Wilde East Towne Honda

Awesome service So glad to have such service on the east side. Helpful, fast, thorough, and a nice waiting area is a bonus. Mike is the best! So glad to have such service on the east side. Helpful, fast, thorough, and a nice waiting area is a bonus. Mike is the best! More

Service Review I came in last night to have my brakes inspected and worked with Cheryl Batease. All I can say is she is WONDERFUL!!! I also went for a test ride I came in last night to have my brakes inspected and worked with Cheryl Batease. All I can say is she is WONDERFUL!!! I also went for a test ride in my vehicle with Brady Johnson. He made me feel very at ease and listened to my concerns very well. Because of these two dedicated employees I will come back & have already recommened your serivce center to others. More

accord Travel 65 miles to look at a car I found on the internet. Sales man Craig was very helpful. I decided to purchase the car and made an offer which was Travel 65 miles to look at a car I found on the internet. Sales man Craig was very helpful. I decided to purchase the car and made an offer which was passed on to Shawn. After 45 minutes or so of arm wrestling we came to an agreed price. I told Shawn I had my own financing and he asked if he could see what rate they could find, I said OK. The next day I received a voice male from Pete with a rate close to mine. I returned his call 20 minutes later and got voice mail, left a message. Had not heard from Pete by the next afternoon and left 2nd message, to date I still have not heard back from him. The next day I called the finance department and explained my saga with Pete and was told no problem the loan was all set ( I had not given them the go ahead yet or terms). I told who ever I talked to the terms and down payment I wanted and the said OK no problem it will be all set when you come in on Saturday. I arrived on Saturday and was introduced to Karen. Not to her fault but the paper work was wrong on the length of the loan and I could not make a down payment, I had to take the loan the way it was written of come back Monday, I took the loan the way it was written. When I was first looking at the car Pete told me the car had new tires ( it had 2 new front tires, no front end alignment which it needs) also told me it had new brakes ( found out later it had new front pads and 1 not two new rotors, rotors are normally replaced in pairs per axle for even wear and braking power. After purchasing the car I left the lot heading home. About 20 miles into my trip home I was pulled over by the State Patrol I was told I did not use my turn signal. Turned out to be a bulb out. I stopped at the next auto parts store and purchased a bulb to replace it. Come to find out the bulb was burnt out but also a wire was broken off where some on had spliced into it ( nice inspection). I asked Pete to mail me a copy of the list of things they did to the car at their dealership before it went on sale. He did so and that's how I found out about the tires and brakes but also note they added 3 bottle of transmission fluid. Wondering what did I really buy, thought I was safer buying from a Dealer instead of a car lot!! Will never see me again. 4/25/2014 UPDATE Dealer ship contacted me after I posted this review and asked me to review the work order on this car. I had miss read it and they did do a proper brake service with new pads all around and new rotors on rear axle. The excessive transmission fluid was due to a transmission flush. I apologize for not reading the work order properly. They have offered to do whatever it takes to make me happy and look into the other problems 4/28/2014 UPDATE Dealer has been in contact with me to solve my issues with the car. They have bent over backwards to resolve my issues and clarify what I THOUGHT were issues. They have even offered to buy back the car, It doesn't get any better than that!! I am happily keeping the car as all mechanical problems have been resolved but I still remain up happy with the communication from sales on the previous work done on care and the communication with the finance Dept. Yes I would buy from this dealership again, they have gone out of their way to make me happy More

Great friendly service Took my CRV in for a full service detail. Result: CRV looks better than new, inside and out including the engine compartment! And the price was less Took my CRV in for a full service detail. Result: CRV looks better than new, inside and out including the engine compartment! And the price was less than initially quoted! Mike Spellman is just about the friendliest service person I ever met. I now plan on taking my Pilot in for the same service. More