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Whitten Brothers of Richmond Jeep Chrysler Dodge Ram

Richmond, VA

4.8
717 Reviews
Discover the exceptional car-buying experience at Whitten Brothers of Richmond, where the Whitten Advantage ensures top-tier service and satisfaction. Situated on Midlothian Turnpike, our dealership features an extensive selection of new Chrysler, Dodge, Jeep, and RAM vehicles, alongside a wide variety of high-quality pre-owned cars. Our committed team provides personalized, transparent service, making your visit enjoyable and stress-free. With a cutting-edge service center and a strong emphasis on community involvement, Whitten Brothers of Richmond is dedicated to meeting and exceeding your automotive needs. Experience the Whitten difference at Whitten Brothers of Richmond today!
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10701 Midlothian Turnpike

Richmond, VA

23235

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Showing 717 reviews

December 17, 2019

The salesman that helped me was polite, friendly, answered my questions with truth and knowledge. He took me from looking at a vehicle to driving my very first new vehicle ever.. I will send all of m More

by Aleta.Ratliff
Recommend Dealer
Yes
Employees Worked With
Margaret Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen " Willie" Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Whitten Reviews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian GM
Dec 18, 2019 -

Whitten Brothers of Richmond Jeep Chrysler Dodge Ram responded

Hi there, thank you for the amazing review! We're so happy to hear our team has given you excellent service. We look forward to working with you in the future!

Jan 24, 2020 -

Aleta.Ratliff responded

Thank you..

December 10, 2019

Purchase experience We purchased a 2019 Ram Limited(pre-owned) this past weekend. We have been working with BBQ Bruce ( Bruce Anderson) for some time on this purchase. He More

by Mike H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce "BBQ" Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2019 -

Whitten Brothers of Richmond Jeep Chrysler Dodge Ram responded

Mike, thank you for the positive feedback! We are happy to know that you had a good car buying experience with us and with and with the help of Bruce who was fantastic to deal with. We appreciate your loyalty and we look forward to any future visits!

December 07, 2019

Inspection Brought my jeep for inspection, overall service was done on time and everyone was very courteous and I would encourage anyone to Whitten Brothers Jeep More

by jeepjeter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Cupp
Dec 07, 2019 -

Whitten Brothers of Richmond Jeep Chrysler Dodge Ram responded

Thank you so much for taking the time to share your wonderful feedback in regards to your inspection experience for your Jeep! We appreciate your kind comments and our team hopes to assist you again!

December 07, 2019

Quick, very friendly service.Super easy to deal with, Quick, very friendly service. Super easy to deal with, these guys go beyond my expectations. They reach out afterwards to be sure all went ok. More

by Wade T
Recommend Dealer
Yes
Employees Worked With
Adam in Service Dept.
Dec 07, 2019 -

Whitten Brothers of Richmond Jeep Chrysler Dodge Ram responded

Thank you for the opportunity to meet your needs, Wade. It was our pleasure to offer you a great and efficient deal. Come back and see us at any time that you need us or just want to browse. You are always welcome.

December 07, 2019

Kyle in the express service / oil change lane was VERY professional. He explained the nuances of the service package I signed up for in great detail. I’m in a business where in rely on people well outside More

by Thomas.arrington
Recommend Dealer
Yes
Employees Worked With
Kyle in service / rapid oil change lane
Dec 07, 2019 -

Whitten Brothers of Richmond Jeep Chrysler Dodge Ram responded

We are delighted to see that Kyle has provided you with such amazing care. Thank you so much for your wonderful comments. We'll be sure to thank him for his great efforts to provide you with the best level of service possible. Let us know if we can assist you again, Thomas!

December 04, 2019

bought a 2019 RAM Abdul was awesome and gave us great service with lots of information in a thorough and patient manner. He interacted with us in a very pleasant and s More

by jeff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Khalili
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2019 -

Whitten Brothers of Richmond Jeep Chrysler Dodge Ram responded

Thank you for sharing your experience regarding your visit with Abdul, Jeff. We are always happy to make sure that our guests are well-informed and have made a confident decision. Thank you for your business. Have a great day.

December 01, 2019

The dealership has outstanding vehicles. I hope to be bringing my brother for a purchase soon. Thanks for the nice hospitality. I look forward to seeing you soon. More

by ronitaholman
Recommend Dealer
Yes
Employees Worked With
Bruce "BBQ" Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2019 -

Whitten Brothers of Richmond Jeep Chrysler Dodge Ram responded

We look forward to seeing you again, as well. Ronita. Thank you for visiting. Have a great day.

November 26, 2019

Great experience and would recommend this dealership to anyone. Competent, honest sales person and an overall good experience. Abdul was great to work with. Totally satisfied with my new RAM 1500 and it’s More

by rickmormando
Recommend Dealer
Yes
Employees Worked With
Abdul Khalili
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Yarbrough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Whitten Reviews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2019 -

Whitten Brothers of Richmond Jeep Chrysler Dodge Ram responded

Thank you for the positive feedback! We are happy to know that you had a great experience with us and to know that Abdul was honest and great to work with. We value your business and we hope to see you again soon. Enjoy your RAM 1500.

November 16, 2019

Great to work with the salesperson Josh who sold the Jeep to me, this was my second time buying from him, he is laid back and great to work with, not aggressive like some sales people tend to be. Beware of More

by llawrence0506
Recommend Dealer
Yes
Employees Worked With
Josh Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2019 -

Whitten Brothers of Richmond Jeep Chrysler Dodge Ram responded

Hello, Thank you for your outstanding feedback for Josh. We strive to provide consistently excellent experiences all around and I would appreciate the opportunity to connect with you about any dissatisfaction. If you'd like to discuss your concerns further, please feel free to reach out to me directly when it is convenient for you. Best regards, Ray Yarbrough General Sales Manager Phone (804) 378-0707 ext.3555 Cell (804) 426-9504 rayy@whittenbrothers.com

November 08, 2019

Excellent service as always!! I didn’t ask for a tire rotation however they completed one because it’s covered under my lease! Thanks so much for taking the initiative and providing service above and be More

by fgopez
Recommend Dealer
Yes
Employees Worked With
Adam in service department
Nov 08, 2019 -

Whitten Brothers of Richmond Jeep Chrysler Dodge Ram responded

Thanks for the great review! We're happy to hear that our service center exceeded your expectations. We'll be sure to pass along your kind words. We appreciate your business, just let us know if we can be of help in the future!

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