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Whitten Brothers of Richmond Jeep Chrysler Dodge Ram
Richmond, VA
717 Reviews
Discover the exceptional car-buying experience at Whitten Brothers of Richmond, where the Whitten Advantage ensures top-tier service and satisfaction. Situated on Midlothian Turnpike, our dealership features an extensive selection of new Chrysler, Dodge, Jeep, and RAM vehicles, alongside a wide variety of high-quality pre-owned cars. Our committed team provides personalized, transparent service, making your visit enjoyable and stress-free. With a cutting-edge service center and a strong emphasis on community involvement, Whitten Brothers of Richmond is dedicated to meeting and exceeding your automotive needs.
Experience the Whitten difference at Whitten Brothers of Richmond today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 717 reviews
February 01, 2020
Excellent Customer service. My salesman Josh was very accommodating and gave me the best deal. I definitely recommend this dealership if you are in the market for a vehicle. accommodating and gave me the best deal. I definitely recommend this dealership if you are in the market for a vehicle. More
by ward83
Employees Worked With
January 28, 2020
Whitten was the best car buying experience I have ever had. Everyone was friendly, helpful and super nice, especially my salesperson Bruce Anderson. A great team. had. Everyone was friendly, helpful and super nice, especially my salesperson Bruce Anderson. A great team. More
by Tdonita193
January 25, 2020
In December, I purchased a new Jeep from Whitten. This was my 6th vehicle purchased from Whitten. 3 Mazdas and 3 Jeeps. I always receive excellent service and a Great deal. Thanks Whitten. was my 6th vehicle purchased from Whitten. 3 Mazdas and 3 Jeeps. I always receive excellent service and a Great deal. Thanks Whitten. More
by rosemary.hampton
January 24, 2020
Whitten service was excellent. My service representative carefully described the work to be completed and checked to see if I had any questions before the work was completed. carefully described the work to be completed and checked to see if I had any questions before the work was completed. More
by bdrew804
Employees Worked With
Kenneth - service oil change great service rep!
January 16, 2020
Keith I believe was the service rep that I worked with. Friendly, polite and competent. Informed me about how the day would transpire. Updated me periodically as the work progressed. Friendly, polite and competent. Informed me about how the day would transpire. Updated me periodically as the work progressed. More
by roanearthur
Employees Worked With
Keith
January 15, 2020
Excellent Service Whitten Brothers is an excellent customer oriented company. They have serviced my Jeep GC for over six years. I appreciate Keith Williams (5-stars) an Whitten Brothers is an excellent customer oriented company. They have serviced my Jeep GC for over six years. I appreciate Keith Williams (5-stars) and other service managers for their friendliness and perseverance to ensure a quality outcome. More
by bobjudyz
Employees Worked With
Keith Williams
January 03, 2020
Margaret Hall explained the service package very well. Howard Hall was an excellent listener to what I was looking for in a vehicle. Awesome job well. Howard Hall was an excellent listener to what I was looking for in a vehicle. Awesome job More
by 1953ladyoftheyear
December 29, 2019
Josh Turner is a knowledgeable and friendly salesman. He made sure that everything was taken care of during a very busy time at the dealership. made sure that everything was taken care of during a very busy time at the dealership. More
by Brenda
Employees Worked With
Other Employees :
Hope explained everything so I could decide what choices to make during final paperwork. She went above and beyond to help me. This is my second purchase with Whitten's even though it is a two hour drive from my home.
December 26, 2019
Sales person greatManager very nice honestFinancial Sales person great Manager very nice honest Financial person very nice, not pushy Only complaint is split moment decision on warranty would have ra Sales person great Manager very nice honest Financial person very nice, not pushy Only complaint is split moment decision on warranty would have rather discussed with wife overnight More
by Oldhog66
Employees Worked With
Monty Baker, Pedram Maleki
December 20, 2019
Adam gave exceptional customer service in a not so good situation. He was very patient when I was not and always kept me informed of the status of my car.....I would totally refer Whitten Brothers service situation. He was very patient when I was not and always kept me informed of the status of my car.....I would totally refer Whitten Brothers service center to any of my friends!!!!! More
by txbubbles
Employees Worked With
Adam, service department
