Brent Totten
Brent Totten at Wilde East Towne Honda
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Brent Totten

Used Car Sales Manager

Wilde East Towne Honda

5555 High Crossing Blvd
Madison, WI 53718

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4.2
31 Reviews

Industry Experience

22 yrs, 5 mos

4.2

31 Reviews

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31 Reviews of Brent Totten

April 24, 2024

Dealership Rating
Employee Rating

I didn’t have the best experience after purchasing my 2018. Needed wipers, chipped windshield. From the moment I spoke to Chad I felt better. He had listened to all my concerns and actually addressed the More

by bekkums614
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenn Ogunsola, Chad Schaal

April 20, 2024

Dealership Rating
Employee Rating

I liked how nice everyone was and didn’t feel pressured into buying something. There were very knowledgeable about the vehicles also More

by nroberts454
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 22, 2024

Wilde East Towne Honda responded

We're glad to hear you had a positive experience at Wilde East Towne Honda! Our team always aims to provide pressure-free and knowledgeable service. Thanks for your review!

February 27, 2024

Dealership Rating
Employee Rating

Very friendly and helpful through out my time purchasing the vehicle. Made me feel very comfortable purchasing my new vehicle. Everything was super easy to deal with. More

by Chai
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 04, 2024

Wilde East Towne Honda responded

Chai, we're delighted to know you had a comfortable and easy car buying experience at Wilde East Towne Honda. Thanks for the positive feedback!

January 21, 2024

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Employee Rating

Don’t buy a used car from Wilde Honda without an independent inspection. Over $20,000 of repairs needed in the first 6 months of ownership for a vehicle that isn’t drivable. Either Wilde Honda did More

by mdebot911
Recommend Dealer
No
Jan 23, 2024

Wilde East Towne Honda responded

Thank you for sharing your feedback. Our team has tried to contact you multiple times in hopes of finding a resolution. It's unfortunate to see you continue to feel this way despite our best efforts to assist you. If you wish to discuss this further, please reach out to our management team; otherwise, we wish you well moving forward.

Jan 23, 2024

mdebot911 responded

You guys are impossible to get ahold of. I made 19 phone calls to Wilde Honda in October and November without a single call back. Eventually on November 17th at 12:02, Jeff Fox called me back with a "final offer" of $2500 toward another purchase at Wilde Honda. Still would be happy to discuss the matter. Your records should show my phone number of 715-252-7383 and you have my email address as well. I look forward to hearing from you.

January 08, 2024

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Employee Rating

Have always brought our vehicles for service here over the years and we were highly impressed. Bought our first vehicle at this Honda location and again impressed. Sam was fabulous. More

by reneelodi
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kenn Ogunsola , Sam Carpenter

Jan 09, 2024

Wilde East Towne Honda responded

Renee, we're so glad to know you've had consistently great experiences with us at Wilde East Towne Honda. It's fantastic that Sam was able to assist in making your first vehicle purchase here a success! We look forward to next time!

June 02, 2023

Dealership Rating
Employee Rating

Its been about a month now with my Audi that Leticia and helped me get at Wild East Town Honda. I absolutely love my new vehicle. They were patient with me on some paperwork issues I had and offered to hold More

by michaeljensen500
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Leticia Acosta, Kenn Ogunsola

Jun 02, 2023

Wilde East Towne Honda responded

Hi Michael, We're pleased to see you're enjoying your Audi purchase. Congrats! Thank you for sharing the phemonmenal level of customer service you experienced with our entire Wilde East Towne Honda team. Please let us know how we can assist you in the near future with your automotive needs.

April 09, 2023

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Employee Rating

I came in to the dealership with certain expectations of trade in value and type of vehicle. Tony got me what I was looking for. Even scouring the building to find me the right model crv. More

by Ben
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tony De Petro

Apr 18, 2023

Wilde East Towne Honda responded

Hi Ben, Congratulations on your new Honda CR-V! We want our customers to be satisfied with their purchase for life! Thank you for choosing to work with us at Wilde East Towne Honda!

February 16, 2018

Dealership Rating
Employee Rating

Impressive Dealership I had a great experience at Wilde buying my truck. Jessie was a helpful salesperson . Explained everything very well . Everyone was friendly and very More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brent Alexander , Jesse Worley

Feb 16, 2018

Wilde East Towne Honda responded

Thank you for sharing your feedback, Joe! We are delighted to hear Jessie and our team could make such a great impression. It was a pleasure working with you, and we hope to be of service again in the future!

January 20, 2018

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Employee Rating

Listened to and met my needs I'm not a frequent or comfortable car buyer, but Jesse , Brent, Samir and their colleagues really put me at ease. They listened to my priorities and More

by Cam05
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Samir Karimi, Jesse Worley

Jan 22, 2018

Wilde East Towne Honda responded

Thank you for sharing your feedback, Cam05! We are delighted to hear Jesse, Brent, Samir, and our team could help make your car buying experience so easy and memorable. It was a pleasure working with you, and thank you for choosing Wilde East Towne Honda!

November 21, 2017

Dealership Rating

Shop here first! You'll be impressed! Mikayla was great to work with. Didn't rush you and assures you are "comfortable' with the entire process. Follows through with courtesy calls and ema More

by johnnyo
Recommend Dealer
Yes

Other Employees Tagged: Mikayla Edwards

Nov 22, 2017

Wilde East Towne Honda responded

Thank you for sharing your feedback, johnnyo! We are happy to hear Mikayla could help make your experience so memorable, and that you enjoyed the coffee. It was a pleasure working with you, we look forward to your next visit!

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