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Wilde Toyota
West Allis, WI
4,952 Reviews
Welcome to Wilde Toyota, Wisconsin's #1 Volume Toyota Dealer*. Wilde Toyota is your full service Toyota dealer offering new Toyotas, certified preowned Toyotas, used car sales, Toyota parts and accessories, auto repair and financing. Wilde Toyota is a Toyota President's Award dealer -- Toyota's highest honor -- for excellence in customer service and satisfaction. Visit wildetoyota.com to see current new car specials and get money saving service coupons.
Wilde is your foremost new and used car dealer serving all South East Wisconsin and it's surrounding areas: West Allis, Milwaukee, Brookfield, Waukesha, Wauwatosa, Greenfield, New Berlin, Franklin, Muskego, Greendale and Madison.
*Per 2019 TMS Records.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,952 reviews
December 18, 2015
New Tundra - Only thing better then the truck is the service Matt as you can see from his other reviews is 5 stars. The purchase of my 2015 Tundra we as seamless as I could've ever imagined. He, along with David Matt as you can see from his other reviews is 5 stars. The purchase of my 2015 Tundra we as seamless as I could've ever imagined. He, along with David Volpano were extremely well versed in helping me locate the perfect truck and made my son and I feel at home the entire time! I can't overstate the excellent service enough. My wife and I bought 2 Toytota vehicles in 2015, a Sienna SE, which she loves and the Tundra TRD. I wish we knew about Wilde and their team when we bought the Sienna, they have my business for any future purchases! More
by Skaggs88
December 18, 2015
TERRIBLE SERVICE AFTER THE SALE!! DON'T buy or lease from Wilde. My wife and I mistakenly turned our vehicle lease in early. That was our fault. We are being charged $2400 for this. Tw DON'T buy or lease from Wilde. My wife and I mistakenly turned our vehicle lease in early. That was our fault. We are being charged $2400 for this. Two important factors though: the dealership told us at the service desk, that our lease was due in 2015 not 2016-- this occurred at my wife's last oil change which is documented in their system. Whichever young lady worked the desk that day told my wife this--yet Terry S the manager insinuates my wife is basically lying. Convenient. Also, I called on a separate occasion and the gentleman I spoke to concurred that our lease was due in 2015 not 2016. Several calls to JOE ZANELLA the GM (insert laugh here) never were returned. Go figure. And Terry S was the rudest manager and most condescending person I've ever worked with. Several calls into him were scarcely returned. Listen, I've worked in sales for 15 years and would never treat my clients this way. I'm not asking for them to pay $2400 since this was hugely our fault for not checking the paperwork. However take some responsibility. Conveniently they cannot locate my recorded call. Go figure. FUTURE POTENTIAL CUSTOMERS... PROCEED WITH CAUTION. YOU WILL NOT HAVE A POSITIVE SERVICE ORIENTED EXPERIENCE AFTER THE SALE!! Toyotas are great. Just get them elsewhere. Sincerely, Brad F. (Joe ZANELLA... Still awaiting your call and some level of a positive customer experience transaction)-- All, I encourage you to please share this with all your friends, family, and colleagues as I have been and do this around the holidays when your family members are discussing shopping for a new Toyota!! I'm also sharing this with all of my Army battalion at my reserve unit (that's another 110 soldiers within my unit) -- spread the concern and alarms!! CUSTOMERS DESERVE RESPECT!! More
by Bfax
Employees Worked With
Other Employees :
Joe ZANELLA - their unresponsive GM, Gary Thao
December 17, 2015
Love my new Camry Being a woman shopping for a car, without a lot of car buying knowledge I was very fortunate to have Chuck Graves as my sales person. He answered ever Being a woman shopping for a car, without a lot of car buying knowledge I was very fortunate to have Chuck Graves as my sales person. He answered every question & knew what he was talking about so I could trust him. There was no pressure and no heavy sales pitch. I absolutely recommend him and Phil Lo in Finance for a smooth, stress free experience! More
by Beth M
Employees Worked With
Phil Lo
December 16, 2015
Excellent customer service from Jeff I recently bought a CPO Highlander from Jeff. He provided excellent customer service throughout the process. We made multiple trips out and he was mor I recently bought a CPO Highlander from Jeff. He provided excellent customer service throughout the process. We made multiple trips out and he was more that gracious each time, even letting my wife and I test drive the car by ourselves. He went above and beyond the call of duty, following up after each trip in and letting us know the next step. I would definitely recommend anyone looking for a used car to seek out Jeff at Wilde Toyota. More
by Kyle
Employees Worked With
Jeff Fuchs
December 15, 2015
Great customer service Jamie Shay did a great job working with us. We got a good car at a good price. Many certified Toyotas from which to choose. Jamie Shay did a great job working with us. We got a good car at a good price. Many certified Toyotas from which to choose. More
by Cmara
Employees Worked With
Jamie Shay
December 14, 2015
Incredible customer service from start to finish! From the moment we shook hands with Cody Nass he made us feel comfortable and extremely informed throughout the entire car buying process. Cody's From the moment we shook hands with Cody Nass he made us feel comfortable and extremely informed throughout the entire car buying process. Cody's energy, warmth, willingness to listen, and informed insight made the experience an extremely positive one. More
by CMcB
December 14, 2015
Great varieties Sales rep, Tony, was great. Great communication. They really work with you to help you find the right car, right price, and right buy. Would definitel Sales rep, Tony, was great. Great communication. They really work with you to help you find the right car, right price, and right buy. Would definitely go back in the future for another car. More
by Mai
Employees Worked With
December 12, 2015
Purchase of Honda Accord This is my 4th purchase from wilde toyota. It was nice working with Tony chan on making this deal and he was very helpful with phone follow ups and av This is my 4th purchase from wilde toyota. It was nice working with Tony chan on making this deal and he was very helpful with phone follow ups and avaialability. Will recommend to friends. More
by A Rasheed
Employees Worked With
December 12, 2015
Just Leased a New Camry! I just leased a new Camry from Wilde Toyota. The process was easy and the payment was excellent! I initially wanted a used car, but lease option made I just leased a new Camry from Wilde Toyota. The process was easy and the payment was excellent! I initially wanted a used car, but lease option made more sense for my needs. The Salesman was very professional. More
by johninracine
Employees Worked With
Nicholas Corveleyn
December 10, 2015
Amazing customer service Overall had a good car buying experience. All staff was very nice and helpful. Jeff especially went above and beyond and provided outstanding customer Overall had a good car buying experience. All staff was very nice and helpful. Jeff especially went above and beyond and provided outstanding customer service. More
by Sj1130
Employees Worked With
Jeff Fuchs
