
Whitten Brothers of Richmond Jeep Chrysler Dodge Ram
Richmond, VA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 717 reviews
Very knowledgeable staff Curtis was a pleasure to work with and I feel he is a great asset to Whitten Brothers. He was very knowledgeable and efficient in showing the feature Curtis was a pleasure to work with and I feel he is a great asset to Whitten Brothers. He was very knowledgeable and efficient in showing the features of the car and made us aware of all the advantages of buying from Whitten. It made shopping for a vehicle somewhat less of a hassle than I thought it would be. He was willing to work with my son-in-law and myself to get us the best deal possible. Whitten should be proud to have someone like him as a salesperson at their dealership. More
OUTSTANDING!! **First Time Buyer from a dealership** I was very nervous with the process of buying a vehicle for my first time being away from home in a city full o **First Time Buyer from a dealership** I was very nervous with the process of buying a vehicle for my first time being away from home in a city full of strangers. I searched high and low, visited at least 8 different dealerships and talked to about 30 salesman. When I came into the Whitten Brothers I immediately felt welcomed. Everyone was friendly and genuine. BBQ Bruce showed me the car I had inquiried about and was able to explain every feature. He even showed me a few tricks I didn’t know! Excellent customer service. Finance was no haggle. And they gave me a deal I just couldn’t refuse! I love my purchase and was glad I came to Richmond. The 2 hour drive was well worth it. Also got a free batch of BBQ Bruce’s peanut BBQ sauce! Whitten Brothers highly recommend in my book!!! More
Best car buying experience I've ever had. Whitten Brothers is client-focused through and through. They are committed to service and provide the lowest priced vehicles at the same time. What an Whitten Brothers is client-focused through and through. They are committed to service and provide the lowest priced vehicles at the same time. What an amazing combination. I would recommend Whitten Brothers to anyone in the market for a new or used car. More
Very happy customer We found Whitten Bros dealership through an on-line search for a vehicle! Best thing that could've happened! They were Great people to work with! We found Whitten Bros dealership through an on-line search for a vehicle! Best thing that could've happened! They were Great people to work with! More
Happy with Whitten We were very happy with the Whitten experience. Our salesman, Bruce Anderson was very polite and not “pushy” at all. They described the vehicle and we We were very happy with the Whitten experience. Our salesman, Bruce Anderson was very polite and not “pushy” at all. They described the vehicle and went over the options. The first vehicle was over our budget but the second fit right in. The finance man and Bruce were very helpful. More
excellent sales reps and service here Extremely happy with the assistance From "Willie" in purchasing my 2016 Hemi Ram. Highly Recommended. The whole sales dept went above and beyond for m Extremely happy with the assistance From "Willie" in purchasing my 2016 Hemi Ram. Highly Recommended. The whole sales dept went above and beyond for me! More
Long awaited car Hali Nuckols responded promptly to my online enquiry. My salesman was Abdul Khalili, very pleasant and informative. I waited for the optimal time to Hali Nuckols responded promptly to my online enquiry. My salesman was Abdul Khalili, very pleasant and informative. I waited for the optimal time to buy. I received $2500.00 dealer incentive, and financed through them and received $1000.00 incentive. I opted for the 54 month payment. It's a great car. I had some questions once I got home about all those fees, after a day I received a call from Jay who answered my questions. I got the feeling his feelings were hurt by my questions since I'm experienced with unscrupulous car sales persons. Safety features are on point. I was driving to work when the car ahead of me brake suddenly. I anticipated my new car recked, and then I felt the car brake itself. I was thanking God all the way to work. More
Buying a new Jeep. The overall experience was pleasant. Everyone that we spoke to was extremely nice. The process went very smooth, they were extremely negotiable. The o The overall experience was pleasant. Everyone that we spoke to was extremely nice. The process went very smooth, they were extremely negotiable. The only thing that I didn't like was that our first encounter was that people were cooking food on the sales floor. It smelt like a restaurant. Our salesperson didn't but others were. I would absolutely recommend your dealership to someone else. More
Fair and Professional I bought my second Jeep from Whitten within the last two years. I returned to Whitten because my first customer experience was positive. We worked wi I bought my second Jeep from Whitten within the last two years. I returned to Whitten because my first customer experience was positive. We worked with Abdul Khalili and one of his colleagues by the nickname , “Baseball” and were very pleased with the buying experience and ultimately the Jeep Cherokee we purchased. More
Disappointed Customer I feel that it is an unfair business practice to advertise a car, get told to come and see the car, then get told the car isn’t ready to be seen but y I feel that it is an unfair business practice to advertise a car, get told to come and see the car, then get told the car isn’t ready to be seen but you can see it tomorrow. My family is a growing family and we were extremely excited about purchasing a van, and this particular van had everything we wanted and within our price range. 9 times out of 10 we wouldve purchased the van being that it had everything we wanted and the price was more than reasonable. But only to find out the next day, the day we were supposed to come and see the van, that it was purchased. Purchased by the owner at that. If you own a business it’s completely understandable that you have first dibs on everything your business has to offer. But it becomes unfair and impractical when you advertise the car, have an interested buyer, completely inconvenience the family to come out IN THE RAIN to see the van, get told it’s not ready (but you said come see it), then tell us the next day “the owner” bought the van. No how about the owner TOOK the van. I don’t know one owner who actually pays for a product their selling. Makes no sense. So therefore here we are unsatisfied, feeling inconvienced and mistreated. I really don’t understand why this happened but I feel it deserves an explanation. I feel “the owner” should take responsibility rather than take advantage. More