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White's Toyota of Lima

Lima, OH

4.6
2,470 Reviews
We’ve been in business right here in Northwestern Ohio since the 1950s, and we have always sought to innovate and outpace the competition. We want to provide you with the best vehicles, and Toyota is helping us do that. White's Toyota of Lima is a family-owned dealership, and every person here, from the top to the bottom, is looking to give you the best customer service experience possible. We understand our core values, and we would never abandon them for an extra dollar or for some misguided benefit. We believe in integrity, teamwork, personal growth, urgency, and attention to detail. All of this means that we are a great place to both buy and service vehicles.
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3500 Elida Road

Lima, OH

45807

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Showing 2,470 reviews

December 26, 2018

Carl Wilcox Went in for an oil change and left in new car.Dylan Legge was very good to work with as others that were involved. Will return for next car. More

by ctandshelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kowalski, Dylan Legge, Taylor Gandy
Dec 27, 2018 -

White's Toyota of Lima responded

Thank you so much for this awesome review! We are so glad that you had this great of an experience! Dylan, Steven, Steve, and Taylor really appreciate the feedback as well! Let us know if you have any questions! Enjoy your new car and thanks for choosing Allan Nott!!

December 20, 2018

Very good I went with my parents to lease a CRV and Ben, Matt, and Bryson were wonderful guys to work with. So personable and very understanding! Thanks so mu More

by Robin123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Harshbarger, Bryson Bjornstad
Dec 21, 2018 -

White's Toyota of Lima responded

Thank you for this kind review! We are so glad that you had such a great experience with us! Ben, Bryson, and Matt especially appreciate the review! Let us know if we can further assist you in any way! Enjoy your new CRV!

December 19, 2018

Are some customer service Very happy with the assistance. Would recommend to my family and friends. My my wish come true. Explainable to the car was awesome. Thanks so much. More

by Sunshine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Brown
Dec 19, 2018 -

White's Toyota of Lima responded

Wow! We are so glad that you had this great of an experience! We value or customer service strongly so we are thrilled that you approved of it! If you need anything at all feel free to stop in or give us a call! Thanks or choosing Allan Nott!!

December 18, 2018

Fast, knowledge, and friendly A very honest dealership that listens to what you wants and works hard to serve you. Allan Nott employees are kind and courteous and work for you More

by Cole541
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Kneeland Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kowalski, Ben Harshbarger
Dec 19, 2018 -

White's Toyota of Lima responded

Thank you for this amazing review! We value feedback more than anything. We are so glad that you feel this way about our dealership and had this great of an experience! The 5 star ratings of Ben, Robert, and Steve are also appreciated! Let us know if we can further assist you in any way!

December 15, 2018

Good experience at Allan Nott. Enjoyed working with Avery. Seemed very honest and upfront. Very friendly environment at the dealership. Hoping service after the sale will be as upst More

by busdriver
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kowalski, Avery Van Hassel, Bryson Bjornstad
Dec 15, 2018 -

White's Toyota of Lima responded

Thank you so much for this awesome review! We are so thrilled that you had such an amazing experience. If you ever need anything at all, do not hesitate to call us or stop by! We look forward to seeing you soon in service! Enjoy your new vehicle, and thanks for choosing Allan Nott!!

December 15, 2018

Great leasing deal! Always find an affordable option when leasing, and the quality of the salesmanship is outstanding. The delivery specialist Bryson, was especially know More

by ALong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Condon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kowalski, Ray James, Bryson Bjornstad
Dec 17, 2018 -

White's Toyota of Lima responded

Thank you so much for your kind review! We are so glad that you had this great experience with us! Bryson, Steven, Ray, Brett, and Steve especially appreciate the 5 star rating. We can't thank you enough for your feedback and for your support to our business. Thanks for choosing Allan Nott!

December 09, 2018

Enjoyable I was very nervous to buy a new car. Dylan made it easy and less stressful. I really appreciate that he didn’t pressure me into making my decision. Th More

by Summer10!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Legge
Dec 10, 2018 -

White's Toyota of Lima responded

Thank you for this amazing review! We really appreciate your kind words about us, especially of Dylan. The 5 star review is really valued. If you have any further questions be sure to stop in or give us a call, we are more than happy to help! Enjoy your new vehicle and thanks for choosing Allan Nott!

December 08, 2018

Ok experience Bought a new Pilot, salesman was great but got low balled on my trade in. Then when I picked my new Pilot up a day of two later I noticed the leather More

by Jshivley4761
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kneeland Jr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2018 -

White's Toyota of Lima responded

We are sorry to hear that your experience was not top notch. We strive to give everyone the best possible car buying experience imaginable. We thank you so much for your review. We value feedback more than anything, and we will use this to grow our dealership and make sure that this does not happen in the future. If there is anything further that we can do to give you a more positive outlook on our dealership give me a call at 419-331-0381, and I will be happy to help! Thank you! Makenzie Kuhlman Marketing Manager

December 08, 2018

Honda accord Dylan greed us and knew the type of car we wanted. The equipment we wanted on the car and was knowledgeable in what model offered the best for us. He More

by sandyh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Woodford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob White Sr., Steve Kowalski, Bryson Bjornstad
Dec 08, 2018 -

White's Toyota of Lima responded

Thank you so much for your kind review! We are so glad that you had such a great experience. We especially thank you for your five star reviews on Bryson, Steven, Steve, Jessica, and Bob. Enjoy your new car and thanks for choosing Allan Nott!

December 08, 2018

Amazing Experience!! Dylan, Brad, Bryan gave their best customer service. They did everything they could to make my car shopping experience the best! The dealership is wel More

by Madd65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Risner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Legge, Brad Brown
Dec 10, 2018 -

White's Toyota of Lima responded

Thank you so much for your kind review!! This means a lot to us, as we value feedback more than anything. Dylan, Brad, and Bryan especially appreciate the 5 star rating. We are so glad that you had this experience at our dealership. If you have any further questions make sure to call us. Enjoy your new vehicle!

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