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Wilde East Towne Honda

Madison, WI

4.8
5,889 Reviews
Wilde East Towne Honda in Madison, WI, also serving Janesville, WI and Portage, WI is proud to be an automotive leader in our area. Since opening our doors, Wilde East Towne Honda has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Honda or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Wilde East Towne Honda will get you into the car or truck you choose with professionalism and attention to your needs. Wilde East Towne Honda has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Wilde East Towne Honda offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (608) 268-6130 if you have any questions or comments.
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5555 High Crossing Blvd

Madison, WI

53718

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Showing 5,889 reviews

November 10, 2022

Sales and financing department people who helped me were very nice! Overall, a very good experience for buying my first vehicle. Staff is always polite and full of energy! More

by ksl51299
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenn Ogunsola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Fox
Nov 11, 2022 -

Wilde East Towne Honda responded

Hello, We appreciate you for taking the time to leave a review! Congratulations on the purchase of your new vehicle! We hope to see you around when the time comes for a maintenance check-up! Until then, drive safe.

November 10, 2022

Jeff was great to me, fast, respectful and helpful. He was not pushy like any other car sales person you’d see around. He gave me my time to experience my new car before I bought it. He didn’t pressure More

by hbella00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Fox
Nov 11, 2022 -

Wilde East Towne Honda responded

Hi Bella! Jeff is great! We are so pleased to hear that he is doing such a great job looking after our valued clients and ensuring that they are enduring a 5 out of 5 star experience! Thank you for providing us with the opportunity to earn your business. We hope to see you again soon!

November 10, 2022

Took exceeding long a wait for an oil change (two hours) and B1 inspection. Supposed to wash the car and thy did not. Not sure if tires were even rotated. More

by RICHARDMASON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darius Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2022 -

Wilde East Towne Honda responded

Hi Richard, We do apologize if your appointment took longer than expected. We always strive to get our customers in and out as quickly as possible, while also making sure that we are not rushing jobs as well, as that may lead to problems down the road. We can assure you that your car was washed, and the tires were rotated. Unfortunately, our car wash does leave water marks sometimes. If you would like to come in for another car wash, free of charge, we'd be happy to run it through there again. When you have availability, please contact me at the number below. I look forward to hearing from you Best, Tiffany Yapp Customer Service Manager 608-402-8251

November 10, 2022

Austin was amazing! I rarely write reviews but I felt I had too because he went above and beyond. Thank you Austin, you’re awesome! More

by ChukJr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Rankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2022 -

Wilde East Towne Honda responded

Hi Chuk! Austin is great! We appreciate you for letting us know what a great job he is doing! We here at Wilde East Town Honda take great pride and pleasure in going above and beyond for our amazing customers! Until next time, we wish you safe travels.

November 10, 2022

Wilde always does a great job with fast and reliable service. Their customer service is one of the reasons we buy Honda cars and trucks. More

by JohnThousand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darius Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2022 -

Wilde East Towne Honda responded

Hi John! Your kind words have made our day! Thank you for your continued loyalty, we hope we have the pleasure of continuously working with you!

November 09, 2022

Great service. Fast and polite. Top notch all the way! Glad I purchased from Wilde. More

by Etjsteinhaus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Rankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Wilde East Towne Honda responded

Hello, thank you for choosing to work with us at Wilde East Towne Honda! We are very happy to learn about the top notch service you have received from our team. Come back and see us again soon!

November 08, 2022

Tony has helped us with multiple leases over the years and has been great to work with. He is pleasant and very knowledgeable and is always available to help with any questions or concerns. We give Tony a More

by twincivics
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenn Ogunsola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony De Petro
Nov 08, 2022 -

Wilde East Towne Honda responded

Hello, We are very happy to learn about the pleasant and knowledgeable level of service our Sales Team has continued to provide you with. Thank you for being a valued customer of ours. We hope to see you again in the future at Wilde East Towne Honda!

November 08, 2022

Leticia Acosta was my sales representative and she was informative, friendly and not pushy. She wanted me to be satisfied with my selection. (I am still.) Karen clearly laid out the financial side of the More

by kotikieli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Hardrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leticia Acosta
Nov 08, 2022 -

Wilde East Towne Honda responded

Hello, Congratulations on your purchase! We are pleased to have had the opportunity to work with you. Thank you for letting us know about the friendly and informative service you experienced with our Sales and Finance Teams. We hope to see you again in the future at Wilde East Towne Honda!

November 07, 2022

Service was good and completed in good time. However, no one was able to give me an answer about why I don't seem to be receiving my Wilde Rewards anymore. If that is being discontinued then i More

by DRACMEYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Rankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Wilde East Towne Honda responded

Hello, Thank you for your feedback! We are pleased to learn the Service was completed in a reasonable amount of time. At your earliest convenience, please reach out to us regarding your Wilde East Towne Honda reward points. We look forward to hearing from you soon!

November 05, 2022

The service receptionist was friendly and organized. The wait was a bit longer than estimated, but I came on a busy day. And they did multi-point inspections in addition to oil/filter changes and rotati More

by Richard
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darius Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technician Caleb Coller 5 Stars
Nov 08, 2022 -

Wilde East Towne Honda responded

Hi Richard, thank you for choosing to work with us at Wilde East Towne Honda! Our team is pleased to learn about your good first-time experience with our Service Team. We look forward to seeing you at your next appointment!

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