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White's Toyota of Lima
Lima, OH
2,468 Reviews
We’ve been in business right here in Northwestern Ohio since the 1950s, and we have always sought to innovate and outpace the competition. We want to provide you with the best vehicles, and Toyota is helping us do that. White's Toyota of Lima is a family-owned dealership, and every person here, from the top to the bottom, is looking to give you the best customer service experience possible. We understand our core values, and we would never abandon them for an extra dollar or for some misguided benefit. We believe in integrity, teamwork, personal growth, urgency, and attention to detail. All of this means that we are a great place to both buy and service vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,468 reviews
June 11, 2018
Amazing experience! The sales man, Brody, took time to actually listen to what we were looking for and gave me the best options in my price range! He was completely tran The sales man, Brody, took time to actually listen to what we were looking for and gave me the best options in my price range! He was completely transparent about the entire process and explained everything in depth. Steve in finance was very helpful and was very quick with the process. Finally, Scott was knowledgeable in explaining the technology and features in my new car. I am so appreciative of the professional and friendly atmosphere. I am so incredibly pleased with this experience and will be a returning customer, as well as recommending them to friends! I am in love with my new civic! More
by Katkenz17
Employees Worked With
Scott Ricard , Steve Kowalski, Brodey Williams
June 11, 2018
.Service Dept. Service Department took great care of my granddaughter when she took my car in. Even though there was a delay they gave her great service Service Department took great care of my granddaughter when she took my car in. Even though there was a delay they gave her great service More
by GLC
Employees Worked With
NOt sure who helped Claire Clay (Gary) but they did a great job.
June 09, 2018
Excellent service Josh, Ben, and Joyce were very helpful and took such good care of my husband and me. They took a lot of time with us and made sure we understood all Josh, Ben, and Joyce were very helpful and took such good care of my husband and me. They took a lot of time with us and made sure we understood all the features of the vehicle. More
by Cargal25
June 07, 2018
great experience took the time to explain whatever I questioned. great attitude for us older drivers overall a great and fulfilling day getting a new vehicle . it wa took the time to explain whatever I questioned. great attitude for us older drivers overall a great and fulfilling day getting a new vehicle . it was a great experience More
by wife ceochet queen
June 05, 2018
made it fast and easy to get a brand new vehicle They made it fast and has sell free and paperwork time cut in half and customer service was outstanding for they do fallow up with all the customers t They made it fast and has sell free and paperwork time cut in half and customer service was outstanding for they do fallow up with all the customers to see how things are going and also like the two year service warranty they give on their vehicles More
by Scott
June 04, 2018
Top Notch Service Fast, efficient, and quality transaction. My lease was over on my 15 CRV and I upgraded to an 18 model. I appreciate their attention to detail at Alla Fast, efficient, and quality transaction. My lease was over on my 15 CRV and I upgraded to an 18 model. I appreciate their attention to detail at Allan Nott! More
by Dwood45801
June 03, 2018
CRV with sensing Our second buy at Allen Knot and the experience was very positive with both Matt and Mark doing their best to upgrade us to a CRV that would fit us pe Our second buy at Allen Knot and the experience was very positive with both Matt and Mark doing their best to upgrade us to a CRV that would fit us perfectly More
by Lindalou
June 02, 2018
Wonderful Experience! Everyone that we came in contact with was very accommodating. Ben Harshbarger is a fantastic salesman! He went over and above to please and assist us. Everyone that we came in contact with was very accommodating. Ben Harshbarger is a fantastic salesman! He went over and above to please and assist us. By far, the best salesman I have ever had. Scott Richard and Steven Cox were also very good at what they did for us. Overall, we were very pleased with Allan Mott Honda Toyota and will surely recommend you! More
by Nancy2254
June 02, 2018
Perfect Informative, and very thorough. Willing to deal with you. Brad Brown was very informative he made sure I was comfortable with everything. John Gould Informative, and very thorough. Willing to deal with you. Brad Brown was very informative he made sure I was comfortable with everything. John Gould is such a great guy. He didn't make us wait. He was patient as I decided which car I wanted. Thank you! More
by JLO10
June 02, 2018
Poor customer service My wife and I were treated poorly. The manner and additude in which we were informed on what could be wrong with our 2017 honda was very bad. My wife and I were treated poorly. The manner and additude in which we were informed on what could be wrong with our 2017 honda was very bad. More
by Seljay
Employees Worked With
