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Whitten Brothers of Richmond Jeep Chrysler Dodge Ram
Richmond, VA
719 Reviews
Discover the exceptional car-buying experience at Whitten Brothers of Richmond, where the Whitten Advantage ensures top-tier service and satisfaction. Situated on Midlothian Turnpike, our dealership features an extensive selection of new Chrysler, Dodge, Jeep, and RAM vehicles, alongside a wide variety of high-quality pre-owned cars. Our committed team provides personalized, transparent service, making your visit enjoyable and stress-free. With a cutting-edge service center and a strong emphasis on community involvement, Whitten Brothers of Richmond is dedicated to meeting and exceeding your automotive needs.
Experience the Whitten difference at Whitten Brothers of Richmond today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 719 reviews
February 12, 2020
I enjoyed my experience at Whitten Ram and my sales guy 'BBQ Bruce'. He helped me with my options until we decided the best truck for me! Thanks! 'BBQ Bruce'. He helped me with my options until we decided the best truck for me! Thanks! More
by edward.a.turner67
Employees Worked With
February 12, 2020
Uncommon service BBQ Bruce was very knowledgeable and easy to work with. He used the vast resources of the Whitten Brother machine to find just what I was looking for BBQ Bruce was very knowledgeable and easy to work with. He used the vast resources of the Whitten Brother machine to find just what I was looking for at a fair price. We were blessed to have such great service and are thankful for such a dealership in our area. More
by htlees
Employees Worked With
February 12, 2020
Outstanding service...BBQ, helped me through the whole time, he answered any questions I had and still extended his service by letting me everything I needed. time, he answered any questions I had and still extended his service by letting me everything I needed. More
by guam34
February 11, 2020
Great Experience My wife and I purchased a new Pacifica from Willie. He did a great job explaining our options and got us the van we wanted with no hassle. We highly My wife and I purchased a new Pacifica from Willie. He did a great job explaining our options and got us the van we wanted with no hassle. We highly recommend Willie. More
by romecene
February 11, 2020
Reasonable up front pricing I found my Ram 1500 bighorn on line. First I had BBQ as my salesman he took me on a long test drive and was not in a hurry and answered all of my ques I found my Ram 1500 bighorn on line. First I had BBQ as my salesman he took me on a long test drive and was not in a hurry and answered all of my questions. I wanted to come back the next day with my brother and he was scheduled to be off for a few days. No pressure to buy right then or from him. He directed me to Abdul the next day but I ended up working with Howard. Again could not have been more pleased. I did not feel pressured or rushed. Very good experience. More
by kcrimmins66
February 11, 2020
Howard was wonderful. He took the time to make sure I found what I wanted and made sure the process was quick and painless. I will go back to Whitten Brothers and Howard for my next Jeep. found what I wanted and made sure the process was quick and painless. I will go back to Whitten Brothers and Howard for my next Jeep. More
by Wrangler
February 11, 2020
Bought my 5th car from Whitten, and my 3rd from Bruce Anderson. Bruce is my favorite sales person and is extremely friendly and knowledgeable! My next car will be from Whitten and Bruce! Anderson. Bruce is my favorite sales person and is extremely friendly and knowledgeable! My next car will be from Whitten and Bruce! More
by jmehaffey04
Employees Worked With
February 11, 2020
Great customer service! This is the 3rd vehicle my family has purchased from Willie. Great interaction and overall service. After the purchase of the Ram truck, Willie pointe This is the 3rd vehicle my family has purchased from Willie. Great interaction and overall service. After the purchase of the Ram truck, Willie pointed out a defect prior to me leaving and indicated it would be fixed immediately. I think this is excellent customer service and would definitely recommend Willie to others considering a purchase of a vehicle. More
by Roger
February 10, 2020
Great experience. Everyone we dealt with was very helpfu. We visited Whitten Brothers on Friday the 7th of February. Kevin Raj helped us with the selection of vehicle, my husband knew what he wanted and Kevi We visited Whitten Brothers on Friday the 7th of February. Kevin Raj helped us with the selection of vehicle, my husband knew what he wanted and Kevin was very helpful. He went out of his way to help. He was very informed on vehicle, explaining the features of the Dodge Durango. We left with a new ride Would recommend this dealership especial Kevin and the team that helped. Have a wonderful day. The Townsend's More
by bctddt3456
Employees Worked With
Kevin Raj
February 09, 2020
Challenger I told Howard what I wanted, a Challenger 1320 Scat pack. He found a couple of options for me and one was just what I was looking for. Howard was easy I told Howard what I wanted, a Challenger 1320 Scat pack. He found a couple of options for me and one was just what I was looking for. Howard was easy to talk to and assured me that he wanted me to be satisfied and gave me what insight he could to get the right options that suited me. Next time I need a vehicle I will call on Howard. Thank you for all your help More
by hblatnik
Employees Worked With
