Wilde East Towne Honda

The best customer service experience I had in years!!! First of all, I was just bringing my vehicle for maintenance, and they were so flexible in accommodating me. When I showed up, it was only minutes bef First of all, I was just bringing my vehicle for maintenance, and they were so flexible in accommodating me. When I showed up, it was only minutes before they explained everything about what they were about to do and how long it would take. They provided me a nice loaner vehicle even though the work was done the same day. When I picked my vehicle up the next day, I was briefed on everything that was done on the vehicle as well as the overall condition. Everyone was very professional and knowledgeable about their job. I felt extremely satisfied with the service and cannot think of anywhere else to bring my vehicle for service next time. From now on, I'm a Wilde East Towne Honda customer for life. More

Great Service I purchased my new minivan with Jerry. He would email me back and forth and answer all of my questions right away. When I came up to test drive the I purchased my new minivan with Jerry. He would email me back and forth and answer all of my questions right away. When I came up to test drive the vehicle I choose, he had it all warmed up for me. I really appreciated all of his work! More

Great service and rewarding experiences! When I came into Wilde Honda for an oil change and free car wash, my daughter wanted to see a Fit. Scott Jensen was terrific. She was up front with hi When I came into Wilde Honda for an oil change and free car wash, my daughter wanted to see a Fit. Scott Jensen was terrific. She was up front with him and told him she could not afford to buy a car for another year. No problem, Scott insisted she take a test ride in her dream car! Fast forward a few weeks and 2 of our cars died. Because we loved our Honda CRV, my husband decided he wanted a Honda Fit...under pressure from our daughter of course. We arrived at Wilde Honda at 10 am, looked up Scott and test road, financed, and took delivery of our car in 3 hours. We had been pre- approved by US Bank but the Honda fiancé was able to meet or exceed our bank. One thing that impressed me was that Scott understood my husbands lack of expertise with computers, so he brought a Fit that actually had a couple of buttons instead of all touch screen. Scott spend over 30 minutes showing my husband the car, programmed his favorite station, cleaned, polished, wiped and buffed the car to showroom sparkle. They also put new plates put on, put in all weather mats and waxed the wheels so they would repel snow. Scott's last words were, "you'll get a call from me tomorrow, say hi to Mikki (our daughter)!" What do I think of Wilde Honda? Family! That is about the only word it could use to describe our relationship. I know we will never shop anywhere else again. By-the-way, the service department is fabulous too! Sandi and Gary H. More

Oil Change, Tire Rotation, Car Wash and Check Noise Starter Cheryl was super friendly and considerate of my time. Standard oil change and tire rotation. A little miscommunication on the shuttle service, but it Cheryl was super friendly and considerate of my time. Standard oil change and tire rotation. A little miscommunication on the shuttle service, but it was rectified. Made note in my vehicle profile about the noise when starting. She said Honda is aware of this in other vehicles, but does not have a service plan yet to fix it. She said there is no safety concerns so I hope that is the case. Thanks for the great service Cheryl. More

Great Service Worked with Nick Moderson-Kox. Very Knowledgable in required vehicle services and options. Very friendly and professional. Nick provided accurate t Worked with Nick Moderson-Kox. Very Knowledgable in required vehicle services and options. Very friendly and professional. Nick provided accurate time estimates for the working being done and also followed up with the work to ensure everything was good. More

The Fit is a Hit If you're looking for a small car at a great price with a lot of utility, the 2015 Fit is the way to go. I was also impressed by Veli's attentivene If you're looking for a small car at a great price with a lot of utility, the 2015 Fit is the way to go. I was also impressed by Veli's attentiveness and speed while dealing with multiple unexpected situations at once. The financing warfare was a bit brutal and I am not including it in my rating. Granted I could have come in more prepared, I did feel blindsided and the endeavor was grueling. As a 'store policy' they do not accept financing from outside sources unless you have a check in hand for the loan you were offered. No draft or dealer-instruction paperwork will suffice which translates to higher probability that you will finance through them. If you like your bank, come prepared! More

Slow leak repair Came in without an appointment and was able to get right in. Passed time with computer furnished in waiting room. Reasonable price for repair. Was Came in without an appointment and was able to get right in. Passed time with computer furnished in waiting room. Reasonable price for repair. Was told the bead had needed to be resealed. After initial repair, tire continued to leak. Brought it back and repair was repeated successfully for no charge. More

A positive experience, from start to finish. We have not shopped for a car in years so this was a very pleasant experience. Salesperson Conor was knowledgeable, friendly and listened to what we We have not shopped for a car in years so this was a very pleasant experience. Salesperson Conor was knowledgeable, friendly and listened to what we were looking for. He was not pushy in any way as this was the first vehicle of the day we looked at and then let him know we had other appointments at other dealerships. He was confident we'd be back by the end of the day and he was right. We found no better deal and no better dealership, and everyone went out of their way to make sure we found just what we were looking for. All in all, a very positive experience and we are very happy with our new/used Honda! More

Second New Pilot I have now purchased two Honda Pilots from Kyle Vyse. He is very professional, easy to work with and he knows his business. Excellent experience. I have now purchased two Honda Pilots from Kyle Vyse. He is very professional, easy to work with and he knows his business. Excellent experience. More

Great place to by a car I bought a used honda crv there recently and was very please with the service. Everyone there is very friendly, helpful, and not pushy like other deal I bought a used honda crv there recently and was very please with the service. Everyone there is very friendly, helpful, and not pushy like other dealerships. We had multiple people help us out with every question that we had while making my first vehicle purchase. More