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248 Reviews of Wilde Toyota - Service Center
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Helpful June 01, 2022
David Olguin is the best, honest and friendly service manager at Wilde Toyota. He explained everything to me and was not trying to charge me for any unnecessary services. He explained that I didn't nee manager at Wilde Toyota. He explained everything to me and was not trying to charge me for any unnecessary services. He explained that I didn't need the oil change because my maintenance light came on and I could wait till the 10,000 miles for the oil change. His honesty won me over and I will definitely call to make sure he is working before I go back for any service. Wilde Toyota managers you should have him train all your service managers! I did not need that $60 oil change today, but I trust him to come back for the Coolant Flush and Transmission Flush when my miles reach 90,000. Thank you David Olguin! More
by Naila K
Employees Worked With
David Olguin
December 28, 2021
BUYER BEWARE: Several weeks ago WILDE TOYOTA failed to refill the oil in my car during a routine oil change. It wasn't discovered until I was half way home and it was too late. They were initially respons refill the oil in my car during a routine oil change. It wasn't discovered until I was half way home and it was too late. They were initially responsive and drove someone out to fill it up with oil, confirming it was bone dry. Every mechanic I've spoken to guaranteed irreversible damage was caused, it's common sense. What's mind blowing is how WILDE TOYOTA is not doing anything to resolve it. They are only trying to dismiss it and not even willing to do a proper inspection. It's not an old beater car either, being valued at nearly $40k. Management keeps underplaying the severity of the situation and continuously evading the matter too. Their General Manager Joe Zanella refuses to acknowledge me despite repetitive documented outreach. They clearly do not care about their customers or intend on fixing their negligent mistakes. I believe I've been completely reasonable with them throughout the ordeal too, I just want peace of mind knowing the engine isn't going to seize while my wife is driving it.... god forbid she gets hurt! Overall it's shameful how they are treating me. Especially disappointing considering I'm a long term customer who had literally just ordered a new truck from them! So as of now we have a ticking time bomb of an engine and a new found disgust for WILDE TOYOTA'S dishonesty and betray. For obvious reasons, I strongly recommend NOT having any service work done by Wilde Toyota in West Allis. Stay far away from them. More
by jaymeseric12
Employees Worked With
Joe Zanella, Mike Greco
December 13, 2021
Amazing service at the service department! Especially from Garret Hudson. He took care of my mom’s and mine cars and provided 5 star service at every step! He was really professional and nice! from Garret Hudson. He took care of my mom’s and mine cars and provided 5 star service at every step! He was really professional and nice! More
by Adriana
Employees Worked With
Garrett Hudson
November 12, 2021
I had my car in for routine winter check-up....a service man by the name of Michael Daley offered to help me. I am a senior woman who does not understand the mechanics of a car at all. Mr. Daley was not man by the name of Michael Daley offered to help me. I am a senior woman who does not understand the mechanics of a car at all. Mr. Daley was not only kind, but patient and helpful. This is what this country needs more of. Have been dealing with Wilde Toyota for years, but this trip was exceptional. Congrats to the dealership for having a superior individual in their service department, and thank you Mr. Daley. Judith Bellanti More
by bellanti7495
Employees Worked With
Michael Daley
October 29, 2021
David Olguin provided excellent customer service. I appreciate him handling the issues I came in with with my car, and didn't try to upsell me on unnecessary services to my vehicle. Thumbs up to a deal appreciate him handling the issues I came in with with my car, and didn't try to upsell me on unnecessary services to my vehicle. Thumbs up to a dealership that doesn't force customers into services that are not needed for their vehicles. More
by Nicole
Employees Worked With
David Olguin
October 26, 2021
My wife and I own two Toyota Camrys, one 1999 and one 2009, both purchased new at Wilde Toyota. We have never had any service work done other than Wilde Toyota in West Allis, except for one oil change i 2009, both purchased new at Wilde Toyota. We have never had any service work done other than Wilde Toyota in West Allis, except for one oil change in Montana on a trip. More often than not recently I have seen David Olguin. I would give him 6 stars if one more was available. He is knowledgeable, professional, efficient, and courteous. He has always explained what needed to be done and why, how long it would take, and how much it would likely cost. He answers questions readily and completely. He is a very fine representative for Wilde Toyota. More
by jnickell
Employees Worked With
David Olguin
October 11, 2021
They seems very good, professional and helpful when you go to buy a car but when it is time for service they are very poor. I bought the car from them and moved to new state and when I call them for servic go to buy a car but when it is time for service they are very poor. I bought the car from them and moved to new state and when I call them for service in new place ( within the warranty) they ask me to call the toyota service and when I called toyota, they said call dealer. Just want to make you buy car, nothing after. More
by Bad wilde
September 03, 2021
I can’t stress enough on the service I’ve received from JOHN MILCZARSKI the Assistant Service Manager. this gentlemen was the most honest and helpful person I’ve ever come across in all my years i’ve had t JOHN MILCZARSKI the Assistant Service Manager. this gentlemen was the most honest and helpful person I’ve ever come across in all my years i’ve had to deal with customer service… he actually walked with me to my vehicle and answered EVERY question I had… and the help? Unmatched… This gentlemen needs a raise and hold a class of some sort to teach others to be the same and carry the stature he had brought to the table… More
by Grim1
Employees Worked With
John Milczarski
