
Wilde East Towne Honda
Madison, WI
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Great Customer Service I worked with Val Rich and Audrey Aaroen. Both were exceptional at customer service and helping to do what is right by the customer. They provided hon I worked with Val Rich and Audrey Aaroen. Both were exceptional at customer service and helping to do what is right by the customer. They provided honest guidance with current and future maintenance for my Honda. This type of honesty will definitely bring me back to a trustworthy service department and eventually my next new vehicle. Thanks for all the help! More
quick fix This morning my salesperson set up an appointment to have a slow-leaking tire checked, A one-inch nail was the culprit! Tony Hernandez had me in and This morning my salesperson set up an appointment to have a slow-leaking tire checked, A one-inch nail was the culprit! Tony Hernandez had me in and out in the promised period of time....less than one hour. Was greeted warmly and with courtesy by all. Tony gave me the nail. More

I should have come in sooner! So easy! I've been driving the same Honda Civic for 13 years. I loved my Civic and dreaded the idea of car shopping. So I was pleasantly surprised to have had I've been driving the same Honda Civic for 13 years. I loved my Civic and dreaded the idea of car shopping. So I was pleasantly surprised to have had such a great experience. From the receptionist to the service manager, my time at Wilde was wonderful. They are all so friendly and helpful. No pressure ever. I worked with Shae Stovell to decide which vehicle would best suit my needs. He was very well informed and if he didn't have the answer he was quick to find out for me. Shae was very open and shared online data to help me compare Honda vehicles with competitors. We compared everything from mpg, MSRP, to ground clearance, and cubic space, Another reason I postponed shopping for all these years --- I wasn't looking forward to the worry one has once the pristine car is driven off the lot. Well, it turns out there is a fix for that! Steve Skow introduced me to the three year Ding program. No worries! I've already worked with Valerie Rich in service as my car is receiving a few accessories. She was kind enough to call me before my appointment to inform me all my parts are in and they're ready for me. She also asked if I needed a loaner vehicle or a shuttle ride. I've been a Honda lover for a long time; now I'm a Wilde East Towne Honda lover!!! More

Shae Stovell Black Honda Accord 2015 Our experience at Wilde Honda was wonderful and mostly because of the great customer service we received from Shae. He was patient, informative, and a Our experience at Wilde Honda was wonderful and mostly because of the great customer service we received from Shae. He was patient, informative, and anticipated all of our questions. Additionally, the process of purchasing the vehicle was streamlined to perfection and unlike other dealerships we visited, the staff was highly informed and wasted little time. Thank you Shae and Wilde! More
Love WILDE EAST TOWNE HONDA! I had my vehicle in there for service last week. Alhough it took a bit longer than the promised; just over an hour, Tony Hernandez came out to the wai I had my vehicle in there for service last week. Alhough it took a bit longer than the promised; just over an hour, Tony Hernandez came out to the waiting room and updated me on the progress and asked if I needed anything to drink. The place is always clean and the employees are really friendly. While waiting, I helped myself some fresh hot popcorn and some cold bottled water while surfing the internet. Highly impressed by their honesty and customer service in the past, I recommended WETH (Wilde East Towne Honda) to two of my coworkers. One coworker recently bought a 2015 honda CR-V and the other one will be checking you guys out very soon. I'll keep recommending for sure! Keep up the great work, friendly atmosphere and excellent customer service! Ps. I happened to mention that my cigarette lighter wasn't working which I need to charge my phone while on the road. When my service was completed, Tony had mentioned that they fixed that as well, no charge. It was a fuse. This is what I'm talking about! Great service and going the extra mile. More
100% Satisfied We were 100% satisfied with our trading/buying experience at Wilde East Towne Honda. Shawn, Conor and Pete were cordial, answered all of our questions We were 100% satisfied with our trading/buying experience at Wilde East Towne Honda. Shawn, Conor and Pete were cordial, answered all of our questions, and treated us as if we were guests in their home. They were professional and easy to deal with. We would buy another car from Conor in a heart beat. More

Overall I would recommend. I bought a certified pre-owned 2013 Honda Civic Ex. Overall I was pleased with my interactions with my salesperson, Shae. He was pleasant and helpfu I bought a certified pre-owned 2013 Honda Civic Ex. Overall I was pleased with my interactions with my salesperson, Shae. He was pleasant and helpful. I was disappointed somewhat with the cleanliness of the car upon delivery. There were spot stains on the interior of the passenger side door. I was able to remove them with soap and water. Also the dealer forgot to put in my car's floor mats so I had to return to the dealer to get them on another day. Next, I would encourage Wilde East Towne Honda to ease up on trying to sell extended warranty and maintenance packages. When I dropped off the check to pay for my car I was hoping to sign a few papers and go, instead I got that and a sales pitch. Maybe all the dealers do this but I would ease up and make it very clear that one doesn't need to sit through the sales pitch. I like the Wilde East Towne Honda building. It nice and clean and modern. It has free wi-fi. The selection of Honda certified pre-owned Civics was, for me, better than that at Zimbrick Honda. Despite the few mistakes that occurred, I plan on servicing my Honda Civic at Wilde East Towne Honda. I am fairly neutral on recommending this dealer, but since I am forced to make a choice between "yes" and "no", I choose "yes". More
Just bought a new Honda CRV EX-L AWD Very pleased with my new car buying experience (and I usually hate buying a car). Janet Bergner was great to work with. No high pressure. Eager to ans Very pleased with my new car buying experience (and I usually hate buying a car). Janet Bergner was great to work with. No high pressure. Eager to answer questions. Well informed. Wilde East Towne Honda matched the best price I could find anywhere. My husband and I both appreciate the time Janet took, knowing we weren't sure yet what we were looking for. Brent Alexander was nice to work with in the Finance area. We had a bad experience years ago when buying a car and were very happy that it was not like this with Brent. He was helpful, good sense of humor and again, no high pressure. He informed us of some options we had never considered and ended up going with. Thanks! So glad to have a Honda dealer on this end of Madison!! Have used their service department for our 2006 Honda Odyssey and was very pleased!! Worked with Tony Hernandez. Easy to get an appointment right away, Had a car bring me to work and pick me up again at the end of the day. Very helpful. Of course, I won't be seeing the service department much because I just bought another Honda! More
It was really good. Honda employees are very helpful, attentive. They offered various options for my budget. Conor Kuhnau offered good deal. He provided various compariso Honda employees are very helpful, attentive. They offered various options for my budget. Conor Kuhnau offered good deal. He provided various comparisons & helped to select good option. More
Great deal on a great car Just purchased a 2015 Honda CRV EX-L AWD. Dealt with Jeremy Martin. Did most of my communications via e-mail. Jeremy was very responsive to my mess Just purchased a 2015 Honda CRV EX-L AWD. Dealt with Jeremy Martin. Did most of my communications via e-mail. Jeremy was very responsive to my messages. Jeremy met my bottom line. He was very easy to work with, and very accommodating. When picking up the car, they got me out of there in a reasonable amount of time. In the exact words of a sales rep from a competing dealer, I got a "GREAT DEAL". I would highly recommend Wilde East Towne Honda, and especially Jeremy Martin. it's the first place I'll go the next time I'm in the market for a vehicle. Note this is the 2nd CRV I bought from Wilde East Towne Honda. More