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Whitten Brothers of Richmond Jeep Chrysler Dodge Ram
Richmond, VA
717 Reviews
Discover the exceptional car-buying experience at Whitten Brothers of Richmond, where the Whitten Advantage ensures top-tier service and satisfaction. Situated on Midlothian Turnpike, our dealership features an extensive selection of new Chrysler, Dodge, Jeep, and RAM vehicles, alongside a wide variety of high-quality pre-owned cars. Our committed team provides personalized, transparent service, making your visit enjoyable and stress-free. With a cutting-edge service center and a strong emphasis on community involvement, Whitten Brothers of Richmond is dedicated to meeting and exceeding your automotive needs.
Experience the Whitten difference at Whitten Brothers of Richmond today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 717 reviews
July 20, 2020
Incredible Experience! I purchased a 2019 Jeep Wrangler Unlimited Sport and my experience from start to finish was incredible. From walking in the door to driving away in my I purchased a 2019 Jeep Wrangler Unlimited Sport and my experience from start to finish was incredible. From walking in the door to driving away in my jeep, I couldn't have been happier. Both Margaret & Howard were friendly, helpful, and informative. This was my first car purchase in 10 years and I wouldn't have wanted it to be anywhere else other than Whitten Brothers with the help from Margaret & Howard. If you're buying a jeep there is no other place to go! More
by rls1212
July 19, 2020
I Purchased a used Jeep Grand Cherokee. We just purchased a 2017 Jeep Grand Cherokee Limited. I had the pleasure of working with Bruce Anderson and it was a great experience. Our Financial A We just purchased a 2017 Jeep Grand Cherokee Limited. I had the pleasure of working with Bruce Anderson and it was a great experience. Our Financial Advisor Jay, was very informative and went above and beyond to get us the best possible rate. I will highly recommend these gentlemen to anyone who is interested in purchasing a new vehicle in a great atmosphere. More
by hogmeier
Employees Worked With
July 14, 2020
Great experience! Howard was great. He was easy to work with and very professional. I am very happy with the Grand Cherokee Overland that I purchased. This is my second Howard was great. He was easy to work with and very professional. I am very happy with the Grand Cherokee Overland that I purchased. This is my second Whitten Grand Cherokee. I bought the first one from the Ashland location 8 years ago and am now giving it to my daughter. More
by Drew
Employees Worked With
July 12, 2020
Excellent service, excellent people! I am thrilled with my new Promaster! They made everything so easy!!! I will be buying another as soon as possible.... don’t waste your time trying elsewhere, these peop my new Promaster! They made everything so easy!!! I will be buying another as soon as possible.... don’t waste your time trying elsewhere, these people know what they’re doing!!! More
by Ncoleman
July 12, 2020
Awesome and smooth experience! I really enjoyed working with Bruce BBQ. He made the overall experience so delightful. Such a happy and knowledgable team. I would recommend this deal I really enjoyed working with Bruce BBQ. He made the overall experience so delightful. Such a happy and knowledgable team. I would recommend this dealership to my friends and family. More
by anv96
Employees Worked With
July 09, 2020
Good experience The folks there are competent and attentive. They found a way to add more discounts to get closer to the the price I wanted. Like all dealerships, t The folks there are competent and attentive. They found a way to add more discounts to get closer to the the price I wanted. Like all dealerships, their advertising draws one in with the promise of a lower price than will really happen. However, they are better than most in being more transparent. Getting the APR for financing from them required a question or two, but they came through and looked for the best deals. They delivered a clean vehicle ready to roll on short notice. There wasn't the typical pressure to buy lots of extra stuff (extended warranties, undercoating, etc.), they simply made the offers. These are very nice folks. More
by benjamin.cuker
Employees Worked With
July 06, 2020
After 6 months I bought my 2018 Jeep Compass at this dealership, I’m having an ac problem that I never had with any older cars I owed before. Instead of blowing cool air, it blows a hot air. And when I dealership, I’m having an ac problem that I never had with any older cars I owed before. Instead of blowing cool air, it blows a hot air. And when I called to check if I could check the cars problem, they scheduled me for a 2 weeks waiting. To get my money only took couple hours. Your name should be ENEMIES?! Telma Santos More
by telminha.ma06
Employees Worked With
Other Employees :
The owners
July 04, 2020
Pleasant car buying experience, Bruce was a great help and he helped me find the car of my dreams! Definitely would recommend Bruce “BBQ” Anderson! and he helped me find the car of my dreams! Definitely would recommend Bruce “BBQ” Anderson! More
by MK
Employees Worked With
June 19, 2020
Quick and painless process. Had exactly what I was looking for already on the lot. Howard was very pleasant to work with would highly recommend him and Whitten brothers to friends and family. looking for already on the lot. Howard was very pleasant to work with would highly recommend him and Whitten brothers to friends and family. More
by paul.w
Employees Worked With
June 17, 2020
BBQ Bruce was a pleasure to work with. He was knowledgeable, very patient and kind. This is our second car from Whitten Brothers. They are always a pleasure to work with. Hope is financing was al knowledgeable, very patient and kind. This is our second car from Whitten Brothers. They are always a pleasure to work with. Hope is financing was also wonderful! More
by ritaavarano
