Wilde East Towne Honda

Veli Deshev and Karen Hardrath VEHICLE: We've been driving aging, paid-for vehicles for over 10 years. As our vehicles were dying, we did alot of online research, then some dealer VEHICLE: We've been driving aging, paid-for vehicles for over 10 years. As our vehicles were dying, we did alot of online research, then some dealer research and considered MDX, Pathfinder, Highlander, Grand Cherokee, Explorer and for some reason just thought Pilot was out of our price range, but when we finally took a closer look at Pilot, it was a very quick decision that it was more and better vehicle than all the other ones we researched AND it cost less than all of them. We had a '98 Civic hatchback before we had kids and loved it so we already know Honda quality/reputation/etc. Its hard to have a (large) car payment after a decade without one, but after considering our options, we think we got the best vehicle we could for the money we're spending. SERVICE: My wife submitted an online query and Veli got back to her very quickly and with a very cordial, personable message--Zimbrick sent more of a generic auto-reply type message. Veli getting to us quickly, but not being pushy was just right. When we came for our appointment, he had the Pilot we ended up buying right in front and he literally RAN from place to place to help us (getting our trade number, finding a touring model to compare to the EX-L, etc.) Karen did an equally great job writing up our financing and explaining everything to us. We never thought we'd ever drive a brand new vehicle, but now we are and we feel like we got a great vehicle and the whole process made us very comfortable. They had the advantage that we pretty much had to buy one, but they worked hard for our sale all the way. More

Worth the drive I found the price online and chatted online and spoke with the dealership over the phone. I could not get there for a couple days but they called me I found the price online and chatted online and spoke with the dealership over the phone. I could not get there for a couple days but they called me regularly to see if I had any further questions. When I got there, Jon was very nice and we looked through the inventory. He had already pulled out the one I spoke with him about on the phone and had it ready for a test drive. The price was very good - but it felt odd to not be able to negotiate a lower price. It seems that everywhere I read, I'm told to never just accept the price offered. They wouldn't budge on the price - but I guess I can't fault them on that since it was a great price. ...but of course, I had to try and felt a little disappointed that I was unsuccessful. More

Great Job The gentleman I worked with did a great job of simplifying my experience an taking the necessary time to see it through. Pleasant guys!! Thank you. The gentleman I worked with did a great job of simplifying my experience an taking the necessary time to see it through. Pleasant guys!! Thank you. More

Positive Experience We were very pleased to have worked with Jon Devet and Shawn Stittleburg. We felt that we were given the necessary information on the vehicles we had We were very pleased to have worked with Jon Devet and Shawn Stittleburg. We felt that we were given the necessary information on the vehicles we had in mind and were not pressured at all throughout the process. We were treated very well and both Jon and Shawn were very friendly and pleasant. More

Wilde Car Experience I told Jon Devet what I was looking for and he showed me a few cars. I test drove them and made my choice. After thinking about it over the weekend I told Jon Devet what I was looking for and he showed me a few cars. I test drove them and made my choice. After thinking about it over the weekend I came back in and made an offer. Shawn Stittleburg then got involved and explained prices and made a counter-offer and we agreed on a price. After I got the car home I noticed some scratches on the car and Shawn took care of that also. I would certainly go back and highly recommend Wilde East Towne Honda! More

Wilde East Town Honda Buying Experience I am 57, and I tend to buy high-quality low mileage used cars from individuals versus dealships, but have purchased vehicles from seven different deal I am 57, and I tend to buy high-quality low mileage used cars from individuals versus dealships, but have purchased vehicles from seven different dealerships over the years. The short story on Wilde East Town is that it was one of the best buying experiences I have had from a dealership. The longer story ... The employees really make an effort to address your needs and make the purchase process quick and painless. Communications are prompt and exceeded my expectations. I purchased a low mileage Toyota 4Runner (a vehicle I had been trying to find for several months) at only a few hundred dollars above the best price I had run across from private party sellers (sellers that I was unfortunately too late to contact to get the deal). I found the vehicle at Wilde East Town through the internet and liked the no haggle price offered on this vehicle. I knew that it was a fair price assuming the vehicle was as described. The only concern I had was, would the vehicle live up to my expectations on inspection and test drive? I found the vehicle lived up to the "immaculate" description provided over the phone. The vehicle has been great since my purchase 30 days ago. There was only a minor problem -- the rear license plate fell off because the person that fastened it at the dealership used the wrong fasteners. No big deal -- but a detail for them to learn from! This is a relatively new dealership. I believe they are only 2 years old. They are clearly working hard to earn a leading reputation. I would buy from them again. More

Purchase I just purchased a used Honda Pilot from Wilde East Towne Honda, the staff there are so friendly!! I was greeted immediately by friendly courteous sta I just purchased a used Honda Pilot from Wilde East Towne Honda, the staff there are so friendly!! I was greeted immediately by friendly courteous staff. I am impressed at how they treated me and other customers as I was purchasing my Pilot. From floor staff to finance to management I was treated with the utmost respect in customer service. I am very pleased with my purchase. Leticia was so nice and friendly and a pleasure to work with, she is a great asset to your dealership, Shawn was so pleasant to work with, he went out of his way to see I had what I needed in my vehicle needs. Karen was very pleasant in finance, she was so nice and friendly and was easy to work with on financing my Pilot. Todd helped me set up the bluetooth function in the Pilot, he is a friendly and pleasant person. I will certainly be back to your dealership and I will tell my friends about my pleasant visit to your dealership. You have so many great people working at Wilde East Towne Honda you can stand proud!! More

Our Honda Purchase Experience We recently purchased a 2014 Honda CR-V. Our salesperson was Todd Neilson. Todd is an excellent person to work with. He is friendly, answered any q We recently purchased a 2014 Honda CR-V. Our salesperson was Todd Neilson. Todd is an excellent person to work with. He is friendly, answered any questions we had, and we didn't feel pressured. We purchased the CR-V because it had features we were looking for such as an excellent safety rating, a comfortable ride, plenty of room, blue tooth, and a very good sound system. We are enjoying driving and riding in our CR-V More