Wilde East Towne Honda

Service Dept is awesome!!!! I am always excited to come into the Service Dept. - the entire team is sooooo friendly and helpful. Especially Nick - I have talked with him about a I am always excited to come into the Service Dept. - the entire team is sooooo friendly and helpful. Especially Nick - I have talked with him about a few different subjects and he's ALWAYS willing to give me his time and his opinion. I never feel brushed off. And they all have a great sense of humor and seem to truly love their jobs! I cannot say enough about the service dept - I am definitely hooked on this dealership for this reason! More

Service Dept!!!! I already wrote an excellent review on my buying experience and the great sales staff. Just a quick note on myself, I'm not one to go out of my way t I already wrote an excellent review on my buying experience and the great sales staff. Just a quick note on myself, I'm not one to go out of my way to do reviews. I am very "OCD" about my vehicles so when I noticed a very slight pull on my 2015 Pilot I made an appointment at Wilde East Towne Honda's service department. (also in for the first oil change) I also had the steering wheel centered..again I am over the top OCD!! 1 hour later problem solved, took it out on the highway and everythings perfect!! So excellent job Nick and Derek in service!!! Your'e stuck with me now for the life of my Pilot :) More

Brakes Had issues with grinding sound in my Honda civic called Wilde east towne Honda they got me right in assessed the situation. Found out that it was not Had issues with grinding sound in my Honda civic called Wilde east towne Honda they got me right in assessed the situation. Found out that it was not only my brakes it was a bad wheel bearing fixed both issues and serviced my transmission in three hours. Fantastic job thanks guys! Tony has amazing follow up and awesome customer service!!! Thank you again! More

WOW!!! Sales person Leticia Acosta is awesome. Everytime I drive into the dealership, even if it is for the carwash I am treated great! From sales, to Se Sales person Leticia Acosta is awesome. Everytime I drive into the dealership, even if it is for the carwash I am treated great! From sales, to Service, to finance everyone is concerned about how I am being treated. Thank you! Thank you! Thank you! It is because of this is why I just bought my second Honda from them. More

The best customer service experience I had in years!!! First of all, I was just bringing my vehicle for maintenance, and they were so flexible in accommodating me. When I showed up, it was only minutes bef First of all, I was just bringing my vehicle for maintenance, and they were so flexible in accommodating me. When I showed up, it was only minutes before they explained everything about what they were about to do and how long it would take. They provided me a nice loaner vehicle even though the work was done the same day. When I picked my vehicle up the next day, I was briefed on everything that was done on the vehicle as well as the overall condition. Everyone was very professional and knowledgeable about their job. I felt extremely satisfied with the service and cannot think of anywhere else to bring my vehicle for service next time. From now on, I'm a Wilde East Towne Honda customer for life. More

Great Service I purchased my new minivan with Jerry. He would email me back and forth and answer all of my questions right away. When I came up to test drive the I purchased my new minivan with Jerry. He would email me back and forth and answer all of my questions right away. When I came up to test drive the vehicle I choose, he had it all warmed up for me. I really appreciated all of his work! More

Great service and rewarding experiences! When I came into Wilde Honda for an oil change and free car wash, my daughter wanted to see a Fit. Scott Jensen was terrific. She was up front with hi When I came into Wilde Honda for an oil change and free car wash, my daughter wanted to see a Fit. Scott Jensen was terrific. She was up front with him and told him she could not afford to buy a car for another year. No problem, Scott insisted she take a test ride in her dream car! Fast forward a few weeks and 2 of our cars died. Because we loved our Honda CRV, my husband decided he wanted a Honda Fit...under pressure from our daughter of course. We arrived at Wilde Honda at 10 am, looked up Scott and test road, financed, and took delivery of our car in 3 hours. We had been pre- approved by US Bank but the Honda fiancé was able to meet or exceed our bank. One thing that impressed me was that Scott understood my husbands lack of expertise with computers, so he brought a Fit that actually had a couple of buttons instead of all touch screen. Scott spend over 30 minutes showing my husband the car, programmed his favorite station, cleaned, polished, wiped and buffed the car to showroom sparkle. They also put new plates put on, put in all weather mats and waxed the wheels so they would repel snow. Scott's last words were, "you'll get a call from me tomorrow, say hi to Mikki (our daughter)!" What do I think of Wilde Honda? Family! That is about the only word it could use to describe our relationship. I know we will never shop anywhere else again. By-the-way, the service department is fabulous too! Sandi and Gary H. More

Oil Change, Tire Rotation, Car Wash and Check Noise Starter Cheryl was super friendly and considerate of my time. Standard oil change and tire rotation. A little miscommunication on the shuttle service, but it Cheryl was super friendly and considerate of my time. Standard oil change and tire rotation. A little miscommunication on the shuttle service, but it was rectified. Made note in my vehicle profile about the noise when starting. She said Honda is aware of this in other vehicles, but does not have a service plan yet to fix it. She said there is no safety concerns so I hope that is the case. Thanks for the great service Cheryl. More

Slow leak repair Came in without an appointment and was able to get right in. Passed time with computer furnished in waiting room. Reasonable price for repair. Was Came in without an appointment and was able to get right in. Passed time with computer furnished in waiting room. Reasonable price for repair. Was told the bead had needed to be resealed. After initial repair, tire continued to leak. Brought it back and repair was repeated successfully for no charge. More

Great Service Worked with Nick Moderson-Kox. Very Knowledgable in required vehicle services and options. Very friendly and professional. Nick provided accurate t Worked with Nick Moderson-Kox. Very Knowledgable in required vehicle services and options. Very friendly and professional. Nick provided accurate time estimates for the working being done and also followed up with the work to ensure everything was good. More