Wilde East Towne Honda

Great Experience It’s a great car dealership, with some great employees. Laura my salesperson was amazing he did a great job at helping me with my purchase. I found a It’s a great car dealership, with some great employees. Laura my salesperson was amazing he did a great job at helping me with my purchase. I found a stain in the back seat of the car, and that there was a headlamp out on the vehicle. She took it down to service while I was waiting to go back to finance, and Mike had it back out front very quickly. Headlamp was replaced and the stain was about 50% better. When I went back to finance Samir had me in and out very quickly. Great experience. More

Easy and Fast I walked into the dealership knowing i wanted a new Civic, but not knowing which model i wanted. Ivan greeted me, sat down with me and went over the o I walked into the dealership knowing i wanted a new Civic, but not knowing which model i wanted. Ivan greeted me, sat down with me and went over the options. He was very straightforward and professional at all times and made doing business painless and easy. Signing paperwork can be incredibly boring but Chris kept it fun (or as fun as signing a bunch of ppers can be). He was very friendly and professional as well. Overall it was a great visit that had me leaving in the new Honda Civic ex-t that i wanted and now love. More

Changed out my battery on the fly just before they closedd! This review is long overdue, but not forgotten! I'm sure you will agree. I received fantastic customer service last summer as I was traveling th This review is long overdue, but not forgotten! I'm sure you will agree. I received fantastic customer service last summer as I was traveling through Madison in my 2011 CRZ. CHERYL ROMO and her service tech were amazing! I was traveling southbound from Waupaca, WI with a dead battery, I received a jump start and new I needed a new one quickly. I called Wilde East Towne Honda, and to my delight, Cheryl Romo turned out to be the most outstanding service advisor I have every had the pleasure of dealing with. You had my battery, but it was approaching closing time and I was still far north. CHERYL assured me she would stick around and even had a service tech volunteer to stay late too. CHERYL set it up perfectly; I would pull into the service reception area, and they would exchange the battery right there on the spot. CHERYL took all my information over the phone while I was in route, I pulled in AND SURE ENOUGH: she had the invoice ready, I paid, and by the time I walked back to my car it was set with the new battery and the job completed in minutes. By Far and Away: THAT'S the best customer service I have ever received. Way to go, Cheryl! Way to go, Wilde East Towne Honda! More

Excellent Mikayla was very friendly and informative. She was able to answer all of our questions. Working with her and Chris made the car buying process easy. Mikayla was very friendly and informative. She was able to answer all of our questions. Working with her and Chris made the car buying process easy. Both went above and beyond to help us get the vehicle we wanted! More

Excellent customer service! My experience at Wilde East Towne Honda far exceeded my expectations. Laura, my car salesman, was straightforward, accommodating, and intent on workin My experience at Wilde East Towne Honda far exceeded my expectations. Laura, my car salesman, was straightforward, accommodating, and intent on working with me to find me a vehicle that met my needs. I was very pleased with their services - from test driving multiple vehicles to the purchase of mine. Every detail was considered and accounted for. More

Great experience at Wilde Honda I went in for a front brake job for my 2012 Honda Fit. My Fit had 110,000 miles and was still on the original brakes! The service advisor that I wo I went in for a front brake job for my 2012 Honda Fit. My Fit had 110,000 miles and was still on the original brakes! The service advisor that I worked with (Luis Roman). also recommended a couple of needed preventative services, and was able to apply some coupons to save me some money. The shuttle service was great. I highly recommend Wilde East Towne Honda's service department More

Thanks Leticia Leticia Acosta was very friendly and helpful. She showed me several cars and helped me look for insurance when my agent's price was too high. Luckily, Leticia Acosta was very friendly and helpful. She showed me several cars and helped me look for insurance when my agent's price was too high. Luckily, I didn't have to leave my insurance agent, they beat the competition. Thank you Leticia! More

Needed Answers I took my Honda Odyssey to another local dealer and had a horrendous experience. Paid to have work completed and issue with the TPMS wasn't resolved. I took my Honda Odyssey to another local dealer and had a horrendous experience. Paid to have work completed and issue with the TPMS wasn't resolved. They wanted to charge me again to diagnose the issue that they were paid to resolve. Left me no other choice than to try another dealership. Enter Cheryl and Wilde East Towne Honda. Cheryl listened in shock to my story and tried to understand how that could have happened. She stated up front that she'd still have to charge a diagnostic fee but promised to provide answers to what was happening and why and how it would be resolved. She was extremely polite, professional, and just a pleasure to work with. She and her staff were able to diagnose the issue and provide me with the answers I needed to get the issue resolved. Even identified something that was previously missed and provided even better answers for that issue. All in all, I would highly recommend Cheryl and Wilde East Towne Honda. I will return for service and specifically request Cheryl when I do. Thank you Cheryl and WETH!! More

Justen Lambert I give this dealership a five star because they were very helpful, they keep on looking for options to see what they can do for you. I had the pleasur I give this dealership a five star because they were very helpful, they keep on looking for options to see what they can do for you. I had the pleasure of working with Justen Lambert. He was very nice, took excellent care of me, and if I had and questions I made sure to ask and if he did not know the answer he would find out and tell me. Kept me updated with the process on what's going on and what they are doing. I would recommend any one who is looking to purchase a vehicle to talk to Justin. I can't thank him enough! I love my new 2017 civic si! I know I'm for getting everyone else who had help me so please forgive me. More

Best car sales person we have ever dealt with Josh was extremely knowledgeable, amiable, and explained everything about our purchase professionally. He exuded friendliness and integrity, very open Josh was extremely knowledgeable, amiable, and explained everything about our purchase professionally. He exuded friendliness and integrity, very open and honest. We have no hesitation in recommending Josh to friends and family. More