Wilde East Towne Honda

Satisfied customer I needed a car and told the salesman my price range and what I needed in a car. My salesman was Conor Kuhnau and he met my needs in a very I needed a car and told the salesman my price range and what I needed in a car. My salesman was Conor Kuhnau and he met my needs in a very timely manner. He also was very friendly in the process and followed up to make sure that I wass satisfied well after the sale. . More

Excellent Service Dan Cuellar did an excellent job ensuring my vehicle maintenance was done very well. Follow up was excellent and I appreciated his knowledge. I happil Dan Cuellar did an excellent job ensuring my vehicle maintenance was done very well. Follow up was excellent and I appreciated his knowledge. I happily recommend Wilde East Towne Honda. Great place! More

Fun, Easy, And Satisfying. My whole experience with Shae at Wild East Town Honda was awesome. My friends even said they would consider buying from him as well! Even while there My whole experience with Shae at Wild East Town Honda was awesome. My friends even said they would consider buying from him as well! Even while there were some rough patches and delays with receiving my new vehicle, Shae kept me well informed and made the whole experience exciting. He definitely beat out the competition of multiple other dealerships with his quality of service, honesty, and up front attitude. I knew exactly what I was walking into when I finally signed those papers and I knew all my future options as well. More

I'm grateful! Buying a new vehicle can be a terrifying experience, but Erica made it painless and fun! She was very informative and helpful, but not pushy in any wa Buying a new vehicle can be a terrifying experience, but Erica made it painless and fun! She was very informative and helpful, but not pushy in any way. Thank you so much, Erica!! More

Great service advisor! Just want to say Dan Cuellar was very professional and attentive to my need for service and was great with follow-through. Highly recommend! Colleen Just want to say Dan Cuellar was very professional and attentive to my need for service and was great with follow-through. Highly recommend! Colleen More

Honda Odyssey A very nice clean dealership. They take care of the customers well. My salesperson knew a lot about my vehicle that I was purchasing and was able to a A very nice clean dealership. They take care of the customers well. My salesperson knew a lot about my vehicle that I was purchasing and was able to answer my questions about it. More

Great Job I receive fast and good services at Wilde East Town Honda. The service representatives are fast and understanding. They explain the procedures prett I receive fast and good services at Wilde East Town Honda. The service representatives are fast and understanding. They explain the procedures pretty well. Whenever I need work done to my car, I always go to Wilde East Town. More

EXCELLENT SERVICE! Our Galant needed tires in advance of approaching weather. With very short notice Wilde ETH gave us same day service at an excellent price. Tony was Our Galant needed tires in advance of approaching weather. With very short notice Wilde ETH gave us same day service at an excellent price. Tony was fantastic to work with. We had been putting off rear brake services due to high price quotes from other service providers. Tony and East Town Honda quoted us a much lower price and the car is running like new. THANKS WETH! More

Your Expectations Are Met in Conor Conor's professionalism, attentiveness, consideration and relational skills are only exceeded by his caring about the people he works with. What a gem Conor's professionalism, attentiveness, consideration and relational skills are only exceeded by his caring about the people he works with. What a gem! He connects with his customers and will seek to identify & meet your needs without pressure. He's excellent at asking questions, being open to what you want in all aspects of the purchasing experience, and his ultimate goal is total customer satisfaction. Well-done! More

Lack Attention to Detail; No Communication! I need a part replaced on my 2010 CR-V. It took over 45 min and three people helping, for my part to be identified. I made an appointment. 1. The pa I need a part replaced on my 2010 CR-V. It took over 45 min and three people helping, for my part to be identified. I made an appointment. 1. The part was not ordered. 2. No one called me to tell me. 3. When I called to check (I had a 7:00 am appointment and did not want to show up if not ready) I was told the part was not there. So, now I had no valid appointment. 4. Part could not be there for 2 more days. 5. I asked to speak to the supervisor. He was 'unavailable', but would call me back?! Right!** I cannot express strongly enough how these details make a difference to the quality of the service industry. When I think about it how I was treated, I get nauseous. I have a limited window in Madison, and hoped to find more careful, personal service that would have my car repaired in a couple of days. ( this is an easy fix the labor time for which is only 30 min) My current option makes my minimum experience 5 days! By then I will be in another city. My advice: check, and double check. Do not assume you are in the hands of true professionals. Honda needs to tighten up its practice and train its staff to attend to detail. ** Supervisor, Jim did call. He apologized. He helped me set up a new appointment. I still think the customer should beware and check details, personally Unbelievably, a representative from Honda responded to ay that I should have pre-paid for my part. I was NEVER offered the opportunity at this location or any other I visited to try to get this repair done. Are we blaming the customer now? More