Wilde East Towne Honda

Easy and fair! Great experience! Called ahead, Mikel Lawson had the truck running and ready for a test drive. Entire experience took way less time than you would th Great experience! Called ahead, Mikel Lawson had the truck running and ready for a test drive. Entire experience took way less time than you would think. Mikel was great to work with and great to talk with. Much better experience than I was expecting! Thank you! More

It was easier to find my new Honda Fit than I expected! From the moment I walked in the door at Wilde East Towne Honda, until I picked up my old car from the lot the next day, helpful people facilitated eve From the moment I walked in the door at Wilde East Towne Honda, until I picked up my old car from the lot the next day, helpful people facilitated every step of the way. I visited the day after a major ice storm and my salesperson, Leticia, worked hard and fast to chip the ice cover off the cars I requested to test drive. I wanted to get my scraper and help her but she insisted I sit in the warm cars while she worked and worked. The team work appeared stream-lined. I was handed off to the credit guy, and people worked to de-ice the car I wanted to drive home. It was a cold windy day and Laticia took her drill and changed over my plates just like that. I had visited a neighboring lot earlier and compared to that business, Wilde was much better organized so I felt I was being taken care of and my time was valued. More

Best buying experience yet This was my first time buying a car on my own. In the past the process had left me feeling uncertain, but not this time. I felt assured that I had got This was my first time buying a car on my own. In the past the process had left me feeling uncertain, but not this time. I felt assured that I had gotten a vehicle that was right for me at a fair price. From the beginning to the end Scott made this a great buying experience. More

Great help above and beyond Needed a new car on short notice and found what we were looking for in a recent trade-in. Car seems in great shape ,and Bryar and the folks there help Needed a new car on short notice and found what we were looking for in a recent trade-in. Car seems in great shape ,and Bryar and the folks there helped move things along quickly. He even went out and got an extra part to help me salvage the roof racks from our old car. Great help, good service. Would recommend Wilde to friends. Thanks for all your help! More

Great experience Chuck Larson from sales was great to work with. He made buying a car a pleasure instead of a chore. Everyone at this dealership is very nice and not p Chuck Larson from sales was great to work with. He made buying a car a pleasure instead of a chore. Everyone at this dealership is very nice and not pushy at all! More

Great Experience! Great service from start to finish and even after we had the CR-V at home. Samir was extremely knowledgable and presented us with a lot of different o Great service from start to finish and even after we had the CR-V at home. Samir was extremely knowledgable and presented us with a lot of different options. We would definitely recommend Samir to any friend buying a car. And we did have a friend recently buy a CR-V from Samir. Chris in the Finance Department was also friendly and knowledgeable. He went the extra mile for us. More

Chuck Larsen sales We liked Chuck, but we did not care for him being gone from us for long periods of time without knowing what was going on. I also wished that he had b We liked Chuck, but we did not care for him being gone from us for long periods of time without knowing what was going on. I also wished that he had been more knowledgeable about the car we wanted to buy. More

Terrible Worst experience ever! Sold me a car whose transmission went out 23 days after purchase then said I was responsible for 50% cost to fix. Forced to tra Worst experience ever! Sold me a car whose transmission went out 23 days after purchase then said I was responsible for 50% cost to fix. Forced to trade for different car I hate because i couldn't afford repair and now having issues with this one 2 weeks after purchase! Shawn Stittleburg is a terrible and mean human being-Don't go here!! More

Great place to buy a car I moved to Madison in the middle of January and the very next day the front wheel of my car broke off. Yikes. I ended up taking a taxi to a dealership I moved to Madison in the middle of January and the very next day the front wheel of my car broke off. Yikes. I ended up taking a taxi to a dealership (always a bad sign in regards to negotiation) down the road and had a pretty bad experience with a rather pushy and inexperienced dealer. When I left that dealership I went to Wild East Towne and met with Leticia. She was the opposite of the other dealership and great in every way: she was knowledgeable about every car on the lot and spent more than an hour helping me determine what car would best suit my needs. She also went out and scraped the ice off the windows and warmed up 5 or 6 different cars for me to test drive. She was never pushy and gave me plenty of space to surf the net, price compare, call friends and ask further questions. I was on the fence between several cars and she patiently went through all of my finance options for each car and did not try to push me one way or the other. I ended up settling on a used Suburu that had just come on the lot and would need a repair before it could be sold, and Leticia asked manager Brent if I could borrow the lot van for a few days until the new car was ready and he very kindly agreed. The long and short of it is that she went above and beyond to make sure I was taken care of and that I would be happy with my purchase. Once I had chosen a car and decided to buy it, Leticia had me fill out my paperwork with a manager on duty who would then try to sell me on their insurance policies. Because I was buying a used car with only a 30-day limited warranty, Wild East Towne management tried to sell me several different "added" insurance policies--on the paint, the drive train, and everything else. I understand that they have to offer them--and that they likely make a lot of their money on the back end of these insurance policies--but this was by far the least enjoyable part of the process. I declined all of the added insurance options, much to the dismay of the manager at that time, and had to sign dozens of "refusal of insurance" forms that feel designed to intimidate the buyer to buy insurance they might not need (as I will already keep full coverage on the car). I took the car back on the last day of my 30 day limited warranty to double-check it one last time for what I thought was an odd noise, and they checked it over one last time for free--all the while being very quick and friendly. One couldn't ask for more from their service department which is also quite comfortable and well-stoked with delicious beverages. I will certainly take my car back to their shop should I need any other services on it in the future. Many thanks again, Leticia! I'm happy to be back on the road having had such a positive experience at a car dealership. More

Good deal on a dodge my wife and i came up from illinios and had a good experience with Candy. She was helpful and knowledgeable. We came up for a certain vehicle, they ha my wife and i came up from illinios and had a good experience with Candy. She was helpful and knowledgeable. We came up for a certain vehicle, they had the best pricing compared to where we live. Everyone we came in contact with was very helpful and nice. Nice experience over all . More