
Wilde East Towne Honda
Madison, WI
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,888 reviews
Poor experience all around I had already chosen my car online and knew I needed a cosigner so it wasn't necessary for Leticia to "push the sale" like she did. I told her my dad I had already chosen my car online and knew I needed a cosigner so it wasn't necessary for Leticia to "push the sale" like she did. I told her my dad would be in to sign either that night or the next day yet she was still pushy and repeatedly kept asking me when he'd be there to sign I don't make my dad's schedule nor was I willing to keep calling him as she had asked. Later that day when I came in with my dad to sign, Shawn reintroduced himself and had no clue who I was even though I had met and spoke with him earlier that same day. Finally when it came time to do the paperwork with my dad, Peter B helped us and was absolutely wonderful! He was personable, patient and thorough with what he was doing. He didn't force unnecessary flattery like the two people I mentioned above and for the first time during the whole process I felt at peace with my decision. I had so many negative experiences at this dealership and Peter and my new vehicle were the only things that made it better. More
great time I had a great experience at wilde honda Shae was great. I through him a few curve xxxxx and he still got me into a car I wanted. Plus he picked me up I had a great experience at wilde honda Shae was great. I through him a few curve xxxxx and he still got me into a car I wanted. Plus he picked me up so I dont know what more you could ask for. Peter did a great job with the financial stuff, and so fast that my car wasn't done yet. Love the car thanks for making it happen. More
Great Salesman, Not so Great Sales Manager I wish that everyone buying a used car could buy it from Mike Dennis. He spent several hours helping me pick out the right car for me. He never grew i I wish that everyone buying a used car could buy it from Mike Dennis. He spent several hours helping me pick out the right car for me. He never grew impatient, was incredibly informative (his 14 years of experience at various car dealerships definitely help him here), and always treated me as an equal. He did not try to push anything on me or make me feel edgy during the experience. It is a wonder he does not run that place. On the other hand, the regional sales manager (or whatever his title is), Scott (I believe), was quite the opposite. I do not mind that he introduced himself to me during the buying process. What I have an issue with is that he immediately came off as pushy and like he was trying to undercut Mike's sale. At one point Mike went to retrieve a CarFax history report only to have Scott swoop in his spot and start asking me questions and telling me information that Mike and I had covered nearly an hour ago. I don't mind him introducing himself and asking how the sale is going, but he should have more faith in his sales people and not be so nosy. Overall, nicely built dealership with some good perks and very formidable salespersons. More
Put a lot on the line for me Picking up a new car can be a major headache and Shae Stovell consistently went out of his way to make the experience not only tolerable, but comforta Picking up a new car can be a major headache and Shae Stovell consistently went out of his way to make the experience not only tolerable, but comfortable. He has a kind demeanor and cares about his potential clients, as well as their needs in the short term and in the long term. In what turned out to be a manufacturing problem with Honda that would have delayed my new car delivery by two months, Shae and Wilde East Towne Honda made sure that I had everything I needed including the use of vehicles so that I could make it to and from work everyday. I love my new Honda Fit and the team at Wilde East Towne certainly made it both affordable and enjoyable. I really appreciate the work they put in to making me a customer and I look forward to working with them in the future. More
#1 Dealership I found all your staff very personable in their service and interactions with me. Craig was very responsive when I sent in my inquiry regarding the ve I found all your staff very personable in their service and interactions with me. Craig was very responsive when I sent in my inquiry regarding the vehicle I was interested in and was ready for me when I came for a test drive. I appreciated the response to making sure the car was cleaned and filled with gas before I left the lot. I look forward to visiting the dealership frequently to get my car washed and serviced. Definitely a great group of people! More
Great Experience! We recently purchased a new CRV from Mikel Lawson. Mikel was very knowledgeable about our vehicle and its many features. We appreciated not feeling We recently purchased a new CRV from Mikel Lawson. Mikel was very knowledgeable about our vehicle and its many features. We appreciated not feeling pressured and being given enough space to make our decision to purchase. Though closing time was fast approaching, Mikel was able to move the process along quickly, and we were able to bring our new car home that evening. Peter Bothe, Finance Manager, was also wonderful to work with. He explained finance and car care service plan options very well and answered our questions without rushing us. Thank you, Mikel and Peter! Marty & Connie E. More
Great Troubleshooting We had some problems being from out of state, and they figured out a way to make the deal work even with some of the problems we had. We had some problems being from out of state, and they figured out a way to make the deal work even with some of the problems we had. More
Best Dealership Wilde East Towne Honda made purchasing my vehicle a great experience. They really helped me make a decision that was difficult because I was not comp Wilde East Towne Honda made purchasing my vehicle a great experience. They really helped me make a decision that was difficult because I was not completely sure which vehicle I wanted. They were helpful, knowledgeable and very friendly. The facility is very welcoming and makes you feel very much at home whether you are there to purchase or have service. The extra bonus of free car washes for life is great! More
Thanks for all your help Tony! I barely had my car home for 12 hours before the check engine light came on and I had to take it back to Wilde. Tony understood that I was stressed a I barely had my car home for 12 hours before the check engine light came on and I had to take it back to Wilde. Tony understood that I was stressed and he was super nice about making sure that the problem was going to be fixed with minimal charge to me. Thanks for working with me and getting my car up and running again in quickly and efficently! More
Review of Wilde East Towne Honda Leticia and Shawn both worked with me to purchase a certified pre-owned 2013 Civic Si. I told them my maximum monthly payment that I could afford and Leticia and Shawn both worked with me to purchase a certified pre-owned 2013 Civic Si. I told them my maximum monthly payment that I could afford and they worked to get the deal to go through. The woman who helped us with financing was also very helpful. I appreciated that the dealership allowed us to use our credit card for our down-payment in order for us to get points. I would recommend Wilde East Towne Honda and Leticia and Shawn to anyone who is in the market for a new or certified pre-owned Honda. They were fantastic. More