you had such a great experience with us! Jon is especially thankful for your kind words about him. If you need anything at all give us a call! Enjoy your new vehicle and thanks for choosing Allan Nott!

May 04, 2019

Best place to buy a Honda Had an amazing experience! First time buying a car and beyond happy this is where I went. The sales staff was so nice and got my what exactly what I w More

by Braxton1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Deter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2019 -

White's Toyota of Lima responded

Thank you so much for this great review! We are so glad that you had such a great experience with us! Matt and Matt are very thankful for your 5 star rating! Enjoy your new car and thanks for choosing Allan Nott!

May 04, 2019

Awesome experience! It had been many years since my last car purchase and it was long overdue. Cameron and Tom put in the effort to find exactly what I was looking for. T More

by Julie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Pseekos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kneeland Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cam Garver
May 15, 2019 -

White's Toyota of Lima responded

Julie, thanks so much for your great review! We are so glad that we met your expectations! Cam, Robbie, and Tom are very thankful for your 5 star rating as well! If you have any further questions give us a call. Thanks for choosing Allan Nott and enjoy your new car!

May 02, 2019

Service Failure Bought a brand new 2017 Honda Oddesey a little over 2 years ago. It's barely over the 36,000 miles but not 3 years old yet. The car's panic alarm kept More

by erikheitmeyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
May 15, 2019 -

White's Toyota of Lima responded

Erik, We are so sorry that you felt this way about our dealership. It was never our intention to give you a bad experience. We try to give every customer a truly exceptional experience so we are very sorry that we did not meet your expectations.

May 01, 2019

Top Notch Great Dealership. Friendly, courteous, professional. Couldn't ask for a better salesman than Matt Deter. Had the pleasure of working with Adam Cox, More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Ricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Deter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Youngpeter, Matthew Arant
May 15, 2019 -

White's Toyota of Lima responded

Thank you so much Deb! We are so thrilled that you had such a great experience with us in our dealership! Adam, Matt, Mark, Matthew and Matt are all very thankful for your 5 star ratings of them. enjoy your new vehicle and thanks for choosing Allan Nott!

April 30, 2019

Love my Jeep Grand Cherokee Summit Where do i start, this has got to be the most exciting, painless, wonderful experience in buying a vehicle I have ever encountered. The entire process More

by JLK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miles Byrne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Hepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kowalski, Avery Van Hassel
May 01, 2019 -

White's Toyota of Lima responded

THANK YOU SO MUCH! We are so glad that you had such a great experience with us! Miles, Tyler, Avery, and Steve are thrilled that you spoke so highly of them. Enjoy your new car and thanks for choosing Allan Nott!

April 30, 2019

2016 Toyota Highlander- Future Mrs. Donaldson Bryan Risner was by far the best salesman I have ever had the pleasure of working with while buying a car. He made our experience so smooth and easy a More

by Future Mrs. Donaldson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Risner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kowalski
May 01, 2019 -

White's Toyota of Lima responded

Thank you so much for this great feedback! We are so thrilled that you had such a good experience with us. Bryan, Adam, and Steve are especially thankful for your 5 star rating! Thanks for choosing Allan Nott!

April 29, 2019

New CR-V We found this dealership very friendly and knowledgeable. The sales persons answered all our questions, and helped us make decisions on the vehicle we More

by happy guy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Risner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2019 -

White's Toyota of Lima responded

Thank you so much for this great feedback! We are so excited that Jon and Bryan gave you such a good experience! Enjoy your new car and thanks fir choosing Allan Nott!

April 29, 2019

Simply rude and terrible. I went in to have some interior concerns addressed and I've been there 6 times and every time they continue to say the issue has been fixed. Finally g More

by DisappointedCorrolaOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Ginter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Sousa
May 01, 2019 -

White's Toyota of Lima responded

We are so sorry that you feel this way about our dealership. It was never our intention. Thank you for the feedback.

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