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Wilde East Towne Honda

Madison, WI

4.8
5,892 Reviews
Wilde East Towne Honda in Madison, WI, also serving Janesville, WI and Portage, WI is proud to be an automotive leader in our area. Since opening our doors, Wilde East Towne Honda has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Honda or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Wilde East Towne Honda will get you into the car or truck you choose with professionalism and attention to your needs. Wilde East Towne Honda has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Wilde East Towne Honda offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (608) 268-6130 if you have any questions or comments.
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5555 High Crossing Blvd

Madison, WI

53718

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Showing 5,892 reviews

December 07, 2022

Tony DePetro and the entire staff were kind, thorough (providing info) and pleasant to work with. The new car buying experience was straight-forward and easy. When I am in the market to buy another car I More

by AmyC
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony De Petro, Jeremy Martin
Dec 07, 2022 -

Wilde East Towne Honda responded

Hi Amy, We are pleased to see our team has earned a 5-star rating! Congratulations on your purchase. Thank you for choosing to work with us at Wilde East Towne Honda! See you next time.

December 07, 2022

As a first time visitor, hoping to become a full time customer of the service department, I found Mikaila to be be professional, friendly, efficient, and welcoming. Great first impression. Th More

by DAVEV65
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mikaila Corcoran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Wilde East Towne Honda responded

Hi Dave, Thank you for becoming a Wilde East Towne Honda customer! We're pleased to learn about your all-around positive experience with our Service Team. We hope to see you again in the future!

December 07, 2022

Great Customer service! Very Friendly! I love the coffee bar! Time went by faster than I expected! More

by ABOSBEN
Recommend Dealer
Yes
Employees Worked With
Cheryl Romo
Dec 07, 2022 -

Wilde East Towne Honda responded

Hello, We appreciate the 5-star review! It was our pleasure to provide you with friendly customer service. Good coffee makes any wait a little more pleasant! Come back and see us again soon at Wilde East Towne Honda.

December 07, 2022

Quick replies. Informative and up-to-date on what features the Pilot has resulting in a sale and upgrading to higher end model. More

by Frances W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Velislav Deshev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Hogans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Martin
Dec 08, 2022 -

Wilde East Towne Honda responded

Hi Frances, Thank you for the shining review! We're pleased to learn about your happiness surrounding your recent experience with our Wilde East Towne Honda Team. Come back and see us again in the future!

December 07, 2022

Stellar service all around, thank you! Alex is the man, always a pleasure to work with!! More

by TMESSER83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Hardrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darius Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Abeyta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Wilde East Towne Honda responded

Hello, Cheers to the 5-star review! We're thrilled to learn about your stellar service appointment. Come see us again soon at Wilde East Towne Honda!

December 06, 2022

Darius was very nice and helpful. It seemed like the service dept. was understaffed though since Darius was multitasking and there didn't seem to be anyone else around. When I called More

by RENEEL03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darius Golden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Wilde East Towne Honda responded

Hi Renee, Thank you for the kind shout out to Darius in our Service Department. We also want to thank you for your patience with us while being short staffed. We are appreciative to have you as a valued Wilde East Towne Honda customer. See you next time!

December 04, 2022

It took over 3 HOURS for an oil change and tire rotation. I waited there and the longest I have ever had to wait was for 1 1/2 hours. I had to go to the desk of the person who checked me in to see when my ca More

by AMYKONICHEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cheryl Romo
Dec 06, 2022 -

Wilde East Towne Honda responded

Hello Amy, Thank you for your honest feedback. I am sorry to learn about your recent appointment and the duration it took to be completed. I do understand your frustration and want you to know, we value your time. Your feedback will be shared with our team to improve upon our level of service provided to our customers in the future. At your earliest convenience, please consider reaching out to me directly to see if there is anything we can do to make this right. Tiffany Yapp 608-402-8251 tiffanyyapp@lithia.com Customer Service Manager

December 04, 2022

Mikayla was absolutely wonderful! After I received the news that a major part unexpectedly needed to be replaced, Mikayla was very genuinely sympathetic and understanding. She made su More

by Anniem97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikaila Corcoran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

Wilde East Towne Honda responded

Hi Annie, We are very pleased to learn about the genuine and sympathetic service you've experienced with Mikayla. Vehicle repairs can be tough. Therefore, we're pleased our team was there to support you. Thank you for choosing to work with us at Wilde East Towne Honda!

December 04, 2022

Great service, friendly staff helpful and trustworthy salesperson and financing very positive experience so far More

by VANNATTARYAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Velislav Deshev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen
Dec 06, 2022 -

Wilde East Towne Honda responded

Hello, Thank you for the great review. Our Wilde East Towne Honda Team is pleased to learn about the great service received from our helpful and trustworthy staff. We greatly appreciate the kind words. Please let us know about any future needs that may arise. Until then, safe travels!

December 03, 2022

My wife and I were looking for a used car and had stopped at many Dealerships to see what they had to offer. We test drove a half dozen cars and found a Civic that we were interested in and mad an offer to b More

by Sean
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Hardrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Fox
Dec 06, 2022 -

Wilde East Towne Honda responded

Hi Sean, Our team is thrilled to learn about your positive sales experience with our Wilde East Towne Honda team. We're pleased you and your wife were able to find a vehicle have fit your needs. Thank you for choosing to work with us. We hope to see you both again in the future!

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